Windows 10: BSOD When laptop put to sleep. ntoskrnl.wrong.symbols.exe

  1.    24 Aug 2015 #1

    BSOD When laptop put to sleep. ntoskrnl.wrong.symbols.exe


    Since upgrading to Windows 10 from 8.1 I have been having a recurrent BSOD when I put the laptop to sleep and once when restarting. From what I could gather from the dumps it is a ntoskrnl.wrong.symbols.exe error. Not entirely sure what is causing it. I believe I have all drivers updated. However, the ASUS N56VZ driver site does not have windows 10 drivers, so I am unsure if I have all the drivers updated that I need.

    Event Log shows this same error each time:
    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 8/23/2015 11:52:27 PM
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (35184372088832),(2)
    User: SYSTEM
    Computer: Kilian-ASUS
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.



    No problems prior to Windows 10 upgrade.

    Not really sure where to go from here.
    Thanks
      My ComputerSystem Spec


  2. Posts : 11,554
    Windows 10 Pro
       24 Aug 2015 #2

    Hi cunniff811,

    Welcome to the 10forums.

    The crashes are mainly caused by the drivers from Intel Management Engine Interface.
    Please check ASUS if there are driver updates available compatible with windows 10
    Code:
    2: kd> lmvm TeeDriverx64start             end                 module name
    fffff800`c87c0000 fffff800`c87e1000   TeeDriverx64 T (no symbols)           
        Loaded symbol image file: TeeDriverx64.sys
        Image path: \SystemRoot\system32\DRIVERS\TeeDriverx64.sys
        Image name: TeeDriverx64.sys
        Timestamp:        Thu Mar 13 19:21:52 2014 (5321F740)
        CheckSum:         0002B629
        ImageSize:        00021000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    If you get any new BSOD's, please use the tool again and upload the zip file.
      My ComputersSystem Spec

  3.    24 Aug 2015 #3

    Thanks for the quick reply.

    Thank you for finding that for me. I was (suprisingly) able to update the MEI through the device manager. The other 15 or so outdated drivers I have found are still a work in progress. As I said in my original post, it seems ASUS hasn't put up any windows 10 drivers for the N56VZ on their drivers page.

    I have restarted and put my laptop to sleep a few times now and haven't had a BSOD today. I will let you know if I run into problems again.

    Thanks
      My ComputerSystem Spec


 

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