WHEA_UNCORRECTABLE_ERROR crashes constantly on an intel NUC

hi there,

i have a NUC BOXNUC8i3BEH1 that either freezes or crashes ALL all the time with this error WHEA_UNCORRECTABLE_ERROR after couple of seconds

i went and upgrade the nuc bios to the latest one , did not help .

i tried to restore the pc perhaps it was a bad update wrong, instead it f**cked up the pc and i could not boot it up.
so i formated the nuc and installed a brand new installed of windows 10 20H2 windows.
after reading abit online , i understand it could come from couple of thing.
overheating , ram , hdd..

i full opened it , replaced the thermal past to a new one (it was dry)
it didnt seems to work .
there is a fan spin .

some time (not all the time) the nuc showed a post boot error (3 flashes each second. with 2.5 sec wait ) this is a RAM error , i tried to run memtest86 but it freezes .
i went buy a new 8gb sodimm ram , same post error came , i switch the ram socket and it boot .

however i am still receiving this error . and it still crashes and freezes .

i cleared cmos (bios with the battery) , tried to reset the bios to default settings , same crashes and freezes

i tried to see the ssd health with crystal info (this is a WDC blue m.2 sata 500gb , wds500G2b0b) , before it crashes it showed it had 99% health , only 8.3tb of write and 4.7tb of reads , 1930 power on counts , 4284 hours of being on.
temp was 54C.

i am totaly confused from where this error keeps coming .

help would be nice.

thanks alot in advanced !

i've attached both

DM Log collector and V2 Log collector

- - - Updated - - -

I was able to change the system language before it crashed , i reupload the 2 logs when English was on

- - - Updated - - -

a lil update, i've been going through the forum and look into old posts with the same type of error ,

in one of which @philc43 recommended to switch a ram because of higher MHz BSOD --> WHEA_UNCORRECTABLE_ERROR stuck at 0%)

the nuc that i had Intel(R) NUC Kit NUC8i3BEH Product Specifications seems to support 2400 while i had 2666MHz and it ran perfectly for over 2 years and this is what i (perhaps by mistake) purchased again .

i'd like to know for sure if this cause the problem before i am going back to the shop and spend more money .

(note that it seems that one ram socket does not work this is where the post error comes in, both rams (perhaps the faulty one) and the new on on this socket make the nuc ram post error while the other slot does not.)

Update BIOS - Pobieranie Aktualizacja systemu BIOS [BECFL357]
Check in Windows Update if there any updates of system
Install chipset drivers - Pliki do pobrania dla Zestaw Intel(R) NUC NUC8i3BEH

MrPepka said:

Update BIOS - Pobieranie Aktualizacja systemu BIOS [BECFL357]
Check in Windows Update if there any updates of system
Install chipset drivers - Pliki do pobrania dla Zestaw Intel(R) NUC NUC8i3BEH

hey thanks,

note that i already updated to the latest bios version (as mention above)

i will try to update this guy Download Intel(R) Chipset Device Software for NUC8i7BE, NUC8i5BE, NUC8i3BE

could you please elaborate on what you saw in the logs.

thanks :)

Paul Black said:

Hello @does12,

Have you seen this? => WHEA Uncorrectable Error: What It Is and How to Fix It

I hope this helps.

yes i have :)

this is why i came here as a last resort .

btw @MrPepka i have re-updated the bios (aparently what i have downloaded was not the latest. now it is)
updated the chipset drivers from intel , and other drivers aswell.

and it still crashes .

i can not use the windows update as it freezes / crashes after couple of seconds/1min of using it .
not enough to update the windows itself .

i was hoping to know what the logs and minidump are saying

Test CPU with Prime95, OCCT and Intel Processor Diagnostic tool - Prime95 - Stress Test Your CPU OCCT With Four Options - How We Stress Test CPUs How to check CPU with Intel Processor Diagnostic Tool

Then replace the heat sink and change the cooling paste

MrPepka said:

Then replace the heat sink and change the cooling paste

the heat sink do its job tho, it it is piping hot , it does transfer the heat from the cpu if it wouldn't the heat sink woudnt be hot
the fan itself spin at full speed aswell so any heat thats comes do get pushed out .
i doubt it is the heat sink .

do you mind telling me what the minidumps are saying and the logs ?

by the way
the thermal paste is a brand new from the store .

The logs displayed:

Code:

SL_GEN_STATE_INVALID_LICENSE

https://www.tenforums.com/misc.php?do=showrules


Please make sure the license is properly activated:

Use Activation Troubleshooter in Windows 10
https://support.microsoft.com/en-us/...troubleshooter
https://support.microsoft.com/en-us/...-phone-numbers
https://support.microsoft.com/en-us/...ws-10-activate
https://support.microsoft.com/en-in/...ws-10-activate