HP Pavilion Core i7 1165G BSOD  


  1. proccount
    Posts : 3
    Windows 10 Pro 21H1
       New #1

    HP Pavilion Core i7 1165G BSOD


    Hello

    I bought a new HP laptop few weeks ago, but I'm always getting the BSOD with Watchdog violation error.

    The BSOD appears mostly after opening Task Manager and click on Network column in the Performance tab.

    I tried almost everything to solve this problem but nothing worked.

    - I reinstalled all drivers from HP website, from Microsoft update, from 3rd parity software ... no success.

    - I clean reinstalled Nvidia driver with DDU and with clean install from the Nvidia installer ... also no success.

    - I disabled the discrete GPU from device manager, Update the BIOS, return to a previous version of BIOS and Nvidia driver .. and the problem keeps popup.

    - Also I clean install windows many times but the problem persists.

    - The maintenance company said that they didn't figure out the problem and they didn't have the BSOD during their tests !

    Some distinct symptom is the fan is a bit loud before the BSOD, and after recovering from it, and the fan becomes a little bit wheezy, is it normal for a new 11th Gen laptop ?

    I uploaded log files for the system created by V2 log collector , generated Dump files and WhoCrashed Report.

    Please How can I fix this problem, the laptop is new and didn't use it formally yet

    Thank you

    DESKTOP-FIEP1AD-(2021-04-22_22-38-49).zipMiniDumps 22-4.zip
    Last edited by proccount; 22 Apr 2021 at 14:58. Reason: upload files
      My Computer
    Quote Quote

  2. MrPepka
    Posts : 1,539
    Windows 8.1 Enterprise x64
       New #2

    Update NVIDIA Graphics driver - NVIDIA DRIVERS GeForce Game Ready Driver WHQL
    Update Intel Iris Xe graphics driver - Pliki do pobrania dla Grafika Intel(R) Iris(R) Xᵉ
      My Computer
    Quote Quote

  4. proccount
    Posts : 3
    Windows 10 Pro 21H1
    Thread Starter
       New #3

    Hello @MrPepka
    Thank you for response

    I already tried updating graphic drivers and it doesn't fix the problem
      My Computer
    Quote Quote

  5. SIW2
    Posts : 4,026
    several
       New #4

    How come you are running win10 19043 ? Did it come with 19041 ?

    I would use the official hp media to clean reinstall from scratch using booted media.

    It can be downloaded using the http://hpsupport.cloudrecoverytool.d...coveryTool.exe


    Then if you still have the issue, return the laptop.

    HP Laptop 15-dw3xxx.
      My Computer
    Quote Quote

  7. proccount
    Posts : 3
    Windows 10 Pro 21H1
    Thread Starter
       New #5

    SIW2 said:
    How come you are running win10 19043 ? Did it come with 19041 ?

    I would use the official hp media to clean reinstall from scratch using booted media.

    It can be downloaded using the http://hpsupport.cloudrecoverytool.d...coveryTool.exe


    Then if you still have the issue, return the laptop.

    HP Laptop 15-dw3xxx.
    The laptop comes with FreeDOS only. I tried 3 different versions of windows with the same result. I got the BSOD even when I tried to install windows once.
      My Computer
    Quote Quote

  8. SIW2
    Posts : 4,026
    several
       New #6

    Try the official hp media then. You should be able to get it with the hp tool I linked to

    I dont know the product id for the US media. The one I have is several languages. Haven't tested to see if it can be applied to use en-us.
    Last edited by SIW2; 23 Apr 2021 at 17:12.
      My Computer
    Quote Quote

 

  Related Discussions
In my rather ancient system I've been happily using both GPU's of my GTX295 for years (10+) and suddenly this week I only see 1 core registering in Nvidia Control Panel and Device Manager etc. As I never got any temperature alerts I can only assume...
Hello, I would like to help with the BSOD - CRITICAL_STRUCTURE_CORRUPTION problem on my HP Pavilion Power 17-ab412nc Shadow Black laptop . I added the LOG file below. The problem is manifested 2-3 per week. I don't know the cause. Thank you. ...
. I have 2 pc of Lenovo M93p core i5 and i7. the problematic one is core i7. I used to swap the CPU between 2 pc and the BSOD still occur only on the CPU i7 even with the new swap motherboard. But with CPU core i5 it runs smoothly with any hardware....
BSOD at HP Pavilion DV7 6101sd
in BSOD Crashes and Debugging

I have an HP Pavilion Dv7 6101 sd , i use windows 10 Home , i keep getting alot of BSODS !
Hello tenforums! I recently got a BSOD with atikmdag.sys, atikmpag.sys error, first time happened when I was playing a game. I then tried to reinstall windows 10 (clean install), reinstall graphic drivers, but now it happens whenever the AMD driver...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 05:23.
Find Us




Windows 10 Forums