Can anyone offer some help with constant BSOD?  

  1. Posts : 2
    Windows 10

    Can anyone offer some help with constant BSOD?

    I own a Dell xps 15 9560 and for months (at least six) I've been getting the BSOD. It's almost always Video TDR failure and always GPU related. I recently upgraded the ram to 32gb and the hard drive to 2tb although the problem was there prior and still is even after a fresh Windows install with the new ssd. I managed about a week without crashing (albeit a bit slow) and then Windows Updated over the weekend and I can't run Lightroom or Photoshop without the BSOD again. I have the latest Studio driver for the GPU and Windows is fully up to date. Can somebody please help before I smash the pc up and give Apple a try?
    Thanks in advance.
    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
      My Computer

  2. Posts : 1,539
    Windows 8.1 Enterprise x64

    Update Intel HD Graphics driver - Pliki do pobrania dla Grafika Intel(R) HD 630
    Test GPU with FurMark - FurMark - GPU Stress Test
      My Computer

  3. Posts : 2
    Windows 10
    Thread Starter

    Thanks for the response. I'll give it a try tonight.

    - - - Updated - - -

    I updated the Intel drivers, ram the test, but didn't really know what i was doing if I'm honest. Tried Lightroom and Photoshop again and it ran great for about an hour, before it crashed. Since then I can't do anything, just getting constant crashes. Delll Support Assist software got involved, scanned the system then keeps doing a system restore when I start up. Tried to get a new log but it crashed and I've had enough for tonight.
      My Computer


  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 17:28.
Find Us

Windows 10 Forums