New computer build get bluescreen and crash typically during gaming

Macboatmaster said:

It will help I think if I know more detail of in what game etc this crash occurs, and as I mentioned if it occurs in lower demands

Hi. I has also crashed when during a teams video meeting, playing fall guys. Not just playing GTA.

The temps looks good, been looking at OpenHardwareMonitor while gaming and such. CPU and GPU holds low temps. I think the cooling works well.

For the memory I have run MemTest86 several times, all pass.

Anyway, I have decided to replace the motherboard with a "MPG Z590 GAMING FORCE", I am not that happy with my motherboard anyway. I does not support USB-C, so I have a useless usb-c connection on my case. And yes the Z490 that I have now does support 11gen processors with a bios update, but for a 11th gen Intel CPU, it seems like Z590 is more fitting.

Macboatmaster said:

Appreicate you have decided to chnage the board but please just try re my last on global protect

Thanks for the tip. I have formatted the computer twice. I installed everything from scratch when I first got the computer, and then I removed everything again a few days ago and only had steam installed. Not veracrypt, global protect or anything else. I also disconnected my three hard drives so I only had the m2 ssd running. Still crashed like before.

Then I tried different drivers,

Code:

  471.11-desktop-win10-64bit-international-dch-whql (from https://www.gigabyte.com/Graphics-Card/GV-N306TGAMING-OC-8GD-rev-20/support#support-dl-driver, clean install)
  466.77-desktop-win10-64bit-international-whql (DDU complete removal off previous auto installed version by windows)
  472.12-desktop-win10-win11-64bit-international-dch-whql (clean install)
  496.13-desktop-win10-win11-64bit-international-dch-whql (clean install)

Still did not help.. I am going insane with this, hopefully the new motherboard will do the trick.

Macboatmaster said:

Please do let us know how you go on.

I have good news, I replaced the motherboard with a MSI MPG Z590 GAMING FORCE, and so far, no crashes. After weeks of my computer crashing everyday I almost can't believe it. Been gaming for for hours and no crash. Looks like it works now.

Macboatmaster said:

Fantastic news did you manage to get a refund on the Gigabyte Z490 or was it a £s Krn loss

We will see, I have sent it back to the webshop where I bought it, done that many times and always got my money back. I think by law you get your money back if you send it back within 50 days in my country. So I am not too worried about that.

Thank you for all the help!

Final question and then I can perhaps close this thread.

My computer has still not crashed, but checked the reliability history and found that this error did in fact happen today:

Code:

Source
Windows

Summary
Hardware error

Date
‎2021-‎10-‎21 10:52

Status
Not reported

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name:	LiveKernelEvent
Code:	190
Parameter 1:	1
Parameter 2:	fffff750c5990010
Parameter 3:	fffff750ca563b00
Parameter 4:	fffff750c9ff04d0
OS version:	10_0_19043
Service Pack:	0_0
Product:	768_1
OS Version:	10.0.19043.2.0.0.768.101
Locale ID:	1033

But, I did not notice it. Nothing happend as far as I could tell. Previously this error was followed by a

Code:

Source
Windows

Summary
Shut down unexpectedly

Date
‎2021-‎10-‎18 11:02

Status
Not reported

Problem signature
Problem Event Name:	BlueScreen
Code:	116
Parameter 1:	ffff9a8821399010
Parameter 2:	fffff802240f19e4
Parameter 3:	ffffffffc000009a
Parameter 4:	4
OS version:	10_0_19043
Service Pack:	0_0
Product:	768_1
OS Version:	10.0.19043.2.0.0.768.101
Locale ID:	1033

And then the computer shut down. Now, however, the computer runs as normal as far as I can tell. So, should I be worried?