Windows startup repair loop BSOD

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  1. Posts : 374
    Windows 10-64 bit (version 1909 build 18363.628)
    Thread Starter
       #21

    axe0 said:
    You don't see something like this in disk management? (Partition labels are partially Dutch)
    Attachment 342362
    I see this. C partition is my SSD while the D partition is my HDD in the windows explorer. All the other partitions you see in the disk management were automatically created by Windows.






    FreeBooter said:
    If you open the log file, you’ll be shown details of all the tests performed by Startup Repair, with any errors discovered detailed. We can use this information to help diagnose and get to the root cause of the problem.



    To open the log file from the Windows Recovery Environment, click and open the Command Prompt. When the Command Prompt is open, type Notepad and press the Enter key to open the Notepad application. The Startup Repair log file is located at:



    Code:
    C:\Windows\System32\Logfiles\Srt\SrtTrail.txt


    You will need to navigate to the drive on which you have Windows installed (usually the C: drive) to see the SrtTrail.txt log file.

    I can't get to this file. It disappears after I log into windows and reach the desktop after a normal bootup as mentioned in the original post.


    archz2 said:
    Copy pasting "C:\Recovery\WindowsRE\winre.wim\System32\LogFiles\Srt\SrtTrail.txt" in the box that appears after the run command (while my laptop is running normal) also results in nothing. I keep hitting enter key and nothing happens.
    philc43 said:
    I can see that the logs show a KMS server is being used every 7 days to activate software - most likely the MS Office 2019. The user will need to explain if this is legal or a workaround. There are some very risky websites offering this type of activation.

    Okay. I lent my laptop to my nephew who needed to work on powerpoint for a school project. He must have installed it. I've been using Google docs for a long time. I've removed Office now. The windows OS came pre-installed on my laptop when I purchased it from amazon.
      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #22

    It is strange that you don't see your partitions in Disk Management like I do.

    How is it going with backing up the system before doing something about those partitions?
      My Computers


  3. Posts : 374
    Windows 10-64 bit (version 1909 build 18363.628)
    Thread Starter
       #23

    axe0 said:
    It is strange that you don't see your partitions in Disk Management like I do.
    Oops. Sorry. My bad. Here is the full screenshot with the remaining second half showing graphical representation of spaces in the partition.
    Windows startup repair loop BSOD-image.png


    axe0 said:
    How is it going with backing up the system before doing something about those partitions?
    I have never deleted a system partition before. I fear that if something happens, I'll probably damage my SSD or probably will have to re-install windows and all the software from scratch again which will take 5-6 hours.
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  4. Posts : 14,903
    Windows 10 Pro
       #24

    You won't damage any drive by deleting a partition.

    What you can safely do is, delete the 1.00GB partition on the Disk 0 drive. A recovery partition is only needed when you cannot boot, but you already have a recovery partition that should be used.

    You should also be able to safely delete to 100MB partition on the Disk 0 drive. This is the partition that is used to boot with, but again this partition is present on your other disk as well.

    Nothing bad is going to happen, I have done this in the past when I added a SSD to my laptop. I simply deleted the EFI and recovery partitions on the HDD (after the SSD had both partitions) to prevent any future conflicts and my laptop is still running without problems.
      My Computers


  5. Posts : 374
    Windows 10-64 bit (version 1909 build 18363.628)
    Thread Starter
       #25

    axe0 said:
    You won't damage any drive by deleting a partition.
    What you can safely do is, delete the 1.00GB partition on the Disk 0 drive. A recovery partition is only needed when you cannot boot, but you already have a recovery partition that should be used.
    You should also be able to safely delete to 100MB partition on the Disk 0 drive. This is the partition that is used to boot with, but again this partition is present on your other disk as well.

    Nothing bad is going to happen, I have done this in the past when I added a SSD to my laptop. I simply deleted the EFI and recovery partitions on the HDD (after the SSD had both partitions) to prevent any future conflicts and my laptop is still running without problems.

    I see. Now I realize why two recovery partitions are there. Just like you, I added SSD separately to my laptop. It came with only one HDD when I purchased.

    I'm unable to delete the partition. In windows disk management, I don't get any option to delete it, neither in mini tools partition wizard.

    Windows startup repair loop BSOD-image.png

    Windows startup repair loop BSOD-image.png

    If I click on convert dynamic disk to basic, I get this error.


    Windows startup repair loop BSOD-image.png

    Then I went to admin command prompt. Still not able to delete. It says

    "Virtual Disk Service error:The operation is not supported by the object."


    Windows startup repair loop BSOD-image.png
      My Computer


  6. Posts : 14,903
    Windows 10 Pro
       #26

    Enter the command reagentc /info and post the output please. I'd like to know which recovery partition is used.
      My Computers


  7. Posts : 374
    Windows 10-64 bit (version 1909 build 18363.628)
    Thread Starter
       #27

    axe0 said:
    Enter the command reagentc /info and post the output please. I'd like to know which recovery partition is used.
    Here's the output.

    Windows startup repair loop BSOD-image.png
      My Computer


  8. Posts : 14,903
    Windows 10 Pro
       #28

    That's the output I hoped to see.

    The easiest solution to remove these partitions would be to assign them a letter, then you should be able to delete them.
    You can do this with the commands you used earlier, but instead of 'partition' you use 'volume' to assign a letter.
    So
    Code:
    diskpart
    list volume
    select volume <volume nr>
    assign letter=z // z = example letter, use any letter you like
    Then those partitions become visible in Windows Explorer and you should be able to delete the partition.
      My Computers


  9. Posts : 374
    Windows 10-64 bit (version 1909 build 18363.628)
    Thread Starter
       #29

    Okay. So I did this.

    Windows startup repair loop BSOD-image.png

    Then repeated the same step and assigned letter to other recovery partition too.
    Now I have two visible recovery partitions in Windows explorer.


    Windows startup repair loop BSOD-image.png

    However, when I go to disk management, and right click on either of the recovery partition, I don't get any options to delete.


    Windows startup repair loop BSOD-image.png

    I should delete the partition on my HDD as my SSD is the system drive where windows is installed. So I try to delete that partition in the admin command prompt, and I get the same error I was getting before.




    What do I do now?
      My Computer


  10. Posts : 14,903
    Windows 10 Pro
       #30

    Let's try this: deleting from within the recovery environment.

    To boot into the recovery environment
    • Open Settings app
    • Go to Update & Security
    • Click Recovery
    • Click Get Started

    You may be asked for a password to get in the recovery environment.

    When you have booted into the recovery environment, go to the advanced options and go to command prompt. There you should be able to use diskpart and delete the partitions.
      My Computers


 

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