Almost daily BSoD appears

Hello,
I've attached a log file hoping someone would be kind enough to view it and help find a solution to this vexing problem of BSoD.
Windows 21h1
Much obliged
Thank You
Ian

Hello Ian,

Welcome to TenForums

I've had a look at the four crash dumps in the logfiles. Three of them point to the graphics system as the culprit. This could be either the driver or hardware.

For now I would suggest you try to revert to an older driver (roll back) or see if there are any newer updates you can try.

For reference this is the output of the GPU log file:

Code:

Name                    : NVIDIA GeForce GTX 1050
DeviceID                : VideoController1
PNPDeviceID             : PCI\VEN_10DE&DEV_1C81&SUBSYS_372C1458&REV_A1\4&11CC2D3&0&0000
VideoProcessor          : NVIDIA GeForce GTX 1050
CurrentRefreshRate      : 
VideoModeDescription    : 
AdapterRAM              : 2147483648
DriverVersion           : 27.21.14.6677
InfFilename             : oem3.inf
InstalledDisplayDrivers : C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2801df14ec7de03\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2801df14ec7de03\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2801df14ec7de03\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2801df14ec7de03\nvldumdx.dll
InstallDate             : 
DriverDate              : 08/06/2021 01:00:00
Status                  : Error
StatusInfo              : 
LastErrorCode           : 
ErrorDescription        : 

Name                    : NVIDIA GeForce GTX 1050
DeviceID                : VideoController2
PNPDeviceID             : PCI\VEN_10DE&DEV_1C81&SUBSYS_372C1458&REV_A1\4&30C250C0&0&0000
VideoProcessor          : NVIDIA GeForce GTX 1050
CurrentRefreshRate      : 60
VideoModeDescription    : 1920 x 1080 x 4294967296 colors
AdapterRAM              : 2147483648
DriverVersion           : 27.21.14.6677
InfFilename             : oem3.inf
InstalledDisplayDrivers : C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2801df14ec7de03\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2801df14ec7de03\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2801df14ec7de03\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2801df14ec7de03\nvldumdx.dll
InstallDate             : 
DriverDate              : 08/06/2021 01:00:00
Status                  : OK
StatusInfo              : 
LastErrorCode           : 
ErrorDescription        :

Please note the error status for the first controller. You might want to investigate if the card is faulty.

Hi Philc43,

Thank you kindly for your prompt reply.
I will get onto this in the morning.
I have 2 graphic cards and disconnected one as was superfluous to my needs
and wonder if that caused a problem.
Now I can't seems to get into Windows at all even with a USB recovery drive.

Cheers

Ian

I wonder if you happened to disconnect the good one? Have you tried swapping them? Maybe try different slots in case the motherboard slot is faulty?

That is an old thread in answers.microsoft so I doubt if it is still relevant.

If you are getting new BSODs then please redo the V2 Log collector and I can take a look at the files.

Hi Philc43

Thanks for your continued patience.
I've attached the V2 log as requested.

- - - Updated - - -

Hi Philc43,

The BSoD only now appears when
a) I click on a browser icon
b) If I try to uninstall anything.
In the above cases it defaults to the blue screen instantly.

Otherwise the computer has stayed on in the past 3 days without going into
a BSoD during the running of programs.
Two of the programs download the data from the net without any issues.

The only browser that can connect to the internet is Firefox. All others crash.
Thanks for your continued patience.
Ian

Hello Ian,

Thanks for providing the latest logs. I have looked at the crash dumps from the 9th July and two of them are hardware errors (0x124 code). Unfortunately we can't identify which component is faulty from the log but there is a possibility it could be the CPU.

I think it would be worth having your computer guy swap the CPU and test to see if there is an improvement. If not I would follow up on the SSD as you suggested.

Hello Paulc43,

Thanks again for taking the time to view the logs.
My computer guy says the computer wouldn't
turn on if the was a cpu problem ! I'm just the messenger here :)
I should receive a new ssd with Windows 10 installed tomorrow so will
have a better idea if it is still browser and uninstall related problem.
note... Any attempt to uninstall any program leaves a black screen

racepro said:

Hello Paulc43,

Thanks again for taking the time to view the logs.
My computer guy says the computer wouldn't
turn on if the was a cpu problem ! I'm just the messenger here :)
I should receive a new ssd with Windows 10 installed tomorrow so will
have a better idea if it is still browser and uninstall related problem.
note... Any attempt to uninstall any program leaves a black screen

A defective CPU will still work but under certain circumstances the system will throw a hardware error. We have many examples of BSOD issues with 0x124 code where replacing the CPU has helped. Your computer guy is wrong but as I said we don't know for sure in your case until we test.

There are some diagnostic hardware tests you can run on the CPU to stress test it.

 CPU TEST

Intel Processor Test
Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

   Warning

Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.