Win10 BSOD driver power state failure

Hello
I write you because in the last times my pc is getting BSOD: Driver power state failure
It happends randomly, and i have latency issues

The Windows version is: 2004 (buildOS 19041.985)

DESKTOP-DOII5OK-(2021-05-22_18-14-03).zip

Hi Jigen ,


1) Find replacement software / drivers > uninstall or uninstall and reinstall:
dpclat_driver.sys
Focusriteusb.sys

2) Uninstall: Driver Booster 8

3) Upgrade the BIOS: BIOS Version/Date AMI A0.13, 29/09/2016 > A0.14

https://support.hp.com/us-en/drivers...-2?sku=Y0Z83EA

Code:

FocusriteUSB.sys Tue Jan  9 06:47:56 2018 (5A54D61C)

Code:

dpclat_driver.sys Mon Jan 12 04:06:38 2015 (54B3B8CE)

Hi zbook, thanks for the help

1) I uninstalled Focusriteusb, if i reinstall it should i use the newer drivers or the older?
dpclatency was only on the desktop, so i deleted

2) Uninstalled

3) Upgraded

At the start the pc is slow, and all the icons puts some time to charge (they are all white)
I had also a freeze, i was unable to make anything so i restarted the pc with the power button

Hi zbook

1) Batch file

Code:

###########################################################
# The following commands will be run in sequence.         #
# The first 5 will take quite a while to run, be patient. #
###########################################################

sfc /scannow
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth
sfc /scannow

chkdsk /scan

wmic recoveros get autoreboot
wmic recoveros set autoreboot = false
wmic recoveros get autoreboot
wmic recoveros get DebugInfoType
wmic recoveros set DebugInfoType = 7
wmic recoveros get DebugInfoType

wmic pagefile list /format:list
wmic Computersystem where name="DESKTOP-DOII5OK" get AutomaticManagedPagefile
wmic Computersystem where name="DESKTOP-DOII5OK" set AutomaticManagedPagefile=True
wmic Computersystem where name="DESKTOP-DOII5OK" get AutomaticManagedPagefile

bcdedit /enum {badmemory}


C:\WINDOWS\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19041.985

[==========================100.0%==========================] No component store corruption detected.
The operation completed successfully.

C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19041.985

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>chkdsk /scan
The type of the file system is NTFS.
Volume label is Windows.

Stage 1: Examining basic file system structure ...
  1273856 file records processed.
File verification completed.
 Phase duration (File record verification): 1.06 minutes.
  19384 large file records processed.
 Phase duration (Orphan file record recovery): 0.00 milliseconds.
  0 bad file records processed.
 Phase duration (Bad file record checking): 0.91 milliseconds.

Stage 2: Examining file name linkage ...
  67676 reparse records processed.
  1638178 index entries processed.
Index verification completed.
 Phase duration (Index verification): 8.33 minutes.
  0 unindexed files scanned.
 Phase duration (Orphan reconnection): 21.20 seconds.
  0 unindexed files recovered to lost and found.
 Phase duration (Orphan recovery to lost and found): 56.74 milliseconds.
  67676 reparse records processed.
 Phase duration (Reparse point and Object ID verification): 351.04 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
 Phase duration (Security descriptor verification): 3.95 seconds.
  182162 data files processed.
 Phase duration (Data attribute verification): 0.78 milliseconds.
CHKDSK is verifying Usn Journal...
  40218400 USN bytes processed.
Usn Journal verification completed.
 Phase duration (USN journal verification): 2.18 seconds.

Windows has scanned the file system and found no problems.
No further action is required.

 960259071 KB total disk space.
 593771636 KB in 907283 files.
    568600 KB in 182163 indexes.
         0 KB in bad sectors.
   1468151 KB in use by the system.
     65536 KB occupied by the log file.
 364450684 KB available on disk.

      4096 bytes in each allocation unit.
 240064767 total allocation units on disk.
  91112671 allocation units available on disk.
Total duration: 9.87 minutes (592345 ms).

C:\WINDOWS\system32>wmic recoveros get autoreboot
AutoReboot
FALSE


C:\WINDOWS\system32>wmic recoveros set autoreboot = false
Updating property(s) of '\\DESKTOP-DOII5OK\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'
Property(s) update successful.

C:\WINDOWS\system32>wmic recoveros get autoreboot
AutoReboot
FALSE


C:\WINDOWS\system32>wmic recoveros get DebugInfoType
DebugInfoType
7


C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7
Updating property(s) of '\\DESKTOP-DOII5OK\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'
Property(s) update successful.

C:\WINDOWS\system32>wmic recoveros get DebugInfoType
DebugInfoType
7


C:\WINDOWS\system32>wmic pagefile list /format:list


AllocatedBaseSize=1152
CurrentUsage=40
Description=C:\pagefile.sys
InstallDate=20190625202210.873301+120
Name=C:\pagefile.sys
PeakUsage=44
Status=
TempPageFile=FALSE




C:\WINDOWS\system32>wmic Computersystem where name="DESKTOP-DOII5OK" get AutomaticManagedPagefile
AutomaticManagedPagefile
TRUE


C:\WINDOWS\system32>wmic Computersystem where name="DESKTOP-DOII5OK" set AutomaticManagedPagefile=True
Updating property(s) of '\\DESKTOP-DOII5OK\ROOT\CIMV2:Win32_ComputerSystem.Name="DESKTOP-DOII5OK"'
Property(s) update successful.

C:\WINDOWS\system32>wmic Computersystem where name="DESKTOP-DOII5OK" get AutomaticManagedPagefile
AutomaticManagedPagefile
TRUE


C:\WINDOWS\system32>bcdedit /enum {badmemory}

RAM Defects
-----------
identifier              {badmemory}

C:\WINDOWS\system32>Echo off
   ###################################################################################
   #    How to capture batch file data and post in your thread in the BSOD forum     #
   #                                                                                 #
   #      Batch files and instructions for use in BSOD debugging[Part Two-Four]      #
   #                                                                                 #
   #        Press [V] to visit the above web page for detailed instructions.         #
   #        Press [C] to close this window.                                          #
   ###################################################################################

I ran Tuneup.bat 3 times cause the pc freezed during the processes

2) Done (I did only the part one of the guide)

3) Ok zbook

4) I think was related to Thesycon's Dpc Latency Checker
When i downloaded, to use it i didn't have to install it, i only double clicked on the icon


I have a question about the diagnostics, do i have to run it overnight or i can run it right now?

The end user cannot use the computer while the HP UEFI hardware diagnostics are running so it is run overnight.

If the HP UEFI hardware diagnostics pass then you can also download and install HP diagnostics Windows version 1.6.8.


https://www8.hp.com/us/en/campaigns/.../pc-diags.html

Hi zbook
I have done all the tests with HP UEFI Hardware diagnostics version 8.1.0.0
The only one that failed is about Usb

Here the link to my google drive with the images:allegati - Google Drive

I haven't run yet the HP diagnostics Windows version 1.6.8.

The PC freezing happens more often

Thanks for your help

Getting support using the HP PC Hardware Diagnostics Failure ID code
If a test fails, you can use the supplied QR code to contact HP with information about the issue.

https://www.support.hp.com/lt-en/doc...458-2733239-16


https://h30434.www3.hp.com/



Create a new restore point:
Create System Restore Point in Windows 10


Please post a new V2:
BSOD - Posting Instructions




Read these links on Windows Driver Verifier (WDV):


Enable and Disable Driver Verifier in Windows 10

https://answers.microsoft.com/en-us/...3-c48669e4c983


Do NOT use the tool until it is communicated in the thread.

Please post a share link for:

Code:

LastWriteTime       Size (MB) FullName                                                                    
-------------       --------- --------                                                                    
25/05/2021 09:44:29       0.5 C:\WINDOWS\LiveKernelReports\PoW32kWatchdog\PoW32kWatchdog-20210525-0943.dmp

Make free backup images > save to another disk drive or the cloud

Macrium Software | It's our Business to protect your data
Backup and Restore with Macrium Reflect




Read these links on Windows driver verifier:

Learn how to use the Windows Recovery Environment (RE) commands: reset and bootmode to turn off the tool


Enable and Disable Driver Verifier in Windows 10
https://answers.microsoft.com/en-us/...3-c48669e4c983

Windows driver verifier is designed to stress test drivers.

If there are misbehaving drivers the computer will crash.

If dump files are created they can be debugged.

Misbehaving drivers are then uninstalled or uninstalled and reinstalled.

The tool is run for approximately 48 hours and then an additional 36 hours after the last BSOD.

If there are no further BSOD this concludes the use of the tool.

After each BSOD you must turn off the tool in order to return to the desktop.

Learn the Windows RE commands reset and bootmode.

These are run in safe mode or safe mode with command prompt.

In case these fail the next option is system restore.

If system restore fails you can restore a backup image or use registry commands.

Start the tool with the 3 customized test settings in the Ten Forums link.

Increase the simultaneous customized test settings by 3 - 5 / hour up to the 19 customized test settings in the Microsoft link.

There can be performance problems and / or slow boot while using the tool.

If necessary the customized test settings can be modified.

Summary:
a) make a new restore point
b) test all non-Microsoft drivers
c) test no Microsoft drivers
d) after each BSOD use the reset command to turn off the tool
e) if the reset command does not work then use the bootmode command
f) only if both reset and bootmode command fail to turn off the tool then use restore
g) start with the 3 customized test settings in the Ten Forums link
h) increase the customized test settings up to the 19 customized test settings in the Microsoft link
i) report any performance problems or very slow boot so that the customized settings can be modified