PC crashing whilst gaming


  1. uShifty
    Posts : 2
    Windows 10
       New #1

    PC crashing whilst gaming


    Information about my issue:
    So when im gaming on certain games like New World, Battlefield 2042 Beta or Destiny 2 my PC screens turn into a solid colour before auto-restarting. But after using a tool like BlueScreenView I noticed that it was actually bluescreening and not just some sort of crash. I dont really understand how to troubleshoot this problem to figure out what is causing it but I will look into it some more and update the thread.

    Things I have tried to fix the issue:
    Reinstall windows (Fresh/clean install of windows and drivers)
    Reseat GPU/RAM

    PC Specs:
    Asus Prime B550 M-A
    AMD Ryzen 5 3600xt
    Gskill 16gb (2x8gb)
    EVGA Geforce GTX 1080
    Windows 10 v1909 (Build: 18363.418)
    PC crashing whilst gaming Attached Files
      My Computer
    Quote Quote

  3. tomdsr
    Posts : 890
    10 Pro/11 Pro Dual Boot
       New #2

    Windows is a few updates behind

    Update chipset drivers
    -----from: https://drivers.amd.com/drivers/amd_....09.01.140.zip
      My Computers
    Quote Quote

  4. uShifty
    Posts : 2
    Windows 10
    Thread Starter
       New #3

    tomdsr said:
    Windows is a few updates behind

    Update chipset drivers
    -----from: https://drivers.amd.com/drivers/amd_....09.01.140.zip
    I purposely do not update windows after 1909 as their are performance issues reported on certain games and it works fine for me. for over 6 months when it comes to gaming.

    But as for chipset drivers I do not believe their are any available for my cpu, When I enter my processor into their drivers page it only gives me an option to download AMD Ryzen Master and StoreMI (I cannot download StoreMI due to not having a NvME)
      My Computer
    Quote Quote

  6. tomdsr
    Posts : 890
    10 Pro/11 Pro Dual Boot
       New #4

    uShifty said:
    I purposely do not update windows after 1909 as their are performance issues reported on certain games and it works fine for me. for over 6 months when it comes to gaming.

    But as for chipset drivers I do not believe their are any available for my cpu, When I enter my processor into their drivers page it only gives me an option to download AMD Ryzen Master and StoreMI (I cannot download StoreMI due to not having a NvME)
    Oh, it doesnt like direct hotlinks, ugh. Apologies.

    start at the main page, https://www.amd.com/en/support but go below the autodetect download. You want to choose chipset, then am4 (socket type for the chipset), then b550, then submit. (see pic)
    PC crashing whilst gaming-1.jpg
    Next page will have the actual download (win 10 and 11).
      My Computers
    Quote Quote

 

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