Multiple BSODs

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  1. Posts : 9
    10
    Thread Starter
       #11

    axe0 said:
    Thanks for running the test again.

    Have you had any crashes since the last time you posted logs? I am asking this because if you did, we would like to see them as they may have more information we can use to solve those crashes. Use the V2 collector and post a share link to the new zip file if you did have new crashes.
    this is the last log
    Attachment 346891
      My Computer

  2. axe0's Avatar
    Posts : 14,860
    Windows 10 Pro
       #12

    Are you running any sort of cleaning utility to free up space? I notice older dumps in your latest logs are missing.
      My Computers


  3. Posts : 9
    10
    Thread Starter
       #13

    no cleaning utility, but i did a clean install last week i think
      My Computer

  4. axe0's Avatar
    Posts : 14,860
    Windows 10 Pro
       #14

    Doesn't look to be last week from the logs, rather 11th of this month. A few minutes after the reinstall the system crashed already.

    Here's what I am thinking.

    It's clearly not a GPU problem, neither is it a drive problem. Unless it's a 'hidden' problem with the drive there should be plenty evidence in the logs indicating drive problems. The RAM is also unlikely to be the cause with the memory test, though I am a bit cautious there knowing that a memory test is not 100% fool proof. I don't see anything obvious indicating a driver problem either. This makes me suspect the motherboard or CPU, the PSU is also possible but a bit rare.

    From what I have seen over the years, there aren't any tests that can detect problems with the CPU even 50% of the time. For the motherboard there are no software based tests at all and likewise for the PSU. As such, how I see it, the best course of action is replacing hardware components until you get the faulty one. If you have spare components that are compatible, and you have experience, you can do this yourself. Otherwise you may want to ask a friend experienced in this, or go to the local computer repair shop.
      My Computers


  5. Posts : 9
    10
    Thread Starter
       #15

    axe0 said:
    Doesn't look to be last week from the logs, rather 11th of this month. A few minutes after the reinstall the system crashed already.

    Here's what I am thinking.

    It's clearly not a GPU problem, neither is it a drive problem. Unless it's a 'hidden' problem with the drive there should be plenty evidence in the logs indicating drive problems. The RAM is also unlikely to be the cause with the memory test, though I am a bit cautious there knowing that a memory test is not 100% fool proof. I don't see anything obvious indicating a driver problem either. This makes me suspect the motherboard or CPU, the PSU is also possible but a bit rare.

    From what I have seen over the years, there aren't any tests that can detect problems with the CPU even 50% of the time. For the motherboard there are no software based tests at all and likewise for the PSU. As such, how I see it, the best course of action is replacing hardware components until you get the faulty one. If you have spare components that are compatible, and you have experience, you can do this yourself. Otherwise you may want to ask a friend experienced in this, or go to the local computer repair shop.
    thank you so much
    the motherboard is in warranty
    I will change motherboard and I will get rid of doubts
      My Computer


  6. Posts : 39,021
    windows 10 professional version 1607 build 14393.969 64 bit
       #16

    When the motherboard website was viewed it displayed a list of supported RAM modules:
    B450 AORUS ELITE (rev. 1.x) Gallery | Motherboard - GIGABYTE Global
    https://download.gigabyte.com/FileLi...te_matisse.pdf

    The CPU is AMD Ryzen 5 3600 6-Core Processor

    This is Matisse.

    When the Matisse support was viewed the installed RAM modules were not seen:
    7EH67AA#UUF


    Before returning the motherboard consider testing RAM modules that are displayed on the support list.


    If the RAM modules on the support list lead to computer stability then replace the RAM.
    If the RAM modules on the support list lead to computer instability then contact the motherboard manufacturer or vendor for Return Merchandise Authorization (RMA).
    Last edited by zbook; 2 Weeks Ago at 07:47.
      My Computer



  7. Posts : 9
    10
    Thread Starter
       #17

    i change the motherboard and all problems disappeared
    thank you all for your help
      My Computer

  8. axe0's Avatar
    Posts : 14,860
    Windows 10 Pro
       #18

    Great to hear!
      My Computers


 
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