WHEA Uncorrectable Error

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  1. Posts : 22
    Windows 10
    Thread Starter
       #41

    I understand, I will attempt this by moving one at a time as errors come up and report back. I will be out for the holidays so I may not have anything to report until early next year.

    Thanks again for all the help.
      My Computer


  2. Posts : 41,462
    windows 10 professional version 1607 build 14393.969 64 bit
       #42

    The logs reported:

    a) problems with the drive file system

    b) bad blocks

    c) BSOD WHEA 124


    Please perform the following steps in sequence:

    1) Run scripts:
    Tuneup_plus_log.bat Click here to go to the BSOD batch repository to download and run this batch file.

    Gather_additional_dump_files.bat Click here to go to the BSOD batch repository to download and run this batch file.

    DiskParInfo.bat - Click here to go to the BSOD batch repository to download and run this batch file.


    2) Run HD Tune (free or trial version) (test all drives)
    HD Tune website
    a) Health
    b) Benchmark
    c) Full error scan

    3) Run Sea Tools for Windows: (test all drives)
    SeaTools | Seagate Support US
    https://www.seagate.com/files/www-co...-installer.exe
    long generic test


    4) Open administrative command prompt and type or copy and paste:

    chkdsk /b /v


    Use the syntax chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc. to identify the applicable drive.

    This may take many hours so plan to run overnight on the windows drive.


    C:\WINDOWS\system32>chkdsk /b /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)


    Type: Y


    5) These steps can be performed overnight:
    a) HD Tune full error scan
    b) Sea Tools for Windows long generic test
    c) Chkdsk /b /v


    6) Turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10




    Code:
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 325.0 GB
    Total Space: 953.3 GB
    File System: NTFS
          Model: Samsung SSD 980 PRO 1TB
    
          Drive: D:
     Free Space: 950.7 GB
    Total Space: 953.9 GB
    File System: NTFS
          Model: GIGABYTE GP-AG41TB



    Code:
    Event[6833]:
      Log Name: System
      Source: Ntfs
      Date: 2021-12-13T19:11:48.8590000Z
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: JVang
      Description: 
    A corruption was discovered in the file system structure on volume C:.
    
    The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0x1000000000000.  The name of the file is "<unable to determine file name>".



    Code:
    Event[6679]:
      Log Name: System
      Source: disk
      Date: 2021-12-13T18:16:50.6200000Z
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: JVang
      Description: 
    The device, \Device\Harddisk0\DR0, has a bad block.


    Code:
    C:\Windows\LiveKernelReports\USBHUB3\USBHUB3-20211203-2048.dmp
    Code:
    C:\Windows\LiveKernelReports\USBHUB3\USBHUB3-20211204-1209.dmp
      My Computer


  3. Posts : 1,612
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #43

    I do not know HOW I missed it, but when I posted please send me a new log on post 35, I never saw your post 36
    Windows had me correct my C:/ drive, just now.
    with the new log.
    My suggestion of the USB ports was made looking again at the original logs you sent.

    I think what happended is that we actually posted together, so that I was typing my reply regarding the usb ports while you were typing yours with the
    Windows had me correct my C:/ drive, just now.
    and the new logs.

    I am sorry about that, but I only became aware of it when I saw zbook`s post just now.

    I would advise that you ensure your important data is secured BEFORE you run scans and tests on the drives.
    Last edited by Macboatmaster; 16 Dec 2021 at 21:11.
      My Computer


  4. Posts : 95
    Windows 10
       #44

    I'm really, really hoping you're still active. I'm in the exact same spot as the last user. I've swapped every single part in my desktop PC more than once, and it's still experiencing the same BSOD WHEA uncorrectable error. We could pick up right where the last user, JoshuaVang10, left off. Any other thoughts? Been experiencing this for three years, taken it to a couple different professionals, and still getting seemingly random BSOD's. Please help
      My Computer


  5. Posts : 333
    W10 22H2 19045.4291
       #45

    FYI:
    WHEA stands for Windows Hardware Error Architecture, and when you see the error message it means a hardware failure is preventing your Windows 10 PC or laptop from functioning as intended. A WHEA error normally appears in a blue screen of death (BSOD) where, to recover, you have to shut down or restart your computer.

    There are numerous causes of the WHEA Uncorrectable Error, which makes it a bit more challenging to troubleshoot than some other error messages. From faulty hard drives to defective CPUs, just about anything inside your PC could be the culprit. To make matters more confounding, the WHEA Uncorrectable Error in Windows 10 can even spring up due to a driver conflict. If you’ve been overclocking your PC, there’s a possibility that this stop code error is a direct result of the added stress on your hardware.

    Although WHEA is called an “Uncorrectable Error,” it’s not exactly the case that the problem can’t be corrected. Although solving the root problem takes some trial and error, with these tips, you can fix the WHEA Uncorrectable Error yourself and get your PC running again.
      My Computer


  6. Posts : 95
    Windows 10
       #46

    Which tips are you referring to?
      My Computer


  7. Posts : 333
    W10 22H2 19045.4291
       #47

    parallelpark said:
    Which tips are you referring to?
    Well there are quite a few.
    more info needed.
    First of all when does it happen? During boot up? while idling? normal activity? watching videos? under high load or lots of disk I/O?

    Best approach is successive approximation through elimination.
    I would check the hard disks for data integrity or potential each related failure.
    chkdsk /f /r
    install Hard Disc Sentinel, a good monitoring app.
    I would do a memory/cpu/gpu stress test.
    check fans, cooling and temperature.
    check all hardware peripherals.
    start in safemode, see if the same problem occurs.
    run dism and sfc.
    Run tweaking.com Windows repair.
    you could also do a repair install (keep files and apps)
      My Computer


  8. Posts : 95
    Windows 10
       #48

    I’ve fresh installed windows 10+ times. I’m in the same situation that the last user on this thread was experiencing, meaning everything checks out as healthy, and the bsod seemingly happens randomly. I would say it happens more often during moderate gaming, but it can happen on idle too. There are times where it goes hours or even days without crashing, and then it’ll crash ten times in one day showing the same error; volmgr 161, event 41 kerneltracing, bug fix 292, whea uncorrectable error 1
      My Computer


  9. Posts : 333
    W10 22H2 19045.4291
       #49

    parallelpark said:
    I’ve fresh installed windows 10+ times. I’m in the same situation that the last user on this thread was experiencing, meaning everything checks out as healthy, and the bsod seemingly happens randomly. I would say it happens more often during moderate gaming, but it can happen on idle too. There are times where it goes hours or even days without crashing, and then it’ll crash ten times in one day showing the same error; volmgr 161, event 41 kerneltracing, bug fix 292, whea uncorrectable error 1
    my guess 2 possibilities.
    1)power supply.
    2) bios issue.

    check or set as to default/optimized
    plug in another power supply.

    Did you upgrade a video card?

    PS I had recently a similar problem and started to discover that it occurred when I played videos and then discovered when I played videos in my web browser Firefox, i.e, youtube or other streaming. Long story short, disabling the performance settings in Firefox resolve the issue. See my post Sudden rebooting Windows 10
      My Computer


  10. Posts : 890
    10 Pro/11 Pro Dual Boot
       #50

    parallelpark said:
    I'm really, really hoping you're still active. I'm in the exact same spot as the last user. I've swapped every single part in my desktop PC more than once, and it's still experiencing the same BSOD WHEA uncorrectable error. We could pick up right where the last user, JoshuaVang10, left off. Any other thoughts? Been experiencing this for three years, taken it to a couple different professionals, and still getting seemingly random BSOD's. Please help
    you really should make a new post of your own.

    Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My Computers


 

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