Computer restarting unexpectedly. Possible BSOD.

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  1. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #41

    Please add these customized tests now:

    Code:
        [ ] 0x00000100 Security checks.
        [ ] 0x00000800 Miscellaneous checks.
        [ ] 0x00002000 Invariant MDL checking for stack.
        [ ] 0x00004000 Invariant MDL checking for driver.
        [ ] 0x00008000 Power framework delay fuzzing.
        [ ] 0x00010000 Port/miniport interface checking.
    Post a new query.

    Continue to add customized tests as per the earlier instructions and post new verifier /queries.
      My Computer


  2. Posts : 141
    Windows 10
    Thread Starter
       #42

    zbook said:
    Please add these customized tests now:

    Code:
        [ ] 0x00000100 Security checks.
        [ ] 0x00000800 Miscellaneous checks.
        [ ] 0x00002000 Invariant MDL checking for stack.
        [ ] 0x00004000 Invariant MDL checking for driver.
        [ ] 0x00008000 Power framework delay fuzzing.
        [ ] 0x00010000 Port/miniport interface checking.
    Post a new query.

    Continue to add customized tests as per the earlier instructions and post new verifier /queries.
    I had to step away for about a day and left the verifier going. So far everything is working correctly and no abnormal problems, no unexpected reboots or hangs. I added the above customized tests just a couple minutes ago. My current settings below.

    Code:
    C:\windows\system32>verifier /querysettings
    
    Verifier Flags: 0x0011efbb
    
      Standard Flags:
    
        [X] 0x00000001 Special pool.
        [X] 0x00000002 Force IRQL checking.
        [X] 0x00000008 Pool tracking.
        [X] 0x00000010 I/O verification.
        [X] 0x00000020 Deadlock detection.
        [X] 0x00000080 DMA checking.
        [X] 0x00000100 Security checks.
        [X] 0x00000800 Miscellaneous checks.
        [ ] 0x00020000 DDI compliance checking.
    
      Additional Flags:
    
        [ ] 0x00000004 Randomized low resources simulation.
        [X] 0x00000200 Force pending I/O requests.
        [X] 0x00000400 IRP logging.
        [X] 0x00002000 Invariant MDL checking for stack.
        [X] 0x00004000 Invariant MDL checking for driver.
        [X] 0x00008000 Power framework delay fuzzing.
        [X] 0x00010000 Port/miniport interface checking.
        [ ] 0x00040000 Systematic low resources simulation.
        [ ] 0x00080000 DDI compliance checking (additional).
        [ ] 0x00200000 NDIS/WIFI verification.
        [ ] 0x00800000 Kernel synchronization delay fuzzing.
        [ ] 0x01000000 VM switch verification.
        [ ] 0x02000000 Code integrity checks.
    
      Internal Flags:
    
        [X] 0x00100000 Extended Verifier flags (internal).
    
        [X] Indicates flag is enabled.
    
      Boot Mode:
    
        Persistent
    
      Rules:
    
        All rules are using default settings
    
      Verified Drivers:
    
        amdpsp.sys
        cimfs.sys
        vboxusbmon.sys
        amdxe.sys
        amdfendr.sys
        amdsafd.sys
        rt640x64.sys
        netwtw08.sys
        amdkmdag.sys
        amdacpbus.sys
        amdgpio2.sys
        atihdwt6.sys
        ibtusb.sys
        dump_dumpstorport.sys
        dump_stornvme.sys
        dump_dumpfve.sys
        amdryzenmasterdriver.sys
        awealloc.sys
        imdisk.sys
        speedfan.sys
    
    C:\windows\system32>
      My Computer


  3. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #43

    Please add these customized tests now:

    Code:
        
        [ ] 0x00020000 DDI compliance checking.
        [ ] 0x00080000 DDI compliance checking (additional).
        [ ] 0x00200000 NDIS/WIFI verification.
        [ ] 0x00800000 Kernel synchronization delay fuzzing.
        [ ] 0x01000000 VM switch verification.
        [ ] 0x02000000 Code integrity checks.

    Post a new query.

    Continue to add customized tests as per the earlier instructions and post new verifier /queries.
      My Computer


  4. Posts : 141
    Windows 10
    Thread Starter
       #44

    zbook said:
    Please add these customized tests now:

    Code:
        
        [ ] 0x00020000 DDI compliance checking.
        [ ] 0x00080000 DDI compliance checking (additional).
        [ ] 0x00200000 NDIS/WIFI verification.
        [ ] 0x00800000 Kernel synchronization delay fuzzing.
        [ ] 0x01000000 VM switch verification.
        [ ] 0x02000000 Code integrity checks.

    Post a new query.

    Continue to add customized tests as per the earlier instructions and post new verifier /queries.
    As soon as I added the above I received a BSOD upon loading into Windows.

    BSOD Picture

    I attempted to reset verifier using a bootable Windows 10 USB and using cmd prompt with the commands...

    verifier /reset

    verifier /bootmode resetonbootfail

    And neither worked and would allow my computer to boot without the BSOD. So I attempted the system restore point and that allowed me to boot into Windows. Here is the new V2 Log.

    According to the BSOD, it looks like the imdisk.sys is causing the BSOD. Which is the drive R: for Plex to transcode faster. I have been using that for a while and only recently have I been having the problem. I am wondering if the RamDisk software needs to be reinstalled because it is damaged or corrupt. Or maybe because I recently introduced a new gaming server that eats a lot of RAM that I am not just recently starting to stress the RAM and utilizing more than 75% of it and that is what's triggering it randomly. Just some ideas come to mind.
      My Computer


  5. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #45

    Please post an image or share link for disk management.
    Make sure columns and widened and that no characters are cutoff.
    See this link:
    How to Post a Screenshot of Disk Management

    Download and install Minitool Partition Wizard > post an image or share link
    Best Free Partition Manager for Windows | MiniTool Partition Wizard Free


    Run:
    DiskParInfo.bat - Click here to go to the BSOD batch repository to download and run this batch file.


    Type: Win + e > on file explorer click this PC > post an image into this thread


    After posting the above images see if you can completely uninstall ramdisk.
    Then continue WDV testing.
    If there are no further BSOD after adding additional customized test for 36 hours of testing then plan to run memtest86.


    Run Memtest86 (version 9.2 or newer) for four passes.

    Repeat the testing so that there are a total of eight passes.

    Use a camera or smartphone camera to take pictures and post images into this thread.

    Memtest86 has a feature to produce a text report.
    Please post this in addition to the images.

    MemTest86 - Official Site of the x86 and ARM Memory Testing Tool


    If there are 8 total test passes and no fails then plan to reinstall ramdisk.

    Also plan to restart WDV testing.

    How to Create a RAM Disk with ImDisk in Windows 10



    Code:
    imdisk    ImDisk Virtual Disk Driver    c:\windows\system32\drivers\imdisk.sys
    Code:
    ImDisk RamDisk starter    ImDiskRD    Stopped    Auto    Own Process    "c:\program files\imdisk\ramdiskui.exe" svc    Normal    LocalSystem    0
    Code:
    ImDisk Virtual Disk Driver Helper    ImDskSvc    Stopped    Manual    Own Process    c:\windows\system32\imdsksvc.exe    Ignore    LocalSystem    0
    Code:
    imdisk.sys   Mon Dec 14 15:19:54 2015 (566F4E9A)
    Last edited by zbook; 04 Sep 2021 at 00:20.
      My Computer


  6. Posts : 141
    Windows 10
    Thread Starter
       #46

    Thank you for the additional steps for troubleshooting. I've had to step away from this project because I've had a couple others come up and take priority.

    Some of the provided steps will require the computer to be down for an extensive amount of time so I will need to coordinate that and find the right time to do so. In the meantime I ask for your patience and I will update when I have completed the requested steps. On a side note, I went ahead and unmounted and prevented Ramdisk from starting up for the time being. I can happily say the computer has not once rebooted or lost video/froze since then which has been around 4 days.
      My Computer


  7. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #47

    JDubbedN said:
    I can happily say the computer has not once rebooted or lost video/froze since then which has been around 4 days.

    Nice.
      My Computer


  8. Posts : 141
    Windows 10
    Thread Starter
       #48

    zbook said:
    Nice.
    Unfortunately, just an hour ago the problem happened again. Here is a new V2 log in case that is needed. I'll get to performing the steps requested as soon as I can.

    Thanks

    - - - Updated - - -

    Disk Manager

    MiniTools Screen shot

    This PC Screen shot


    DiskParInfo.bat
    Code:
        Disk 0 : SSD. It has 3 partition(s). Model: KINGSTON OM8PCP3512F-A02   
        Disk 1 : USB. It has 2 partition(s). Model: JMicron Generic   
        Disk 3 : USB. It has 2 partition(s). Model: ASMT ASM1352R-Safe   
    
        The script has found the above 3 storage device(s) in total.
    =======================================================================
    
    Microsoft DiskPart version 10.0.19041.964
    
    Copyright (C) Microsoft Corporation.
    On computer: ENTERTAINMENTR
    
      Disk ###  Status         Size     Free     Dyn  Gpt
      --------  -------------  -------  -------  ---  ---
      Disk 0    Online          476 GB   808 MB        *
      Disk 1    Online         3726 GB  1024 KB        *
      Disk 2    No Media           0 B      0 B         
      Disk 3    Online            9 TB  1024 KB        *
    
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
      Volume 0     C                NTFS   Partition    475 GB  Healthy    Boot    
      Volume 1                      FAT32  Partition    300 MB  Healthy    System  
      Volume 2     E   Active Driv  NTFS   Partition   3726 GB  Healthy            
      Volume 3     G                       Removable       0 B  No Media           
      Volume 4     D   Plex Data    NTFS   Partition      9 TB  Healthy            
    
    Disk 0 is now the selected disk.
    
    KINGSTON OM8PCP3512F-A02
    Disk ID: {3A4F43DA-7C55-4A33-9BDE-571987AE8A38}
    Type   : NVMe
    Status : Online
    Path   : 0
    Target : 0
    LUN ID : 0
    Location Path : PCIROOT(0)#PCI(0201)#PCI(0000)#NVME(P00T00L00)
    Current Read-only State : No
    Read-only  : No
    Boot Disk  : Yes
    Pagefile Disk  : Yes
    Hibernation File Disk  : No
    Crashdump Disk  : Yes
    Clustered Disk  : No
    
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
      Volume 0     C                NTFS   Partition    475 GB  Healthy    Boot    
      Volume 1                      FAT32  Partition    300 MB  Healthy    System  
    
      Partition ###  Type              Size     Offset
      -------------  ----------------  -------  -------
      Partition 1    Primary            475 GB   101 MB
      Partition 2    System             300 MB   475 GB
      Partition 3    Reserved            16 MB   476 GB
    
    Partition 1 is now the selected partition.
    
    Partition 1
    Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Hidden  : No
    Required: No
    Attrib  : 0000000000000000
    Offset in Bytes: 105906176
    
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
    * Volume 0     C                NTFS   Partition    475 GB  Healthy    Boot    
    
    Partition 2 is now the selected partition.
    
    Partition 2
    Type    : c12a7328-f81f-11d2-ba4b-00a0c93ec93b
    Hidden  : Yes
    Required: No
    Attrib  : 0X8000000000000000
    Offset in Bytes: 511035215872
    
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
    * Volume 1                      FAT32  Partition    300 MB  Healthy    System  
    
    Partition 3 is now the selected partition.
    
    Partition 3
    Type    : e3c9e316-0b5c-4db8-817d-f92df00215ae
    Hidden  : Yes
    Required: No
    Attrib  : 0000000000000000
    Offset in Bytes: 511349788672
    
    There is no volume associated with this partition.
    
    Disk 1 is now the selected disk.
    
    JMicron Generic SCSI Disk Device
    Disk ID: {9CFD3232-798D-43E2-A28F-6BA7338BF94C}
    Type   : USB
    Status : Online
    Path   : 0
    Target : 0
    LUN ID : 0
    Location Path : UNAVAILABLE
    Current Read-only State : No
    Read-only  : No
    Boot Disk  : No
    Pagefile Disk  : No
    Hibernation File Disk  : No
    Crashdump Disk  : No
    Clustered Disk  : No
    
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
      Volume 2     E   Active Driv  NTFS   Partition   3726 GB  Healthy            
    
      Partition ###  Type              Size     Offset
      -------------  ----------------  -------  -------
      Partition 1    Reserved            15 MB    17 KB
      Partition 2    Primary           3726 GB    16 MB
    
    Partition 1 is now the selected partition.
    
    Partition 1
    Type    : e3c9e316-0b5c-4db8-817d-f92df00215ae
    Hidden  : Yes
    Required: No
    Attrib  : 0000000000000000
    Offset in Bytes: 17408
    
    There is no volume associated with this partition.
    
    Partition 2 is now the selected partition.
    
    Partition 2
    Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Hidden  : No
    Required: No
    Attrib  : 0000000000000000
    Offset in Bytes: 16777216
    
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
    * Volume 2     E   Active Driv  NTFS   Partition   3726 GB  Healthy            
    
    Disk 3 is now the selected disk.
    
    ASMT ASM1352R-Safe SCSI Disk Device
    Disk ID: {D9BA21C8-3287-4697-8BB0-C90D1C2EAB80}
    Type   : USB
    Status : Online
    Path   : 0
    Target : 0
    LUN ID : 0
    Location Path : UNAVAILABLE
    Current Read-only State : No
    Read-only  : No
    Boot Disk  : No
    Pagefile Disk  : No
    Hibernation File Disk  : No
    Crashdump Disk  : No
    Clustered Disk  : No
    
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
      Volume 4     D   Plex Data    NTFS   Partition      9 TB  Healthy            
    
      Partition ###  Type              Size     Offset
      -------------  ----------------  -------  -------
      Partition 1    Reserved            15 MB    17 KB
      Partition 2    Primary              9 TB    16 MB
    
    Partition 1 is now the selected partition.
    
    Partition 1
    Type    : e3c9e316-0b5c-4db8-817d-f92df00215ae
    Hidden  : Yes
    Required: No
    Attrib  : 0000000000000000
    Offset in Bytes: 17408
    
    There is no volume associated with this partition.
    
    Partition 2 is now the selected partition.
    
    Partition 2
    Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Hidden  : No
    Required: No
    Attrib  : 0000000000000000
    Offset in Bytes: 16777216
    
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
    * Volume 4     D   Plex Data    NTFS   Partition      9 TB  Healthy            
    
    ===============================================================================
    
    Windows Recovery Environment (Windows RE) and system reset configuration
    Information:
    
        Windows RE status:         Disabled
        Windows RE location:       
        Boot Configuration Data (BCD) identifier: cd975dab-2eb5-11eb-953d-c7701ad9d827
        Recovery image location:   
        Recovery image index:      0
        Custom image location:     
        Custom image index:        0
    
    REAGENTC.EXE: Operation Successful.
        
    ===============================================================================
    
    Firmware Boot Manager
    ---------------------
    identifier              {fwbootmgr}
    displayorder            {bootmgr}
    timeout                 1
    
    Windows Boot Manager
    --------------------
    identifier              {bootmgr}
    device                  partition=\Device\HarddiskVolume2
    path                    \EFI\MICROSOFT\BOOT\BOOTMGFW.EFI
    description             Windows Boot Manager
    locale                  EN-US
    inherit                 {globalsettings}
    default                 {current}
    resumeobject            {ef208ec5-c5cc-11eb-adad-844709007493}
    displayorder            {current}
    toolsdisplayorder       {memdiag}
    timeout                 30
    
    Windows Boot Loader
    -------------------
    identifier              {current}
    device                  partition=C:
    path                    \windows\system32\winload.efi
    description             Windows 10
    locale                  EN-US
    inherit                 {bootloadersettings}
    isolatedcontext         Yes
    allowedinmemorysettings 0x15000075
    osdevice                partition=C:
    systemroot              \windows
    resumeobject            {ef208ec5-c5cc-11eb-adad-844709007493}
    nx                      OptIn
    bootmenupolicy          Standard
    
    Resume from Hibernate
    ---------------------
    identifier              {ef208ec5-c5cc-11eb-adad-844709007493}
    device                  partition=C:
    path                    \windows\system32\winresume.efi
    description             Windows Resume Application
    locale                  EN-US
    inherit                 {resumeloadersettings}
    isolatedcontext         Yes
    allowedinmemorysettings 0x15000075
    filedevice              partition=C:
    filepath                \hiberfil.sys
    bootmenupolicy          Standard
    debugoptionenabled      No
    
    Windows Memory Tester
    ---------------------
    identifier              {memdiag}
    device                  partition=\Device\HarddiskVolume2
    path                    \EFI\Microsoft\Boot\memtest.efi
    description             Windows Memory Diagnostic
    locale                  EN-US
    inherit                 {globalsettings}
    badmemoryaccess         Yes
    
    EMS Settings
    ------------
    identifier              {emssettings}
    bootems                 No
    
    Debugger Settings
    -----------------
    identifier              {dbgsettings}
    debugtype               Local
    
    RAM Defects
    -----------
    identifier              {badmemory}
    
    Global Settings
    ---------------
    identifier              {globalsettings}
    inherit                 {dbgsettings}
                            {emssettings}
                            {badmemory}
    
    Boot Loader Settings
    --------------------
    identifier              {bootloadersettings}
    inherit                 {globalsettings}
                            {hypervisorsettings}
    
    Hypervisor Settings
    -------------------
    identifier              {hypervisorsettings}
    hypervisordebugtype     Serial
    hypervisordebugport     1
    hypervisorbaudrate      115200
    
    Resume Loader Settings
    ----------------------
    identifier              {resumeloadersettings}
    inherit                 {globalsettings}
    I have uninstalled Ramdisk and Ramdisk had already been disabled and uninstalled when I took the above pictures. So you won't see that R: drive. I will continue to run WDV and proceed according to your instructions.
      My Computer


  9. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #49

    Before using WDV open administrative command prompt and type or copy and paste:

    reagentc /info
    reagentc /enable
    reagentc /info

    Post an image.
      My Computer


  10. Posts : 141
    Windows 10
    Thread Starter
       #50

    Code:
    Microsoft Windows [Version 10.0.19043.985]
    (c) Microsoft Corporation. All rights reserved.
    
    C:\windows\system32>reagentc /info
    Windows Recovery Environment (Windows RE) and system reset configuration
    Information:
    
        Windows RE status:         Disabled
        Windows RE location:
        Boot Configuration Data (BCD) identifier: cd975dab-2eb5-11eb-953d-c7701ad9d827
        Recovery image location:
        Recovery image index:      0
        Custom image location:
        Custom image index:        0
    
    REAGENTC.EXE: Operation Successful.
    
    
    C:\windows\system32>reagentc /enable
    REAGENTC.EXE: The Windows RE image was not found.
    
    
    C:\windows\system32>reagentc /info
    Windows Recovery Environment (Windows RE) and system reset configuration
    Information:
    
        Windows RE status:         Disabled
        Windows RE location:
        Boot Configuration Data (BCD) identifier: cd975dab-2eb5-11eb-953d-c7701ad9d827
        Recovery image location:
        Recovery image index:      0
        Custom image location:
        Custom image index:        0
    
    REAGENTC.EXE: Operation Successful.
    
    
    C:\windows\system32>
      My Computer


 

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