Internal power issue - black screen, no keyboard or mouse input

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  1. Posts : 41,473
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    SL_GEN_STATE_INVALID_LICENSE
    Microsoft Windows 10 Pro
    Version 10.0.14393
      My Computer


  2. Posts : 13
    Windows 10
    Thread Starter
       #12

    zbook said:
    SL_GEN_STATE_INVALID_LICENSE
    Microsoft Windows 10 Pro
    Version 10.0.14393
    My bad will double check next time will sort it out then post the new v2

    - - - Updated - - -

    zbook said:
    SL_GEN_STATE_INVALID_LICENSE
    Microsoft Windows 10 Pro
    Version 10.0.14393
    Third time lucky?
    Internal power issue - black screen, no keyboard or mouse input Attached Files
      My Computer


  3. Posts : 41,473
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    What steps were made to activate the license?

    The latest reports still displayed invalid.



    Run setupdiag:
    https://docs.microsoft.com/en-us/win...20Windows%2010.



    Run:
    Upgrade_failure_info.bat - Click here to go to the BSOD batch repository to download and run this batch file.


    Post share links for a, b, and c:
    Activation troubleshooting


    Post a new V2 tomorrow.
      My Computer


  4. Posts : 13
    Windows 10
    Thread Starter
       #14

    zbook said:
    What steps were made to activate the license?

    The latest reports still displayed invalid.



    Run setupdiag:
    https://docs.microsoft.com/en-us/win...20Windows%2010.



    Run:
    Upgrade_failure_info.bat - Click here to go to the BSOD batch repository to download and run this batch file.


    Post share links for a, b, and c:
    Activation troubleshooting


    Post a new V2 tomorrow.
    I have run both of those + the activation / licensing tool, should I post it here?
      My Computer


  5. Posts : 41,473
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    Please post share links using one drive, drop box, or google drive.

    What steps were made to activate the license?
      My Computer


  6. Posts : 13
    Windows 10
    Thread Starter
       #16

    zbook said:
    Please post share links using one drive, drop box, or google drive.

    What steps were made to activate the license?
    I bought the key, entered it through system settings which triggered a restart to update the OS and that was pretty much it.

    - - - Updated - - -

    zbook said:
    Please post share links using one drive, drop box, or google drive.

    What steps were made to activate the license?
    Also not entirely sure what to paste into get-slmgrerror exe. I assume I run it through powershell?
    Attached Thumbnails Attached Thumbnails Internal power issue - black screen, no keyboard or mouse input-inkedscreenshot_10_li.jpg  
    Internal power issue - black screen, no keyboard or mouse input Attached Files
      My Computer


  7. Posts : 41,473
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    See earlier post for share links.

    It still appears as invalid in the logs.

    So that may be a pirated / cracked instead of a true Microsoft license.
      My Computer


  8. Posts : 13
    Windows 10
    Thread Starter
       #18

    zbook said:
    See earlier post for share links.

    It still appears as invalid in the logs.

    So that may be a pirated / cracked instead of a true Microsoft license.
    I went ahead and bought a brand new one, hopefully will be here by friday. I've also been having trouble updating the 2018-04 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4093120) and the 21h2 update, I tried using the windows upgrade tool since the inbuilt update kept getting stuck / not working at all. Thought I would mention it just in case it might lead to anything once I get this new key and V2 log file.
      My Computer


 

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