Internal power issue - black screen, no keyboard or mouse input

Page 2 of 2 FirstFirst 12

  1. Posts : 39,022
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    SL_GEN_STATE_INVALID_LICENSE
    Microsoft Windows 10 Pro
    Version 10.0.14393
      My Computer


  2. Posts : 13
    Windows 10
    Thread Starter
       #12

    zbook said:
    SL_GEN_STATE_INVALID_LICENSE
    Microsoft Windows 10 Pro
    Version 10.0.14393
    My bad will double check next time will sort it out then post the new v2

    - - - Updated - - -

    zbook said:
    SL_GEN_STATE_INVALID_LICENSE
    Microsoft Windows 10 Pro
    Version 10.0.14393
    Third time lucky?
    Internal power issue - black screen, no keyboard or mouse input Attached Files
      My Computer


  3. Posts : 39,022
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    What steps were made to activate the license?

    The latest reports still displayed invalid.



    Run setupdiag:
    https://docs.microsoft.com/en-us/win...20Windows%2010.



    Run:
    Upgrade_failure_info.bat - Click here to go to the BSOD batch repository to download and run this batch file.


    Post share links for a, b, and c:
    Activation troubleshooting


    Post a new V2 tomorrow.
      My Computer


  4. Posts : 13
    Windows 10
    Thread Starter
       #14

    zbook said:
    What steps were made to activate the license?

    The latest reports still displayed invalid.



    Run setupdiag:
    https://docs.microsoft.com/en-us/win...20Windows%2010.



    Run:
    Upgrade_failure_info.bat - Click here to go to the BSOD batch repository to download and run this batch file.


    Post share links for a, b, and c:
    Activation troubleshooting


    Post a new V2 tomorrow.
    I have run both of those + the activation / licensing tool, should I post it here?
      My Computer


  5. Posts : 39,022
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    Please post share links using one drive, drop box, or google drive.

    What steps were made to activate the license?
      My Computer


  6. Posts : 13
    Windows 10
    Thread Starter
       #16

    zbook said:
    Please post share links using one drive, drop box, or google drive.

    What steps were made to activate the license?
    I bought the key, entered it through system settings which triggered a restart to update the OS and that was pretty much it.

    - - - Updated - - -

    zbook said:
    Please post share links using one drive, drop box, or google drive.

    What steps were made to activate the license?
    Also not entirely sure what to paste into get-slmgrerror exe. I assume I run it through powershell?
    Attached Thumbnails Attached Thumbnails Internal power issue - black screen, no keyboard or mouse input-inkedscreenshot_10_li.jpg  
    Internal power issue - black screen, no keyboard or mouse input Attached Files
      My Computer



  7. Posts : 39,022
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    See earlier post for share links.

    It still appears as invalid in the logs.

    So that may be a pirated / cracked instead of a true Microsoft license.
      My Computer


  8. Posts : 13
    Windows 10
    Thread Starter
       #18

    zbook said:
    See earlier post for share links.

    It still appears as invalid in the logs.

    So that may be a pirated / cracked instead of a true Microsoft license.
    I went ahead and bought a brand new one, hopefully will be here by friday. I've also been having trouble updating the 2018-04 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4093120) and the 21h2 update, I tried using the windows upgrade tool since the inbuilt update kept getting stuck / not working at all. Thought I would mention it just in case it might lead to anything once I get this new key and V2 log file.
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 18:50.
Find Us




Windows 10 Forums