Win10 BSOD driver power state failure

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  1. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #31

    Please restart WDV.

    Open administrative command prompt (ACP) and type or copy and paste:

    verifier /querysettings

    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
      My Computer


  2. Posts : 62
    Windows 10 Home
    Thread Starter
       #32

    Zbook i had another BSOD after the reboot to start the tool
    The BSOD was the same as before : driver verifier detected violation, the element causing the issue was: "bcmwlhigh664.sys"

    As before, i used the command prompt in Windows RE to stop the WDV, with the commands:

    - verifier /reset
    - verifier /bootmode resetonbootfail


    But nothing worked
    if i wrote verifier /reset, the message i got was: "no settings modified"
    if i wrote verifier /bootmode resetonbootfail, the message i got was: "reboot the system to apply" but anyway the BSOD happend again

    I also wrote verifier /querysettings and the result was that all tests were unflagged, and the drivers tested were none
    I restored the PC with a restore point done before the execution of the tool

    Here two image of command prompt in Windows RE, during the reset of WDV
    CMD - Google Drive

    Edit: the pc freezes
    Last edited by Jigen; 16 Jun 2021 at 13:10.
      My Computer


  3. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #33

    In the WDV customized test settings:

    1) select 5 -6 custom tests
    2) test all non-Microsoft drivers except bcmwlhigh664.sys
    3) if there is no immediate BSOD then run the query
    4) add 4 -6 custom tests
    5) run query
    6) add 4 - 6 and remove the tests that had the longest testing
    7) try to run no more than 10 tests simultaneously
    8) use all customized tests except 0x00000004 Randomized low resources simulation
    9) try to run each test for at least 5 - 6 hours
      My Computer


  4. Posts : 62
    Windows 10 Home
    Thread Starter
       #34

    Hi zbook

    I ran all the tests except the Randomized low resources simulation
    I tested all driver except bcmwlhigh664.sys and i haven't had a BSOD

    I ran the query after every change of tests ( I copied the cmd query every time i added tests )
    Can i disable the tool?

    I noticed that bcmwlhigh664.sys is a driver for my USB wireless adapter, and i don't use it so if you want i can uninstall it

    Another thing is that the PC begun freeze again after the restore with the last restore point, and after the repair it seemed to be working
      My Computer


  5. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #35

    See if you can uninstall the problematic driver without Windows reinstalling it after a reboot.

    If it remains uninstalled > restart WDV with all customized tests (except 0x00000004 Randomized low resources simulation) and test all non-Microsoft drivers > this is a confirmation test

    Post querysetting results.

    If it reinstalls > restart WDV with all customized tests (except 0x00000004 Randomized low resources simulation) and test only the problematic driver > this is a confirmation test
      My Computer


  6. Posts : 62
    Windows 10 Home
    Thread Starter
       #36

    I uninstalled the device that was using bcmwlhigh664.sys, and it remained unistalled
    Now the device when is connect it tells me that it haven't the drivers to work

    I'm not having BSOD, and the tool is running

    Here's the querysetting results:

    Code:
    Microsoft Windows [Version 10.0.19043.1052]
    (c) Microsoft Corporation. All rights reserved.
    
    C:\WINDOWS\system32>verifier /querysettings
    
    Verifier Flags: 0x03bfefbb
    
      Standard Flags:
    
        [X] 0x00000001 Special pool.
        [X] 0x00000002 Force IRQL checking.
        [X] 0x00000008 Pool tracking.
        [X] 0x00000010 I/O verification.
        [X] 0x00000020 Deadlock detection.
        [X] 0x00000080 DMA checking.
        [X] 0x00000100 Security checks.
        [X] 0x00000800 Miscellaneous checks.
        [X] 0x00020000 DDI compliance checking.
    
      Additional Flags:
    
        [ ] 0x00000004 Randomized low resources simulation.
        [X] 0x00000200 Force pending I/O requests.
        [X] 0x00000400 IRP logging.
        [X] 0x00002000 Invariant MDL checking for stack.
        [X] 0x00004000 Invariant MDL checking for driver.
        [X] 0x00008000 Power framework delay fuzzing.
        [X] 0x00010000 Port/miniport interface checking.
        [X] 0x00040000 Systematic low resources simulation.
        [X] 0x00080000 DDI compliance checking (additional).
        [X] 0x00200000 NDIS/WIFI verification.
        [X] 0x00800000 Kernel synchronization delay fuzzing.
        [X] 0x01000000 VM switch verification.
        [X] 0x02000000 Code integrity checks.
    
      Internal Flags:
    
        [X] 0x00100000 Extended Verifier flags (internal).
    
        [X] Indicates flag is enabled.
    
      Boot Mode:
    
        Persistent
    
      Rules:
    
        All rules are using default settings
    
      Extensions:
    
        wdm: rules.all
        ndis: rules.default
    
      Verified Drivers:
    
        amdkmpfd.sys
        amd_sata.sys
        amd_xata.sys
        scmndisp.sys
        cimfs.sys
        amdxe.sys
        amdfendr.sys
        amdsafd.sys
        amdkmdag.sys
        rt640x64.sys
        rtwlane02.sys
        atihdwt6.sys
        rtkvhd64.sys
        rtsuer.sys
        dump_diskdump.sys
        dump_amd_sata.sys
        dump_dumpfve.sys
        speedfan.sys
        ndis.sys
        netadaptercx.sys
        mbbcx.sys
        wificx.sys
        wdiwifi.sys
    
    C:\WINDOWS\system32>
      My Computer


  7. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #37

    Nice.

    Run for > 6 hrs > if no unexpected shutdowns or restarts / BSOD > turn off the tool > monitor for 24 hrs > if no unexpected shutdowns or restarts that will complete the troubleshooting.

    During the following week monitor using:
    Reliability Monitor is the Best Windows Troubleshooting Tool You Aren’t Using
      My Computer


  8. Posts : 62
    Windows 10 Home
    Thread Starter
       #38

    Hi zbook

    I ran the tool, and i haven't had a BSOD, but the PC keeps freezing
    Only yesterday it freezed 3 times (also during the WDV tests) and this morning 2 times

    I'm going to turn off the tool and monitor the PC

    Can i try to do another in place upgrade repair with the iso that was downloaded?
    Cause after that the PC was working better
      My Computer


  9. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #39

    Sure, perform another in place upgrade.

    If there is freezing after the upgrade repair then stress test hardware using these software:



    Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    a) Record the maximum temperature and post the maximum temperature into the thread.
    b) Record the test duration and post the uninterrupted test duration into the thread.
    c) Aim for testing 1 hour.
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10


    Run OCCT all tabs
    OCBASE/OCCT : Free, all-in-one stability test, stress test and monitoring tool for your PC


    And run:
    Resplendence Software - LatencyMon: suitability checker for real-time audio and other tasks
      My Computer


  10. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #40

    Install updates as needed.
      My Computer


 

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