BSOD screen at every restart/shutdown (driver power state failure)

Hello,

I have a very annoying problem with my pc, because every time I restart or shudown, it crashes with a BSOD screen, showing an unhelpful error "Driver power state failure".

I tried every solution found on the web:

- adding a registry record "MSIServer" and starting msiserver
- disabling sleep mode
- run sfc command for integrity scan (nothing were found)
- check for drivers updates (nothing to update)
- launch Windows updates
- run Bluescreenview to scan dump file (it found a problem with ntoskrnl.exe that should just be a generic Windows kernel file)
- run Intel Driver Assistant to check for Intel drivers updates (it always fails)
- run Driver Verifier, but no BSOD occurred

None of those solved anything.

Attached you can find the V2 log collector output.

And here are my pc information:

Model: Asus S500CA
O.S.: Windows 10 ver. 2004 build 19041.1083
CPU: Intel Core i5-3317U 1.70GHz, 1701 Mhz, 2 core, 4 CPU
RAM: 4,00 GB
Graphics card: Intel HD Graphics 4000

Thanks.

Roberto

Update Intel Rapid Storage driver - Intel RST 11.x Serie

MrPepka said:

Update Intel Rapid Storage driver - Intel RST 11.x Serie

Should I trust a website not related to the official hardware manufacturer? Is it safe? Is this driver really causing my problems?

MrPepka said:

Update Intel Rapid Storage driver - Intel RST 11.x Serie

MrPepka, did you notice you linked drivers for windows 7/8 and the OP is on windows 10?

Blax said:

Should I trust a website not related to the official hardware manufacturer? Is it safe? Is this driver really causing my problems?

Lots of websites host drivers and other files, but you get bonus points for using common sense. I dont think there is anything wrong with that site (some server in france), but it is smart to go to the manufacturer site for drivers. I could make a site and put sound card drivers up and call them video card drivers. just an example.

The manufacturer site and drivers for that are located here.