Windows 10: Playing any game (Clock_watchdog_timeout) and then (irql_not_less_or_e

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  1.    24 Aug 2015 #1

    Playing any game (Clock_watchdog_timeout) and then (irql_not_less_or_e

    Hello, I am at my wits end. Originally while playing a game I started about 6 months ago I started getting Clock_watchdog_timeout bsod. Now it has progressively gotten worse to the point of I could only play a game for about 15min. It was doing this while I had Win 7. I upgraded to the current Win 10 and it had continued still. So it has become such a problem that I did some research and tried to fix it.
    1: I upgraded the most recent BIOS from the manufacture web (driver date 11/14/13) Didnt fix it.
    2. set BIOS to default
    3. Installed liquid cooling because I read that the clock err was overheating even though my temps were in normal range at all times.
    4. Ran mem test. no err's. Ran sfc no err's
    5. DL'd the chipset driver from manufacture site( didnt install because the drivers were AMD catylist but dated 2011) So i assumed to go get the latest chipset drivers from AMD being as it is an AMD chipset.
    Now number 5 did work. I no longer receive Clock_watchdog_timeout. But now I am getting the irql_not_less_or_equal after about 15min of a game. So now I am now out of ideas. Thank you.
      My ComputerSystem Spec

  2. essenbe's Avatar
    Posts : 11,351
    Windows 10 Pro and Windows 10 Pro Insider
       24 Aug 2015 #2

    Hello, Blackblade420. If you would, would you add detailed system specs in your last post by going to the bottom left and click my system specs, then edit system specs. When you are finished, please go to the bottom of the page and click save. We would like Manufacturer and model of each component. Please include your PSU, Hard Drives, anti virus, CPU Cooler and any other components connected or installed in your computer. This will help us help you. If you would like to know what we like, please click system specs at the bottom left of this post and see mine.

    May I ask, with all the BSODs you say you have had, why is there only 1 dump file? Please make sure your computer is configured for small memory dumps. Your dump file is not giving us any useful information

    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arg1: fffff802d1fe2e90, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
     bit 0 : value 0 = read operation, 1 = write operation
     bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff802cdccc711, address which referenced memory
    Please do not use any disk cleaners like CCleaner or the system dick cleaner. They all, by default, delete error reports and dump files, which we need.

    Next please right click on the start icon and select Command prompt administrator, give admin permissions and copy/paste this into the window that opens and press enter sfc /scannow . If you decide to type it in, please notice the space between the sfc and the /. We want it to say no integrity violations were found. If it says there where corrupt files that could not be repaired, please reboot and run it again. You may have to run it 3 times with reboots in between each time.

    When I see the rst of your system specs and maybe a couple more dump files, I'll know better about what else to suggest.
      My ComputersSystem Spec

  3.    24 Aug 2015 #3

    First off thank you for your reply. I did delete ccleaner a few days ago. As to my full specs would you accept a full speccy notepad file? I has a complete list of everything. Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
    I will rerun sfc and memtest again as you suggest and report back.
      My ComputerSystem Spec

  4. essenbe's Avatar
    Posts : 11,351
    Windows 10 Pro and Windows 10 Pro Insider
       24 Aug 2015 #4

    No problem. Whenever you have time will be fine. I really need the specs in your my system specs at the bottom left of your last post. That way it is always available on any post you make, instead of anyone who helps you having to go search for it. I'm sure you understand.
      My ComputersSystem Spec

  5.    24 Aug 2015 #5

    I understand completely. I updated the specs i could on the lower left as requested. Ok I ran sfc /scannow 3 times with no errors also ran mem test 2 passes with no errors. I know I ran ccleaner on past mem.dmp. I can attest to the 3 times I got irql_not_less_or_equal were identical that I mentioned in my first post. I did remove ccleaner 3 days ago because I didnt know it wiped dmp aswell.
      My ComputerSystem Spec

  6. essenbe's Avatar
    Posts : 11,351
    Windows 10 Pro and Windows 10 Pro Insider
       24 Aug 2015 #6

    What I would like you to do is get some CPU and GPU temp monitoring software that will allow you to monitor your temps at all times. You have an MSI Card and they have an excellent program, MSI Afterburner It will allow you to set a custom fan profile and an on screen display to monitor your temps and may other things with your Graphics Card. I would also like you to get a utility to monitor your CPU Temps. If you are overclocking anything, set everything back to default levels.

    Also, memtest needs to be run for a minimum of 8 complete passes to completely check the ram. Running it any less is not worth doing. Before you run it, let me give you instructions on how to do it, but let's check the temps first.
      My ComputersSystem Spec

  7.    24 Aug 2015 #7

    Ok on mem test. Should I do standard or extended? I never OCed anything and I used speccy for temps for awhile now. Current temps with only firefox open and really nothing else
    CPU around idle= 17c
      My ComputerSystem Spec

  8.    24 Aug 2015 #8

    Ok just installed msi afterburner. everything should be on defaults because i have never in my life OCed anything. Im a casual gamer lol. Even if I could run a game on highest setting I dont.
      My ComputerSystem Spec

  9. essenbe's Avatar
    Posts : 11,351
    Windows 10 Pro and Windows 10 Pro Insider
       24 Aug 2015 #9

    As I recall, you said you only had the BSOD during gaming. If that's the case, the temps during gaming are the critical ones. I would like to know what those are. Also, what CPU Cooler do you have? OK, good that you have Afterburner now. Set it to where you have the GPU temp in On Screen Display. It will have your temps on the screen during the games. Leave Speccy open and running while you game. As soon as you quit the game, go straight there and check your CPU and motherboard temps. Do you have good airflow in your case? Just wait on the memtest until we get an idea of the temps. We should be able to rule them as a possible cause or rule them out. Then we'll run memtest. OK?
      My ComputersSystem Spec

  10.    24 Aug 2015 #10

    ok so click monitoring gpu temp show in on screen display? And then run a game also with speccy running?
      My ComputerSystem Spec

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