BSOD New Computer Fresh Win 10 Install

Page 4 of 7 FirstFirst ... 23456 ... LastLast

  1. Posts : 448
    Windows 10 Home 21H1 x64
       #31

    Known issue since 20H2: On a clean install, the first SFC /scannow run will complain and report files being repaired.
      My Computers


  2. Posts : 495
    Windows 10
       #32

    Sorry Soloman, the 2 new logs needed are FRST & Addition.
      My Computer


  3. Posts : 33
    Win 10
    Thread Starter
       #33
      My Computer


  4. Posts : 495
    Windows 10
       #34

    Windows Defender: in the Addition log, has found trojans. Best we get 2nd opinions.

    Step 1: Run AdwCleaner
    Download AdwCleaner 8.2.0 / 8.3.0 Beta
    Download AdwCleaner
    Downloads - AdwCleaner - ToolsLib
    https://www.malwarebytes.com/adwcleaner/
    Close all open programs and internet browsers.
    Double click on AdwCleaner.exe to run the tool.
    Click Scan Now
    Click on Quarantine for all it finds.
    Reboot.
    Please Copy & Paste the contents of that logfile with your next reply.
    https://i.imgur.com/qERgl4y.gif

    Step 2: Run Malwarebytes Anti-Malware ( MBAM ) Use Threat Scan. Make sure Rootkit scan is on.
    Download Malwarebytes 4.4.0.220
    Malwarebytes Anti-Malware 4.4.0.220 Free Download - FreewareFiles.com - Security/Privacy Category
    Malwarebytes Anti-Malware 4.4.0.220 Screenshot - Freeware Files.com
    Malwarebytes Cybersecurity for Home and Business | Malwarebytes
    Forum
    Malwarebytes Forums
    FAQ - Malwarebytes won't run or failed to resolve my issues
    https://forums.malwarebytes.com/topi...lve-my-issues/
    Scanning, you will get something like this.
    https://i.imgur.com/4NZ5Qw0.gif
    https://i.imgur.com/rRfr1oD.gif
    https://i.imgur.com/tShE6tQ.gif
    https://i.imgur.com/iJZHDC0.gif
    After a restart ( if required ) Copy & Paste the contents of the scan into your reply.
    If too large, upload to a site of your choosing.
    Follow these directions, until you get to Export.
    https://support.malwarebytes.com/hc/...s/360038479194
      My Computer


  5. Posts : 33
    Win 10
    Thread Starter
       #35

    Ok.

    # -------------------------------
    # Malwarebytes AdwCleaner 8.2.0.0
    # -------------------------------
    # Build: 03-22-2021
    # Database: 2021-05-17.1 (Cloud)
    # Support: https://www.malwarebytes.com/support
    #
    # -------------------------------
    # Mode: Scan
    # -------------------------------
    # Start: 06-18-2021
    # Duration: 00:00:04
    # OS: Windows 10 Pro N
    # Scanned: 31976
    # Detected: 0


    ***** [ Services ] *****

    No malicious services found.

    ***** [ Folders ] *****

    No malicious folders found.

    ***** [ Files ] *****

    No malicious files found.

    ***** [ DLL ] *****

    No malicious DLLs found.

    ***** [ WMI ] *****

    No malicious WMI found.

    ***** [ Shortcuts ] *****

    No malicious shortcuts found.

    ***** [ Tasks ] *****

    No malicious tasks found.

    ***** [ Registry ] *****

    No malicious registry entries found.

    ***** [ Chromium (and derivatives) ] *****

    No malicious Chromium entries found.

    ***** [ Chromium URLs ] *****

    No malicious Chromium URLs found.

    ***** [ Firefox (and derivatives) ] *****

    No malicious Firefox entries found.

    ***** [ Firefox URLs ] *****

    No malicious Firefox URLs found.

    ***** [ Hosts File Entries ] *****

    No malicious hosts file entries found.

    ***** [ Preinstalled Software ] *****

    No Preinstalled Software found.



    ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ##########


    BSOD New Computer Fresh Win 10 Install-adwcleaner-basic-repair.jpg

    Do you want me to do this?



    Malware Log, just found my utorrent stuff, I don't really want to get rid of it but I can if you think it will help

    Malwarebytes
    www.malwarebytes.com

    -Log Details-
    Scan Date: 6/18/21
    Scan Time: 4:18 PM
    Log File: 2e3caf18-d001-11eb-959e-3c7c3fda6618.json

    -Software Information-
    Version: 4.4.0.117
    Components Version: 1.0.1308
    Update Package Version: 1.0.41863
    License: Trial

    -System Information-
    OS: Windows 10 (Build 19043.1052)
    CPU: x64
    File System: NTFS
    User: DESKTOP-6KHEBOF\Steven

    -Scan Summary-
    Scan Type: Threat Scan
    Scan Initiated By: Manual
    Result: Completed
    Objects Scanned: 272543
    Threats Detected: 6
    Threats Quarantined: 0
    Time Elapsed: 1 min, 16 sec

    -Scan Options-
    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Enabled
    Heuristics: Enabled
    PUP: Detect
    PUM: Detect

    -Scan Details-
    Process: 0
    (No malicious items detected)

    Module: 0
    (No malicious items detected)

    Registry Key: 1
    PUP.Optional.OpenCandy, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\uTorrent, No Action By User, 1328, 645365, , , , , ,

    Registry Value: 1
    PUP.Optional.OpenCandy, HKU\S-1-5-21-3572946782-47499781-3206882523-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|uTorrent, No Action By User, 1328, 645365, , , , , ,

    Registry Data: 0
    (No malicious items detected)

    Data Stream: 0
    (No malicious items detected)

    Folder: 0
    (No malicious items detected)

    File: 4
    PUP.Optional.OpenCandy, C:\DOCUMENTS AND SETTINGS\PUBLIC\Desktop\µTorrent.lnk, No Action By User, 1328, 645365, , , , , 057E12BF984674515D6CF0E923CC02CA, 8F20311C2F82BB5DAE5E7FBCA05E56DD388806ABA030CC493F2D1E0F9633B9BE
    PUP.Optional.OpenCandy, C:\PROGRAMDATA\Microsoft\Windows\Start Menu\µTorrent.lnk, No Action By User, 1328, 645365, , , , , 6988E694395214EAA02EAE88DE66C487, F9F17C98D2A2055796089401A35C0F1AFF6B7302223D049E474FDA95FD122903
    PUP.Optional.OpenCandy, C:\USERS\STEVEN\APPDATA\ROAMING\Microsoft\Internet Explorer\Quick Launch\µTorrent.lnk, No Action By User, 1328, 645365, , , , , ABB4845D2155D28FEF32945F9F1CFC9B, 8A9219C7E39DC47C348AC635112A8350B239385A0436BA8FB75F645DDC69C80C
    PUP.Optional.OpenCandy, C:\PROGRAM FILES (X86)\UTORRENT\UTORRENT.EXE, No Action By User, 1328, 645365, 1.0.41863, E246B8C9C28268B68F5E2CBB, dds, 01294868, AB6BC52B9BD6EF0106847CDE0566A9A3, 829876EFB609475CE4F59110C66EA49C7A9A7D437F16AC7048E65F649B4D5E64

    Physical Sector: 0
    (No malicious items detected)

    WMI: 0
    (No malicious items detected)


    (end)


    BSOD New Computer Fresh Win 10 Install-malware-scan.jpg
      My Computer


  6. Posts : 495
    Windows 10
       #36

    "Malware Log, just found my utorrent stuff, I don't really want to get rid of it but I can if you think it will help"
    Just noticed that, yes please, you won't lose anyhthing, other than those nasties.

    Next step.

    Run ESET Online Scanner, Copy and Paste the contents of the log in your reply please. This scan may take a very long while, so please be patient. Maybe start it before going to work or bed.
    Make sure these options are checked/ticked in Advanced settings.
    Remove found threats, Scan archives, Scan for potentially unsafe applications, Enable Anti-Stealth technology.
    Free Virus Scan | Online Virus Scan from ESET | ESET
    How do I use the ESET Online Scanner?
    [KB2921] Install and run ESET Online Scanner version 3
    How can I view the log file from ESET Online Scanner?
    [KB405] ESET Online Scanner version 3 FAQ
    [KB3233] Scan your computer and export scan logs in ESET Windows home products
    15. The ESET Online Scanner saves a log file after it completes a scan. This log file can be reviewed or sent to ESET for further analysis. To save the log file, click Save scan log and select the save location. You can also click View scan details to see the information. To view the log after ESET Online Scanner has been closed, Show hidden files and folders must be enabled in File Explorer. New logs are appended to the existing log files when multiple scans are run. The path to the log file is the following: C:\Users\username\AppData\Local\Temp\log.txt
    Can I select the destination of the scan?
    Yes, the new version of ESET Online Scanner provides an option to select the destination of the scan (scan targets). This option can be found under Advanced settings.
    Configure ESET this way & disable your AV.
    https://i.imgur.com/wZF1Ppi.gif
    How to Temporarily Disable your Anti-virus
    In Windows 10, go to Settings > Update & Security > Virus & threat protection settings, and turn off the “Real-time protection” option. Windows Defender is now called Microsoft Defender Antivirus.
    [Solution] How to Disable Windows Defender Antivirus on Win 10
    How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides
      My Computer


  7. Posts : 33
    Win 10
    Thread Starter
       #37

    All done.

    No place to select options on the online scan (that I could see, only proxy settings) the FAQ said it had all those options on so I assume its all on by default. Log as follows, anti-virus off.

    18:05:25 CmlLineScanner cannot load dll:C:\Users\Steven\AppData\Local\ESET\ESETOnlineScanner\esets_apiW The specified module could not be found.

    18:05:27 # product=EOS
    # version=8
    # ESETOnlineScanner.exe=10.20.7.0
    # country="Australia"
    # lang=1033
    18:06:54 Updating
    18:06:54 Update Init
    18:06:56 Update Download
    18:11:55 esets_scanner_reload returned 0
    18:11:55 g_uiModuleBuild: 49845
    18:11:55 Update Finalize
    18:11:55 Call m_esets_charon_send
    18:11:55 Call m_esets_charon_destroy
    18:11:55 Updated modules version: 49845
    18:12:04 Scanner engine: 49845
    18:57:46 Call m_esets_charon_send
    18:57:46 Call m_esets_charon_destroy
    18:57:56 # product=EOS
    # version=8
    # ESETOnlineScanner.exe=10.20.7.0
    # country="Australia"
    # lang=1033
    19:11:49 # product=EOS
    # version=8
    # ESETOnlineScanner.exe=10.20.7.0
    # country="Australia"
    # lang=1033
    19:12:43 Updating
    19:12:43 Update Init
    19:12:52 Update Download
    19:13:11 esets_scanner_reload returned 0
    19:13:11 g_uiModuleBuild: 49847
    19:13:11 Update Finalize
    19:13:11 Call m_esets_charon_send
    19:13:11 Call m_esets_charon_destroy
    19:13:12 Updated modules version: 49847
    19:13:21 Scanner engine: 49847
    19:39:18 Call m_esets_charon_send
    19:39:18 Call m_esets_charon_destroy
      My Computer


  8. Posts : 495
    Windows 10
       #38

    Eset seems incomplete, never mind, as long as it did it's job.

    Here is the MS link from your addition logs, use to see what Microsoft Defender says now.
    https://www.microsoft.com/en-us/wdsi...2&enterprise=0
      My Computer


  9. Posts : 33
    Win 10
    Thread Starter
       #39

    BSOD New Computer Fresh Win 10 Install-windows-scan.jpg
      My Computer


  10. Posts : 495
    Windows 10
       #40

    Done enough for now, testing time.
      My Computer


 
Page 4 of 7 FirstFirst ... 23456 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 17:53.
Find Us




Windows 10 Forums