Various Bsod when using Adobe Premiere

Hey everybody !

So I'm pretty new in this website, but after spending 10+ hours yesterday on this problem, I thought I might ask for your help !

As the Title is stating, I recieved alot of Bsod recently, only when using the Adobe Premiere program. The error logs varies from PAGE_FAULT_IN_NONPAGED_AREA to PFN_LIST_CORRUPT or MEMORY_MANAGEMENT.

I've already tried to reset audio and video drivers, and installing older versions to make sure it wasn't the problem. I ran a /chkdsk on all the disks of the computer, Uninstalled and reinstalled everything. I'm pretty sure there's a faulty driver somewhere, or the CPU is overheating, but I can't find the solution of my problem.

I added in this thread the logs of the crashes, using this site's tool, hoping it'll give you some information !

I also have the logs of the program WhoCrashed. I'll copy here the results for the 3 previous crashes:




On Wed 2021-06-09 10:59:32 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: win32kbase.sys (win32kbase!GetKeyboardLayout+0x7F)
Bugcheck code: 0x50 (0xFFFF9E0E9A16C980, 0x0, 0xFFFFF80318EE1B60, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\win32kbase.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote Win32 multi-utilisateurs
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 2021-06-09 01:46:10 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\060921-6796-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F6C20)
Bugcheck code: 0x4E (0x7, 0x255FF0, 0x1, 0x0)
Error: PFN_LIST_CORRUPT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the page frame number (PFN) list is corrupted.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 2021-06-09 01:26:55 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\060921-7171-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F6C20)
Bugcheck code: 0x50 (0xFFFF84284400B310, 0x2, 0xFFFFF802293FEB9B, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




I hope you guys will find something ! Please let me know if you need anything.
Thanks alot !

Thanks alot Rich !

I'll get to that as soon as I get home and keep you in touch of the results !

Thanks for your help :)

Hey !

Quick update, 3 passes done on 8 so far, and no error messages ! It takes longer than expected, but I'll keep you posted as soon as I get results !

Hey guys,

So the MemTest is finished, it did 10 passes without finding any error messages. I guess it might mean my RAM's alright ! What do you think ? My guess is that maybe the CPU's overheating, since the BSOD occurs only when I'm working Adobe Premiere, on largers projects ! But I have no clue what to do next !




Thanks for your help !

Are you using hard drive? Maybe your hard drive is defective, go to link: SeaTools (Windows) |
Seagate
After Installation, click on SeaTools for Windows on desktop screen, then click on yes if UAC prompts, then click on I Accept, then tick your hard drive, then click on Basic Tests, then click on Short Drive Self Test

Thanks @f23948 ! Although I tried editing on other computers and everything went fine. My idea is that the exertnal drive would not be a problem in this case.

My next try will be simply to install an earliest version of Premiere, since it's only crashing when I use it. But I suspect this isn't a problem with the software itself... I'll keep you informed on both the hard drive and software tests !

Pilpoilplante said:

Thanks @f23948 ! Although I tried editing on other computers and everything went fine. My idea is that the exertnal drive would not be a problem in this case.

My next try will be simply to install an earliest version of Premiere, since it's only crashing when I use it. But I suspect this isn't a problem with the software itself... I'll keep you informed on both the hard drive and software tests !

Have you run SeaTools yet?