ntoskrnl.exe and intelppm.sys causing BSOD


  1. Posts : 1
    Windows 10, 10.0, version 2009, build: 19042
       #1

    ntoskrnl.exe and intelppm.sys causing BSOD


    Hey,

    Ive been recently getting blue screens (BSOD) it happens unexpected my computer freezes then a BSOD... ive been trying to analyze whats causing it..

    Here are the minidumps: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    here is the blue screen information log from WhoCrashed.exe:

    On Wed 28-4-2021 15:11:07 your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\042821-9031-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5E40)
    Bugcheck code: 0xA (0xFFFFF8000010EA11, 0xFF, 0x0, 0xFFFFF8000A1FEA11)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System

    On Wed 28-4-2021 15:11:07 your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\MEMORY.DMP
    This was probably caused by the following module: ntkrnlmp.exe (nt!setjmpex+0x81D9)
    Bugcheck code: 0xA (0xFFFFF8000010EA11, 0xFF, 0x0, 0xFFFFF8000A1FEA11)
    Error: IRQL_NOT_LESS_OR_EQUAL

    On Tue 27-4-2021 06:47:57 your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\042721-8953-01.dmp
    This was probably caused by the following module: intelppm.sys (0xFFFFF803564E1180)
    Bugcheck code: 0xD3 (0xFFFFF803564E1180, 0xFF, 0xDF, 0xFFFFF80339DFEA11)
    Error: DRIVER_PORTION_MUST_BE_NONPAGED
    file path: C:\WINDOWS\system32\drivers\intelppm.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Processor Device Driver
    -------------------------------------------------------------------------
    What i have already done sofar:

    memorytest with memtest86 result: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    cpu test result: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    sfc /scannow with result: Windows Resource Protection did not find any integrity violations.

    dism /online /cleanup-image /restorehealth with the result: The restore operation completed successfully. The operation completed successfully.


    Driver Verifier: (wich did not really help whats causing the BSOD really)

    My system information:

    OS: Microsoft Windows 10 Professional (x64) Build 19042.964 (20H2)
    Memory: Corsair CMK32GX4M2B3200 32 GB DDR4 SDRAM Dual-Channel
    Motherboard: ASUS ROG STRIX Z390-F GAMING
    Chipset: Intel Z390 (Cannon Lake-H)
    CPU: Intel Core i7-9700K Coffee Lake-S Socket H4 (LGA1151)
    GPU: MSI RTX 2070 Gaming Z PCIe v3.0 x16 (8.0 GT/s) @ x16


    I hope someone can help me solving this BSOD mystery
      My Computer

  2.   My Computer


 

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