New computer build get bluescreen and crash typically during gaming

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  1. Posts : 20
    Windows 10
    Thread Starter
       #31

    Macboatmaster said:
    It will help I think if I know more detail of in what game etc this crash occurs, and as I mentioned if it occurs in lower demands
    Hi. I has also crashed when during a teams video meeting, playing fall guys. Not just playing GTA.

    The temps looks good, been looking at OpenHardwareMonitor while gaming and such. CPU and GPU holds low temps. I think the cooling works well.

    For the memory I have run MemTest86 several times, all pass.

    Anyway, I have decided to replace the motherboard with a "MPG Z590 GAMING FORCE", I am not that happy with my motherboard anyway. I does not support USB-C, so I have a useless usb-c connection on my case. And yes the Z490 that I have now does support 11gen processors with a bios update, but for a 11th gen Intel CPU, it seems like Z590 is more fitting.
      My Computer

  2. Macboatmaster's Avatar
    Posts : 1,369
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #32

    Appreicate you have decided to chnage the board but please just try re my last on global protect
      My Computer


  3. Posts : 20
    Windows 10
    Thread Starter
       #33

    Macboatmaster said:
    Appreicate you have decided to chnage the board but please just try re my last on global protect
    Thanks for the tip. I have formatted the computer twice. I installed everything from scratch when I first got the computer, and then I removed everything again a few days ago and only had steam installed. Not veracrypt, global protect or anything else. I also disconnected my three hard drives so I only had the m2 ssd running. Still crashed like before.

    Then I tried different drivers,

    Code:
      471.11-desktop-win10-64bit-international-dch-whql (from https://www.gigabyte.com/Graphics-Card/GV-N306TGAMING-OC-8GD-rev-20/support#support-dl-driver, clean install)
      466.77-desktop-win10-64bit-international-whql (DDU complete removal off previous auto installed version by windows)
      472.12-desktop-win10-win11-64bit-international-dch-whql (clean install)
      496.13-desktop-win10-win11-64bit-international-dch-whql (clean install)
    Still did not help.. I am going insane with this, hopefully the new motherboard will do the trick.
      My Computer

  4. Macboatmaster's Avatar
    Posts : 1,369
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #34

    Still did not help.. I am going insane with this, hopefully the new motherboard will do the trick.
    Please do let us know how you go on.

    There is more that can be tried - even to the point of extending the timeout for the graphics driver by a registry key, but bearing in mind the original problems of the DP cable and the problems with the new card one may start to suspect a problem with the slot for the card
    OR perhaps still on the line of a ram issue
    Many people have had many problems with ram and settings issue on those Z490 boards
      My Computer


  5. Posts : 20
    Windows 10
    Thread Starter
       #35

    Macboatmaster said:
    Please do let us know how you go on.
    I have good news, I replaced the motherboard with a MSI MPG Z590 GAMING FORCE, and so far, no crashes. After weeks of my computer crashing everyday I almost can't believe it. Been gaming for for hours and no crash. Looks like it works now.
      My Computer

  6. Macboatmaster's Avatar
    Posts : 1,369
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #36

    Fantastic news did you manage to get a refund on the Gigabyte Z490 or was it a s Krn loss
      My Computer



  7. Posts : 20
    Windows 10
    Thread Starter
       #37

    Macboatmaster said:
    Fantastic news did you manage to get a refund on the Gigabyte Z490 or was it a s Krn loss
    We will see, I have sent it back to the webshop where I bought it, done that many times and always got my money back. I think by law you get your money back if you send it back within 50 days in my country. So I am not too worried about that.
      My Computer

  8. Macboatmaster's Avatar
    Posts : 1,369
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #38

    Cheers
    Hope it works out for you
    Visited your country - fantastic
    Thromso and right up to the far north
    Did not see a great display of the Northern Lights - but he scenery generally was terrific

    Regards
    Hope it all works out
      My Computer


  9. Posts : 20
    Windows 10
    Thread Starter
       #39

    Thank you for all the help!

    Final question and then I can perhaps close this thread.

    My computer has still not crashed, but checked the reliability history and found that this error did in fact happen today:

    Code:
    Source
    Windows
    
    Summary
    Hardware error
    
    Date
    ‎2021-‎10-‎21 10:52
    
    Status
    Not reported
    
    Description
    A problem with your hardware caused Windows to stop working correctly.
    
    Problem signature
    Problem Event Name:	LiveKernelEvent
    Code:	190
    Parameter 1:	1
    Parameter 2:	fffff750c5990010
    Parameter 3:	fffff750ca563b00
    Parameter 4:	fffff750c9ff04d0
    OS version:	10_0_19043
    Service Pack:	0_0
    Product:	768_1
    OS Version:	10.0.19043.2.0.0.768.101
    Locale ID:	1033
    But, I did not notice it. Nothing happend as far as I could tell. Previously this error was followed by a

    Code:
    Source
    Windows
    
    Summary
    Shut down unexpectedly
    
    Date
    ‎2021-‎10-‎18 11:02
    
    Status
    Not reported
    
    Problem signature
    Problem Event Name:	BlueScreen
    Code:	116
    Parameter 1:	ffff9a8821399010
    Parameter 2:	fffff802240f19e4
    Parameter 3:	ffffffffc000009a
    Parameter 4:	4
    OS version:	10_0_19043
    Service Pack:	0_0
    Product:	768_1
    OS Version:	10.0.19043.2.0.0.768.101
    Locale ID:	1033
    And then the computer shut down. Now, however, the computer runs as normal as far as I can tell. So, should I be worried?
      My Computer

  10. Macboatmaster's Avatar
    Posts : 1,369
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #40

    I really feel for you
    as you know
    116
    https://docs.microsoft.com/en-us/win...eo-tdr-failure
    is the timeout error on the graphics

    and 190 which I must admit I had not seen before is
    https://docs.microsoft.com/en-us/win...ilure-livedump

    appears to be in your case
    REGION_VALIDATION_FAILURE - Region is out of surface bounds.


    I am not proficient enough in reading the dump files to establish the cause of this NEW problem with the new board, with that error for the 190.
    In fact I do not even know to what it refers.

    While you wait for someone to reply who is an expert at analysing the dumps I would recommend a chkdsk /r on your drives
      My Computer


 
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