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  1.    22 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 13
    Windows 10

    BSOD Driver IRQL Not less or equal on Windows 10 Bootup


    Hi,
    I am sorry, but I couldn't post a debug-YourComputerName-xxxx.zip file because I am currently unable to use my computer.
    But anyway, I originally posted this question on another answer website, and somebody started helping me and then stopped. I would really appreciate help. Here is what was discussed in the other website.

    This was the original post by me.
    Hi,
    I installed Rollback RX yesterday because I wanted to roll back windows 10 to windows 8.1 (Wish I originally had). Since then, when I boot up, It comes up with the BSOD Driver IRQL Not less or equal.
    I tried reinstalling windows 10, but it said the HDD was locked. I contacted Microsoft and they headed me to Asus (the makers of my laptop), who were no help at all.
    I need my computer, it has inportant stuff on it. I have just spent the last 4 hours looking on fixes for this, but I get nothing.
    I know my way around computers and am happy to go deep into the BIOS or CMD
    Please Help,
    Thanks

    Then this is my discussion with him.



    Hello 7malligk

    This tutorialmight be of some help.

    Feel free to come back if more assistance is needed.

    Cheers!!

    Hi,
    The screen comes up on bootup.
    I can't access Safe Mode.
    Even through the Advanced Startup Options, It still shows the BSOD, before I get to safemode.
    Thanks




    Hello again

    Can you try Resetting Your Windows to Factory Defaults?

    Hope this helps.
    .
    When I try to do that, it says the HDD is locked. I can't even do a system restore, automatic repair, refresh your PC, or Reset either! :-(



    Hello again 7malligk

    A few fixes are needed to unlock the HDD and reset your PC. This link will help you get it done.

    Cheers!!


    Hi,
    Thanks for the time and thought,
    but when I followed the steps in the link you posted I got this,

    Sucsefully scanned Windows installations.
    Total identified Windows Installations: 1
    [1] C:\Windows
    Add installation to boot list?

    I selected {Y} (Yes)
    And then it said


    'The requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria.'


    Hello again

    Do you have any USB peripherals like keyboard, mouse, printer, etc. connected to the PC? If so, can you please disconnect them and then try again?

    Cheers!!

    Nothing is conected to the PC




    Hello again 7malligk

    Jeremy R. Budnack has found a fix for the issue and has explained it here.

    Hope this helps.

    Hi,
    Thanks,
    How to I do what he suggested?
    Thanks




    Hello again 7malligk

    You can learn this from here.

    Cheers!!

    Hi,
    The partition with the OS is the active drive already, the others are all 'unactive'.
    But, suddenly windows started coming up with this error, witch I hope will help you in diagnosing the issue.

    'Your PC/Device needs to be repaired.
    The Boot Configuration Data for your PC is missing or contains errors.
    File: EFI\Microsoft\Boot\BCD
    Error Code: 0xc000000f'


    Hope this helps,
    Thanks for all you have done so far, it is really greatly appreciated!




    Hello again 7malligk

    This link shows how to rectify the error by rebuilding the boot record.

    Cheers!!


    Hi,
    I tried that but on the first step with bcdedit C:\BCD_Backup
    It just said
    The requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria.
    UPDATE! I tried it again and this time it worked, but when I got to 'cd Boot', it said file not found
    Thanks for all you have done,
    Thanks







    PLEASE HELP ME! :-)
    Any help would be very greatly appreciated.
    Thanks,
      My ComputerSystem Spec
  2.    23 Aug 2015 #2
    Join Date : Oct 2013
    NW Florida
    Posts : 9,693
    Windows 10 Pro and Windows 10 Pro Insider

    Hello 7Malligk, I will try to help you with this. The first thing I would like you to do, is go into BIOS and Boot Tab and see if your hard drive is listed there and what the boot devices are set to. Don't change anything, just look.

    See if you can do a system restore to a point before you installed Rollback RX System Restore Windows 10.

    Do you have the Windows 10 install media? If not follow this and download it to a DVD or USB drive https://www.tenforums.com/tutorials/9...-download.html

    Once you have that you can just follow the screens just like you were going to do a clean install. When you get to the where to install Windows, in the advanced options, click 'load drivers'. You will get a browse window. You will need an external hard drive or something else, but you will be able to copy and paste your files from your OS to the external source. While there, please look in your OS drive (not always named C in the recovery environment) go to the Windows Folder and look for a folder name Minidump. Please copy that file and zip it up and upload it with your next post.

    This will tell you more about the recovery options available to you. https://www.tenforums.com/tutorials/5...lure-boot.html
      My ComputersSystem Spec
  3.    23 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 13
    Windows 10
    Thread Starter

    Quote Originally Posted by essenbe View Post
    Hello 7Malligk, I will try to help you with this. The first thing I would like you to do, is go into BIOS and Boot Tab and see if your hard drive is listed there and what the boot devices are set to. Don't change anything, just look.

    See if you can do a system restore to a point before you installed Rollback RX System Restore Windows 10.

    Do you have the Windows 10 install media? If not follow this and download it to a DVD or USB drive https://www.tenforums.com/tutorials/9...-download.html

    Once you have that you can just follow the screens just like you were going to do a clean install. When you get to the where to install Windows, in the advanced options, click 'load drivers'. You will get a browse window. You will need an external hard drive or something else, but you will be able to copy and paste your files from your OS to the external source. While there, please look in your OS drive (not always named C in the recovery environment) go to the Windows Folder and look for a folder name Minidump. Please copy that file and zip it up and upload it with your next post.

    This will tell you more about the recovery options available to you. https://www.tenforums.com/tutorials/5...lure-boot.html
    Hi,
    My HDD is locked, i don't know why, I didn't lock it, but it is. This means I can't System Restore, I can't Automatic Repair, and I can't even reinstall Windows. My only option is CMD.
    As regards to the BIOS, the only thing that comes up is my HDD. Nothing else. I have nothing else plugged in.
    And finally, although I set my computer to get the minidump. It is not coming up, (I know how bad this is!). I searched the whole HDD for it but it doesn't come up.
    Thanks for your help.
      My ComputerSystem Spec
  4.    23 Aug 2015 #4
    Join Date : Oct 2013
    NW Florida
    Posts : 9,693
    Windows 10 Pro and Windows 10 Pro Insider

    When you search your hard drive can you get into and read the folders under users?
      My ComputersSystem Spec
  5.    23 Aug 2015 #5
    Join Date : Aug 2015
    Posts : 13
    Windows 10
    Thread Starter

    Yes
      My ComputerSystem Spec
  6.    23 Aug 2015 #6
    Join Date : Aug 2015
    Posts : 13
    Windows 10
    Thread Starter

    I have one of those Sata/IDE to USB adapters, so I can plug the HDD of the broken computer into the computer I am using now to type.
    Thanks
      My ComputerSystem Spec
  7.    23 Aug 2015 #7
    Join Date : Oct 2013
    NW Florida
    Posts : 9,693
    Windows 10 Pro and Windows 10 Pro Insider

    Most of your personal files are in Users. Documents, pictures, music and such. Copy them all out and onto another hard drive., just in case.
      My ComputersSystem Spec
  8.    23 Aug 2015 #8
    Join Date : Aug 2015
    Posts : 13
    Windows 10
    Thread Starter

    I have already done that with Onedrive
      My ComputerSystem Spec
  9.    23 Aug 2015 #9
    Join Date : Oct 2013
    NW Florida
    Posts : 9,693
    Windows 10 Pro and Windows 10 Pro Insider

    OK, try getting to the command prompt and running these commands and press enter after each one. Then try to rteboot.
    Code:
    bootrec /fixMBR
    bootrec /fixBoot
    bootrec /rebuildBCD
      My ComputersSystem Spec
  10.    23 Aug 2015 #10
    Join Date : Aug 2015
    Posts : 13
    Windows 10
    Thread Starter

    I tried that, it said it was successfull, but nothing has changes, the HDD still says it is locked, and the BSOD still comes up.
      My ComputerSystem Spec

 
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