Help Bluescreen MEMORY_MANAGEMENT 0x0000001a ntoskrnl.exe+3f71d0


  1. fac7orx
    Posts : 1
    Windows 10 x64 pro
       New #1

    Help Bluescreen MEMORY_MANAGEMENT 0x0000001a ntoskrnl.exe+3f71d0


    Hi there, my system seems to be crashing while playing a game and I am seeing a similar error each time "ntoskrnl.exe+3f71d0". I either get a BSOD or my screen goes black and my system restarts.

    Games it has happened:

    -Resident Evil Village
    -Aliens Fireteam Elite
    -Diablo Resurrected Closed Beta
    -The Medium

    *currently not sure if it game dependent or not, but in general BSOD/ crash only happens when playing games.


    I attached the "V2 Collector" results from the tool recommended from this website below.

    Things I have tried:

    -I have tried a few different drivers and a clean install of drivers using DDU. Currently I am on the latest Nvidia driver 471.96.
    -"SFC /Scannow" as admin
    -"dism /online /cleanup-image /restorehealth" as admin


    Specs:

    OS:
    Windows 10 x64 pro Build 19043.1165 21h1

    CPU:
    AMD 5600x

    Motherboard:
    Gigabyte X570 AORUS ELITE

    Memory:
    32GB G.Skill trident-Z rgb 3200Mhz xmp CL 14

    Graphics Card(s):
    EVGA 3080 Ti FTW3


    PSU:

    Corsair 1000hxi platinum rated

    DESKTOP-RFFO68C-(2021-08-31_22-07-21).zip
      My Computer
    Quote Quote

  3. MrPepka
    Posts : 1,538
    Windows 8.1 Enterprise x64
       New #2

    Test RAM with memtest86 - MemTest86+ - Test RAM
      My Computer
    Quote Quote

  4. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #3

    I would try the 1/2 ram method of testing first.

    1. Remove 1/2 of the ram so you are running with 16GB
    a. if it still fails, swap removed and installed ram and repeat step 1 (test again)
    b. if it doesn't fail then those two 8GB modules are good. Put them aside and move to step 2.
    2. Install both removed 8GB modules and test. You should get a failure.
    a. If you do get a failure remove one of the 8GB modules and test again. If it doesn't fail the removed module is defective. If it still fails the installed module is defective.

    Once you've identified the defective module, replace it with an identical module so all four 8GB modules are identical.
      My Computers
    Quote Quote

 

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