Still receiving BSOD

lovs2build · 08 May 2021

When I play Ark survival I get BSOD and system freezing with no BSOD. In my event logs I see error volmgr events with ID's of 45 and 46 each time I boot or reboot my system. I have tried to resolve it rebooted with event error each time I reboot. I do not have any thing attached besides keyboard and mouse. I have looked everywhere with help on these event id's changing page file size etc I have updated bios, updates besides KB5001330 as I read it causes problems, I have fresh installed win10, did reset keeping files and apps. I don't know whats going on.

Macboatmaster · 09 May 2021

Your system has many third party apps that are NOT suitable
One of them is
Full Throttle Override Jan Ringoš
Full Throttle Override - Jan Ringoš
and your CPU is running 4200 which is MAX BOOST
AMD Ryzen™ 5 3600
Specifications
# of CPU Cores
6
# of Threads
12
Base Clock
3.6GHz
Max Boost Clock
Up to 4.2GHz
MAY BE the cause of the problem and a good starting point return to base clock

There are a number of other items
Examining your logs in detail is not a quick job

I am more than willing to help, but only if you are prepared to uninstall what I list - even if you only do so for testing purposes.

You cannot hope to run Windows 10 without problems when you have such an assortment of 3rd party system management apps running.

Windows 10 manages itself very well. I do not suggest there are never any faults but your logs tend to suggest the problem
is - it would appear, one of a general nature

Another example
Wise Care 365 - Stabilize, Secure and Speed Up Slow Windows PC/Laptop with One Click!

and your problems according to the logs are NOT restricted to

When I play Ark survival I get BSOD

and the system is not set up to record your crash dumps - so there are none.

Macboatmaster · 09 May 2021

Additionally to the above you have flashed BIOS to
7B89v2D3(Beta version)
MSI Global - The Leading Brand in High-end Gaming & Professional Creation

You should NOT flash to Beta BIOS unless it is issued to cover a particular of your system such as for instance to cover a latest CPU release that is required for your system.

BETA means
A beta BIOS is an update that may improve a motherboard's performance or resolve a severe problem but has not yet undergone thorough testing. These downloads are intended only for advanced computer users.
OR as I said when it is a definite requirement

Macboatmaster · 09 May 2021

A very good point has been raised by another member
The PSU in your spec is
PSU: Genric 750 watt
If that is meant to represent something such as this but the 750 watt
https://www.cclonline.com/product/29...-Unit/PSU1738/

then running such a PSU on that system is like putting cheapo oil in a performance engine.
Such a PSU cannot possibly have reliable quality components and its OVER voltage protection which if it fails is DANGEROUS to the system - can only be the most basic and cheap of which protection.

In addition its ability to maintain as stable voltage under demand MUST be most questionable.

I MISSED that aspect of your specs and whether OR NOT it is the cause of the problem if you are using such a cheapo PSU my most strong recommendation is to replace it with a quality product as demanded by the rest of the system specs.

lovs2build · 09 May 2021

WOW that's a lot of info.
My mother board has a setting called game boost that is set and only OC I use, I did not know that it running 4200 was bad and will revert it back to standard.

The program Full Throttle Override all it does is set my system to high performance when programs you choose are set. Like games and my dvd burning software and my backup/imaging program as I do not want system going to sleep while this 2 programs are running, after I close these programs it sets power config back to balance, but I will remove it for testing.

Next the BIOS as my thread is stated "still" receiving BSOD, I made another thread and another poster told me to update my bios and gave link, Kernel Data Inpage Error that is why. I will downgrade my bios.

Your other point on system not setup for memory dumps. I have included a screen shot of my settings.

Also the whole point of my thread which I thought was causing the BSOD and no memory dumps was the volmgr erros of 45 and 46, which I resolved. It seems my system had placed my paging file on my F: drive, after I unchecked the automatically manage paging file for all drives I was able to remove the paging on F: and set it to c: and then checked system managed file check box. leaving the automatically manage paging file for all drives check box unchecked, then rebooted system several times and error is now gone.

The PSU I was told could be cause, and was suggested to test it thoroughly, which I did by taking out and having someone hook to meter and they said it was fine. They also said to use OCCT with voltage setting and run for 30 mins. I ran for over 30 mins with my cpu reaching temps of 90c-110c after which I stopped the test and never once got a BSOD or freeze. HOWEVER I have ordered a CORSAIR CV650 650WATTS 80 PLUS BRONZE CERTIFIED PSU.

My system only freezes and has BSOD while playing Ark Survival, I have played other high demand game I run with no problems, Call of Duty: Warzone, Resident Evil Village.

I did more research on this problem and found this thread, https://answers.microsoft.com/en-us/...c-c957783d77ec and RTX 2080 BSOD in Ark - Page 24 - General Discussion - ARK - Official Community Forums so it seems to be a problem with drivers and Win10. I have downgraded my drivers to 397.xx and was playing last night for 2-3 hours and no bsod or freezing, where before after 5-10 mins system would crash.

With all that said I do thank you for your time with some of these things and I will take your advise on the BIOS and PSU. The program Wise Care 365 is only cleaning software and is designed for win10, i don't see how that can cause BSOD or freezing I do not allow it to run in background and have restricted it from auto starting, but I will remove for testing. Full Throttle Override do you recommend something else that will set my system to high performance when running my programs that I don't want system going to sleep, besides going into power options and setting to high performance as many time I would forget and half way through imaging my system would sleep and have to start over?

I will await your replies while I downgrade by bios and make other bios setting changes due to OC.

Macboatmaster · 10 May 2021

Cheers
Sorry I missed the page file - yes as you say indeed it was on F
Page File F:\pagefile.sys

The program Wise Care as you will see here deletes dumps and error reports
The User Guide of Wise Care 365 --- How to speed up your Slow PC
Look at the image showing those as deleted

Whatever it is that is doing so you will see that your logs have no dumps and no error reports
No LiveDumps found in C:\WINDOWS\LiveKernelReports.
C:\WINDOWS\MEMORY.DMP was not found
C:\WINDOWS\Minidump does not exist
LOVS-(2021-05-09_09-26-45).zip\Error Reports - the folder is empty

It is all of course about how much you want to spend or can afford to spend, but you do not want a CV650 if you can afford more
They are good PSU`s as indeed are all Corsair etc but the CV series is designed for
CORSAIR CV power supplies are ideal for powering your new home or office PC, with 80 PLUS Bronze efficiency guaranteed to continuously deliver full wattage to your system.
https://www.corsair.com/uk/en/Catego...tab-tech-specs
NOT for gaming and demanding high wattage at constant levels

It is not all Japanese capacitors and it is a sleeve bearing on the fan which means it is not really a bearing at all just the shaft running in a brass sleeve and has a
Warranty 3 Years

Compare that Bronze efficiency with Gold efficiency and the one designed for gaming rather than the basic home office use.
https://www.corsair.com/uk/en/Catego...tab-tech-specs
Rifle bearing - ten years warranty - all top quality industrial grade capacitors and gold efficiency

Of course as I said it is all about money and usage
The odd bit of gaming on the CV series will be no problem
Gaming as the main use with a more or less constant current demand on the PSU is NOT for the lesser graded Corsair PSU

lovs2build · 10 May 2021

Hello again. I downgraded my bios, set Full Throttle Override not to auto start, removed the game profile (OC) in my bios so it is pretty much set to default. The wise care deleting dump files, I knew about that already but system is not creating dump files and I only run the program maybe 1-2 times a week to clean.

After doing what you requested I tried again running Ark survival and played for an hour or so with another BSOD (whea noncollectable error) first time for that one. In event viewer another volmgr error 161 Dump file creation failed due to error during dump creation. I don't understand why it is not creating dumps. I even waited 10 mins before I reset to see if it was pulling error from page file as I read that you should wait, before resetting.

The PSU you recommend, I sent message to seller asking if he had one of them and he did and changed order for me, so I will have that one by end of the week. However I just don't see why or how a bad PSU would not allow memory dumps to be created. this is new win10 build, like 5 days and I did a reset using the win10 iso running setup and keeping my apps/files, day before I made this thread. I really like to figure out why it is not creating dump files.

jmatt · 10 May 2021

"I really like to figure out why it is not creating dump files"

Configure Windows 10 to Create Minidump on BSOD

Macboatmaster · 10 May 2021

However I just don't see why or how a bad PSU would not allow memory dumps to be created

The PSU is not preventing dump files
As I said earlier on post 4
when I mentioned - whether or not the cause of the problem - I referred not to the dump files but to the general aspects of the apparent system errors referred to in the logs.

change the dump settings to default - automatic memory dump
Configure Windows 10 to Create Minidump on BSOD

Macboatmaster · 10 May 2021

I recommend you do as my last post re dump settings
I then recommend you run
a system file check and a Deployment Imaging servicing cmd
as on this link
Run the sfc/ scannow three times if necessary
report the results please I do not need the logs
Then run the DISM restore health if necessary
If sfc passes with no faults
run
DISM scan health
Dism /Online /Cleanup-Image /ScanHealth
Use DISM to Repair Windows 10 Image

report the results please
Run SFC Command in Windows 10

option 3