My HP Envy 13 laptop has started blue screening randomly but often


  1. Jala Aldous
    Posts : 1
    Windows 10
       New #1

    My HP Envy 13 laptop has started blue screening randomly but often


    Product: Envy 13 Aq0003na

    Operating System: Microsoft Windows 10 (64-Bit)

    My laptop started bluescreening early December 2020. Random but oftern and getting more frequent to the point of being unusable. I have used HP assistent to check software and hardware. All good. I have update Windows to the latest patches. I have re-installed Windows, I have update to the latest BIOS of 7th December 2020. Nothing sorts the problem. Can anyone help. Error message on bluescreen is Critical Process Died

    V2 log collector file attached
    My HP Envy 13 laptop has started blue screening randomly but often Attached Files
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