BSOD error due to driver issue

Hi everyone

I done a windows 10 update recently after the update the screen display was messed up with all messed up pixels on parts of the screen tested GPU and found it not to be faulty then when I reboot the pc I looked in device manager and did not see the video card driver the mistake I made was I reinstalled the NVIDIA drivers which resulted in my PC
not booting up,question wanted to ask is if there is a tool that I can scan the drive for NVIDIA driver and remove them

aprreciate if anyone can help

frokes

See - BSOD - Posting Instructions

frokes said:

Hi everyone

I done a windows 10 update recently after the update the screen display was messed up with all messed up pixels on parts of the screen tested GPU and found it not to be faulty then when I reboot the pc I looked in device manager and did not see the video card driver the mistake I made was I reinstalled the NVIDIA drivers which resulted in my PC
not booting up,question wanted to ask is if there is a tool that I can scan the drive for NVIDIA driver and remove them

aprreciate if anyone can help

frokes

sorry to all for my bad post sorry for not making things clear.I could not use the bsod log as it would not post logs of the drive which is not able to boot into windows 10,I used a debugging tool to get info log from dump file on windows hope that will be ok



things that I have tried

bootrec /fixmbr success
bootrec /fixboot access denied
bootrec /rebuildbcd identified 0
sfc /scannow verification 100% complete windows
resource protection could not perform the requested
chkdsk found no problems

Microsoft (R) Windows Debugger Version 10.0.21349.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\customer\Documents\dump test\052521-25796-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff802`3cc00000 PsLoadedModuleList = 0xfffff802`3d82a1b0
Debug session time: Tue May 25 17:00:57.617 2021 (UTC + 1:00)
System Uptime: 0 days 0:00:20.391
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
.........
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff802`3cff6cf0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffa109`81bb2fc0=000000000000003b
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff80245d36a0e, Address of the instruction which caused the BugCheck
Arg3: ffffa10981bb38c0, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for nvlddmkm.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 11671

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 248443

Key : Analysis.Init.CPU.mSec
Value: 1390

Key : Analysis.Init.Elapsed.mSec
Value: 99783

Key : Analysis.Memory.CommitPeak.Mb
Value: 72

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff80245d36a0e

BUGCHECK_P3: ffffa10981bb38c0

BUGCHECK_P4: 0

CONTEXT: ffffa10981bb38c0 -- (.cxr 0xffffa10981bb38c0)
rax=0000000000000040 rbx=ffffe6088e679000 rcx=ffffe6088e679000
rdx=0000000000000000 rsi=00000000b06300b1 rdi=0000000000000006
rip=fffff80245d36a0e rsp=ffffa10981bb42c0 rbp=ffffa10981bb4310
r8=ffffa10981bb42f8 r9=0000000000000001 r10=0000000000000000
r11=ffffa10981bb41f0 r12=000000004f9f4f4e r13=0000000000000000
r14=0000000000000000 r15=00000000ffffffff
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
nvlddmkm+0x516a0e:
fffff802`45d36a0e 41ff9608020000 call qword ptr [r14+208h] ds:002b:00000000`00000208=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: csrss.exe

STACK_TEXT:
ffffa109`81bb42c0 00000000`000012b0 : 00000000`00000000 ffffe608`000010de ffffa109`81bb5d10 00000000`0000008e : nvlddmkm+0x516a0e
ffffa109`81bb42c8 00000000`00000000 : ffffe608`000010de ffffa109`81bb5d10 00000000`0000008e fffff802`459b0040 : 0x12b0


SYMBOL_NAME: nvlddmkm+516a0e

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

STACK_COMMAND: .cxr 0xffffa10981bb38c0 ; kb

BUCKET_ID_FUNC_OFFSET: 516a0e

FAILURE_BUCKET_ID: 0x3B_c0000005_nvlddmkm!unknown_function

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {63c41bff-3ea4-15a0-a72c-26a548d17abe}

Followup: MachineOwner
---------

link to file 052521-25796-01

Hi Ztruker

many thanks for taking time to help, problem I have is I know it`s the gpu drivers but do not know how to uninstall them as I cannot boot into windows so wanted some advice on how to uninstall gpu drivers from boot or something or is there any programs that will allow me to uninstall drivers from a drive that cannot boot into windows so could I attach the drive either as a secondary drive or external