Daily BSODs - different minidump causes, bsod when not in use


  1. Posts : 9
    Windows 10 Pro
       #1

    Daily BSODs - different minidump causes, bsod when not in use


    Hi everyone,
    Hopefully I'm adhering to all the rules, I've browsed through them and tried to get it all right!

    Windows 10 Build: 20H2 (19042.1110) - windows 10 Pro (genuine)

    Issue:
    - I built my comp myself 2 years ago.
    - It has been running perfectly for all that time.
    - Went from 16BG to 32GB RAM a few months ago
    - about a month ago I started finding my comp had rebooted without me knowing. CHecked and have new minidumps.
    - Dumps seem to have different causes.
    - Did a HW check and my SMART tests for HDD's seem fine
    - Did memtest 95 and can't find issues with my RAM.

    I still tried removing 2 sticks of RAM and running for a week, got BSOD still.
    Trie other 2 sticks, still got BSOD.

    GFX NVIDIA is up to date but to be honest I havent done ALL my drivers yet.

    Ran the V2 log twice:
    Dropbox - WHISPER-(2021-08-06_09-29-56).zip - Simplify your life
    Dropbox - WHISPER-(2021-07-30_08-28-35).zip - Simplify your life

    The 07-30 version is a few days ago so maybe that has different dumps? the top link is the most recent V2 log.

    I'm totally out of my depth with BSOD so any help would be amazing,

    Thanks anyone with advice.

    Gangel
      My Computer

  2. axe0's Avatar
    Posts : 14,860
    Windows 10 Pro
       #2

    Hi Gangel77,

    Sorry for the delay in response.

    Do you still need help?
      My Computers


  3. Posts : 9
    Windows 10 Pro
    Thread Starter
       #3

    Hi mate,
    yes 100% still need help. I'm just at a loss of where to go from here!
      My Computer

  4. axe0's Avatar
    Posts : 14,860
    Windows 10 Pro
       #4

    Please run the V2 log collector again, upload a new zip to dropbox and post a share link.
      My Computers


  5. Posts : 9
    Windows 10 Pro
    Thread Starter
       #5

    Hi Axe,
    Apologies, I didnt get an email saying there was a response so didnt see you had typed back.

    I have attached the recent V2 log.
    Still getting BSOD regularly and 90% are when I'm not using it.

    Dropbox - WHISPER-(2021-09-20_10-53-44).zip - Simplify your life

    Thanks again,

    Really appreciate this.
      My Computer

  6. axe0's Avatar
    Posts : 14,860
    Windows 10 Pro
       #6

    I have currently two guesses as to what may be going on.

    My first guess, there are one or more drivers terrible at synchronizing with the rest of the system.

    My second guess, there is something else going on.

    I am personally opting for the first guess currently after having a look at the stack, though one of them didn't exactly tell much. For now I'd like you to run driver verifier as well as look out for a very specific crash. I'll provide the driver verifier instructions below, for this very specific crash if you see it occurring I need you to upload the C:\Windows\Memory.dmp file because it'll be necessary as the minidump itself won't be sufficient. This specific crash is the 0x133, its what is best described as its 'sub-type' (parameter 1 = 1) indicates that one or more drivers caused problems and a full kernel memory dump is required to analyze that one.

    Please run driver verifier using the following settings for 48 hours.
    • Special Pool
    • Force IRQL checking
    • Pool Tracking
    • Deadlock Detection
    • Security Checks
    • Miscellaneous Checks
    • Power framework delay fuzzing
    • DDI compliance checking



    Warning: driver verifier could cause boot issues and/or performance issues.



    Resetting driver verifier options (recommended in this order)
    1. In normal mode open an administrator command prompt and enter the below command
    2. In safe mode open an administrator command prompt and enter the below command
    3. On 3 boot failures, you'll boot automatically to the recovery options,
      • click Troubleshoot
      • go to the advanced options
      • choose command prompt
      • enter the below command

    4. Boot with the recovery media, see above 4 steps in option 3.
    5. Via the recovery options or recovery media, select a restore point prior enabling driver verifier

    Code:
    verifier /reset


    Crashed when running driver verifier
    1. Reset driver verifier
    2. Boot in normal mode if necessary
    3. Follow Blue Screen of Death (BSOD) Posting Instructions to provide the requested logs




    Extra information about driver verifier
    When you run driver verifier, there are two things you're looking out for
    1. Driver verifier won't find any driver violating something and thus in the time you need to run it there won't be a crash
    2. Driver verifier will find a driver violating something and thus the system will crash.

    The end result of driver verifier is either of the two, but when driver verifier finds something your system will BSOD.


    Driver verifier essentially validates selected drivers on selected actions, this validation adds some delay to actions performed in the background which results in a performance decrease that many people notice. This is called stress testing drivers and depending on quite a few factors this performance decrease is worse for some than for others, and some won't even notice a difference.

    Depending on the drivers selected, it is possible that some of the selected drivers are so-called 'boot' drivers, meaning they load when your system is booting. If these drivers don't pass a validation check, your system will crash, but since the drivers are loading at boot, your system will basically be in a boot loop. That is one of the risks involved and the most important one. Of course, there are various methods to recover from it.

    If you want visual confirmation that driver verifier is actually running, copy/paste the following command in powershell or command prompt

    Code:
    verifier /query
    If the command gives a result similar to this, it means driver verifier is running.
      My Computers


  7. tomdsr's Avatar
    Posts : 293
    10 Pro
       #7

    gangel77 said:
    Hi Axe,
    Apologies, I didnt get an email saying there was a response so didnt see you had typed back.

    I have attached the recent V2 log.
    Still getting BSOD regularly and 90% are when I'm not using it.

    Dropbox - WHISPER-(2021-09-20_10-53-44).zip - Simplify your life

    Thanks again,

    Really appreciate this.

    Video is slightly out of date. Cause? not likely but good to update: Download NVIDIA, GeForce, Quadro, and Tesla Drivers

    Uninstall DriversCloud.com (64 bits) software. Please never use software to find drivers, always get them from the manufacturer You have something going on with your adobe install, please see the 32 bit section of installed-software.txt
    Your chipset drivers are outdated and missing a critical update to amd psp driver
    Motherboard download links: X470 AORUS GAMING 5 WIFI (rev. 1.0) Gallery | Motherboard - GIGABYTE Global
    --- gigabyte has old drivers DO NOT USE THESE, yours can be found here https://www.amd.com/en/support/chipsets/amd-socket-am4/x470
    -------direct link to yours from AMD and UPDATED is https://drivers.amd.com/drivers/amd_....09.01.140.zip
    Bios could use updating: https://download.gigabyte.com/FileLi...-wifi_f62b.zip

    Also follow instructions axe0 has provided
      My Computers


  8. Posts : 9
    Windows 10 Pro
    Thread Starter
       #8

    Thanks guys,

    SO:
    - Weird about driversCloud.. I dont install this cr&p on my comp so i have no idea how it got there!
    - Will check out adobe, what do you mean 'weird'?
    - Updated AMD via the adrenadine AMD package
    - I did think i updated my mobo drivers recently... SO i guess just do it again and avoid the AMD drivers because I got those direct?
    - Will update bios

    - Then will do the driver thing as per Axeo.

    Cheers for the support.
      My Computer


  9. Posts : 9
    Windows 10 Pro
    Thread Starter
       #9

    Hey guys.,
    Updated the recommended drivers and bios as per above but still getting BSOD

    Havent done driver verifier yet as I have to go get a USB to store the recovery. Havent used a USB in years haha.

    Will be doing asap :)
      My Computer

  10. axe0's Avatar
    Posts : 14,860
    Windows 10 Pro
       #10

    gangel77 said:
    - Weird about driversCloud.. I dont install this cr&p on my comp so i have no idea how it got there!
    Could have come bundled with other software, it is common for software to come bundled with other software that the user unknowingly installs. Even if you are careful with this and go thoroughly through each step of the installation to prevent such software from unknowingly being installed, you can still end up with such programs installed simply because people make mistakes.
      My Computers


 

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