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ntoskrnl.exe and intelppm.sys causing BSOD
Hey,
Ive been recently getting blue screens (BSOD) it happens unexpected my computer freezes then a BSOD... ive been trying to analyze whats causing it..
Here are the minidumps: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
here is the blue screen information log from WhoCrashed.exe:
On Wed 28-4-2021 15:11:07 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\042821-9031-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5E40)
Bugcheck code: 0xA (0xFFFFF8000010EA11, 0xFF, 0x0, 0xFFFFF8000A1FEA11)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
On Wed 28-4-2021 15:11:07 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!setjmpex+0x81D9)
Bugcheck code: 0xA (0xFFFFF8000010EA11, 0xFF, 0x0, 0xFFFFF8000A1FEA11)
Error: IRQL_NOT_LESS_OR_EQUAL
On Tue 27-4-2021 06:47:57 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\042721-8953-01.dmp
This was probably caused by the following module: intelppm.sys (0xFFFFF803564E1180)
Bugcheck code: 0xD3 (0xFFFFF803564E1180, 0xFF, 0xDF, 0xFFFFF80339DFEA11)
Error: DRIVER_PORTION_MUST_BE_NONPAGED
file path: C:\WINDOWS\system32\drivers\intelppm.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Processor Device Driver
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What i have already done sofar:
memorytest with memtest86 result: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
cpu test result: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
sfc /scannow with result: Windows Resource Protection did not find any integrity violations.
dism /online /cleanup-image /restorehealth with the result: The restore operation completed successfully. The operation completed successfully.
Driver Verifier: (wich did not really help whats causing the BSOD really)
My system information:
OS: Microsoft Windows 10 Professional (x64) Build 19042.964 (20H2)
Memory: Corsair CMK32GX4M2B3200 32 GB DDR4 SDRAM Dual-Channel
Motherboard: ASUS ROG STRIX Z390-F GAMING
Chipset: Intel Z390 (Cannon Lake-H)
CPU: Intel Core i7-9700K Coffee Lake-S Socket H4 (LGA1151)
GPU: MSI RTX 2070 Gaming Z PCIe v3.0 x16 (8.0 GT/s) @ x16
I hope someone can help me solving this BSOD mystery
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