Windows 10: I was using google chrome when this crashed occurred.

  1.    24 Aug 2015 #1

    I was using google chrome when this crashed occurred.


    Greetings,

    I have a dell N5110 which i updated from Win7 to Win10. This crash was the first time ever on Win 10 but i have had BSOD in Win7 due to HotSpot shield drivers. Please figure this one out!!

    Thanks
      My ComputerSystem Spec


  2. Posts : 12,499
    Windows 10 Pro
       24 Aug 2015 #2

    Hi obaidrasheed18,

    Welcome to the 10forums.

    The cause of the crash is your wifi driver.
    Please check Dell if there are driver updates compatible with windows 10

    Code:
    2: kd> lmvm athrxstart             end                 module name
    fffff801`2cae0000 fffff801`2cd73000   athrx    T (no symbols)           
        Loaded symbol image file: athrx.sys
        Image path: \SystemRoot\System32\drivers\athrx.sys
        Image name: athrx.sys
        Timestamp:        Wed Nov 24 20:33:22 2010 (4CED6882)
        CheckSum:         00294F87
        ImageSize:        00293000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    25 Aug 2015 #3

    axe0 said: View Post
    Hi obaidrasheed18,

    Welcome to the 10forums.

    The cause of the crash is your wifi driver.
    Please check Dell if there are driver updates compatible with windows 10

    Code:
    2: kd> lmvm athrxstart             end                 module name
    fffff801`2cae0000 fffff801`2cd73000   athrx    T (no symbols)           
        Loaded symbol image file: athrx.sys
        Image path: \SystemRoot\System32\drivers\athrx.sys
        Image name: athrx.sys
        Timestamp:        Wed Nov 24 20:33:22 2010 (4CED6882)
        CheckSum:         00294F87
        ImageSize:        00293000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    My drivers are the latest.. and i have been using Windows 10 for 3 weeks now without any problem
      My ComputerSystem Spec


  4. Posts : 12,499
    Windows 10 Pro
       25 Aug 2015 #4

    Then you probably have no windows 10 compatible drivers, check regularly for driver updates.
    Using drivers that aren't compatible doesn't always have to mean you get immediately a bluescreen.
      My ComputersSystem Spec

  5.    25 Aug 2015 #5

    axe0 said: View Post
    Then you probably have no windows 10 compatible drivers, check regularly for driver updates.
    Using drivers that aren't compatible doesn't always have to mean you get immediately a bluescreen.
    Alright thanks. Will let u know if i get another BSOD
      My ComputerSystem Spec


 

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