BSOD driver_power_state_failure due to ntoskrnl.exe

Ashutosh Gupta · 22 Aug 2015

Getting this error randomly in both win8.1 as well as in win10 (ver10.0.10240.16384).
Also every time just before this BOSD appears my touchpad and touchscreen both stop responding but computer still works fine with optical mouse attached.
Due to this I tried uninstalling synaptics driver but the problem still persists .
I have attached some dump files of win 10.Attachment 33130

axe0 · 25 Aug 2015

Hi Ashutosh Gupta,

Welcome to the 10forums.

Apologies for the delay, there aren't many people in this section.

The crash is caused by the Nvidia Video driver.
Seeing here the driver is 6 months old, please visit your manufacturers site and check for driver updates compatible with windows 10.

Code:

2: kd> lmvm nvlddmkmstart             end                 module name
fffff800`ec8a0000 fffff800`ed539000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Feb 04 01:08:12 2015 (54D162EC)
    CheckSum:         00C57C2D
    ImageSize:        00C99000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4