Blue Screen Help

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  1. Posts : 9
    Windows10
    Thread Starter
       #21

    Ok, so I've now kept an eye on the Reliability Monitor for about a week and the blue line has been going up steady the entire time. I have also slowly started to download more and more applications on my computer. This has been great and I haven't had any problems. I took a look at it today however and saw that it had gone down a bit and two red markers had appeared. I clicked both of them and they say something about windows not properly shutting down. I wonder why this is since I personally haven't done anything differently when turning it off. Would this be a problem or is this just nothing to worry about?
      My Computer


  2. Posts : 39,046
    windows 10 professional version 1607 build 14393.969 64 bit
       #22

    Please upload a new V2.
      My Computer


  3. Posts : 9
    Windows10
    Thread Starter
       #23
      My Computer


  4. Posts : 39,046
    windows 10 professional version 1607 build 14393.969 64 bit
       #24

    The logs displayed an unexpected shutdown and restart yesterday.

    Did this happen spontaneously or was there a hang or freeze that required a power off?


    Please turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10


    Code:
    Date: 2021-09-16T18:30:31.5820000Z
      My Computer


  5. Posts : 9
    Windows10
    Thread Starter
       #25

    I've now turned off Windows fast startup on my computer. I've not had any problems like freezes etc that have needed a restart so I believe that the unexpected shutdown happened when I turned off/restarted my computer. I haven't although notice any problems doing this, except for the notification in Reliability Monitor. I will keep in touch to notify if this helped or not.
      My Computer


  6. Posts : 39,046
    windows 10 professional version 1607 build 14393.969 64 bit
       #26

    The BIOS: Version/Date American Megatrends Inc. 0807, 2018-03-16

    Upgrade the BIOS: 0807 > 1002

    G11CD - Support

    Going forward please use the start menu or command prompt/powershell commands to turn off the computer.

    In one week you can post a new V2.
    If there are unexpected shutdowns and restarts then swap test or replace the PSU.
    If there are no unexpected shutdowns and restarts then that will complete the troubleshooting.
      My Computer



 
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