Win10 BSOD driver power state failure

hi zbook,
I hope you are fine

After the in place upgrade, the PC worked for nearly a week then started again to freeze
I have done the FurMark GPU Stress Test, and i'm doing the tests with OCCT
As soon as i finish all the tests i will post the results

Some question zbook:
1- Do i have to post the image of all OCCT tests? Cause after testing i don't get any log
2- How long i have to run LatencyMon ? 1h or more?

For OCCT please post images:
How to Enable or Disable Snipping Tool in Windows


Latencymon can run any duration ....run for 15 min to overnight.
See if playing audio during the test makes any impact.


Latencymon faq:
I clicked the Start button.
After some time, LatencyMon stopped analyzing by itself
LatencyMon will stop if it can not keep up with the amount of events it receives and cannot guarantee the accuracy of the results.
If you wish to continue when this happens, disable the option Stop Monitors when Event Buffers are lost in the options menu.



Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
Speccy - Free Download - Piriform: Speccy - System Information - Free
Download Speccy | Find your computer specs, free!
Download Speccy | Find your computer specs, free!
HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
HWMONITOR | Softwares | CPUID
SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
SpeedFan - Access temperature sensor in your computer


Run Prime95 - Stress Test Your CPU
Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
Prime95 - Stress Test Your CPU
a) Record the maximum temperature and post the maximum temperature into the thread
b) Record test duration and post the uninterrupted test duration into the thread
c) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
d) Use the Microsoft snipping tool to post images into the thread.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
Take Screenshot in Windows 10



Run Memtest86 version 9.0 (or newer version if available) for four passes.

Repeat the test so that eight passes are performed.


Testing can be performed overnight.

MemTest86 - Official Site of the x86 and ARM Memory Testing Tool

Use a camera or smart phone camera to take pictures and post images into the thread.
In case there are any problems uploading images use share links (one drive, drop box, or google drive)

Memtest86 has a feature to produce a text report.
Please post this in addition to the images.


Run HD Sentinel: (free or trial edition)
Hard Disk Sentinel - HDD health and temperature monitoring
Hard Disk Sentinel - HDD health and temperature monitoring
For each drive post images of these tabs into the thread:
Overview tab
Temperature
SMART
Disk performance


Run V2 after completing the above tests.

Hi zbook
Here are the tests

- FurMark Test GPU Stress Test: 1- Furmark Test - Google Drive

- OCCT Test: 2- OCCT Test - Google Drive

- LatencyMon Test: 3- LatencyMon test - Google Drive

- Prime95 Stress Test: 4- Prime 95 - Google Drive

- Memtest86: 5- Memtest89 - Google Drive

- Hard Disk Sentinel Test: 6- Hard Disk Sentinel - Google Drive


During the tests with OCCT i noticed that the max temperature of CPU package (TSI) was 105.75 °C
Also LatencyMon found some problems about buffer underruns



V2 log:

Please post a share link for: C:\WINDOWS\LiveKernelReports\PoW32kWatchdog\PoW32kWatchdog-20210701-0109.dmp

Code:

LastWriteTime       Size (MB) FullName                                                                    
-------------       --------- --------                                                                    

01/07/2021 01:09:40      0.47 C:\WINDOWS\LiveKernelReports\PoW32kWatchdog\PoW32kWatchdog-20210701-0109.dmp

For Furmark:
a) Record the maximum temperature and post the maximum temperature into the thread.
b) Record the test duration and post the uninterrupted test duration into the thread.
c) Aim for testing 1 hour.


Uninstall:
Name USB Audio Device
Manufacturer (Generic USB Audio)
Status Error
PNP Device ID USB\VID_1235&PID_800A&MI_03\7&2C680738&1&0003
Driver C:\WINDOWS\SYSTEM32\DRIVERS\USBAUDIO.SYS (10.0.19041.964, 205.50 KB (210,432 bytes), 20/06/2021 22:49)



Replace the current audio driver with an older driver:
https://support.hp.com/us-en/drivers...-2?sku=Y0Z83EA

6.0.1.7743 Rev.A

Code:

Driver	C:\WINDOWS\SYSTEM32\DRIVERS\RTKVHD64.SYS (6.0.8899.1, 6.94 MB (7,281,960 bytes), 18/03/2021 14:56)

Run Latencymon > post results

Please open a new thread to troubleshoot latency and freezing in one of these forum rooms:
https://www.tenforums.com/drivers-hardware/
https://www.tenforums.com/general-support/
https://www.tenforums.com/performance-maintenance/

Consider a clean install Windows for testing purposes followed by a Macrium restoration.

This was the information that was displayed for USB Audio Device in post #44

Focusrite Audio Engineering Ltd
Focusrite-Novation
Scarlett 2i4

Hi zbook

This was the information that was displayed for USB Audio Device in post #44

Focusrite Audio Engineering Ltd
Focusrite-Novation
Scarlett 2i4

Do i have to mark the thread as solved? (the BSOD is gone)
Thank you for all your hard work on this

Please mark the thread solved.

There are other TF members that may have additional troubleshooting steps for latencymon findings and freezing.

You're welcome
(sorry that I was not able to fix all of the problems)