DPC_WATCHDOG_VIOLATION (133) when 1-3 hours into a game


  1. Posts : 4
    Windows
       #1

    DPC_WATCHDOG_VIOLATION (133) when 1-3 hours into a game


    Greetings,

    The pc of my cousin is experiencing ingame freezes and sometimes bluescreens, when playing games like 7 days to die, The Forest or the Hunter. It does not directly freeze but takes 1-3 hours to do so. The system itself is around one year old.

    What has been done:
    • Reinstalled Windows
    • Installed latest Windows Updates
    • Updated BIOS to the latest version
    • Updated m2 SSD firmware to the latest version
    • Ran driver software to discover missing or old drivers
    • Ran driver verifier (no results)


    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DPC_WATCHDOG_VIOLATION (133)
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    Arguments:
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: fffff8012d4fb320, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
    additional information regarding the cumulative timeout
    Arg4: 0000000000000000


    Diagnostic Files:
    DESKTOP-AKURQQR-(2021-04-16_21-16-24).zip - Google Drive

    I have very limited knowledge of debugging dumps, thats why I am here. :)

    Thanks in advance.
      My Computer

  2. axe0's Avatar
    Posts : 14,858
    Windows 10 Pro
       #2

    Which settings did you use for driver verifier?

    I recommend removing the driver software, you really don't need it.
      My Computers


  3. Posts : 1,397
    Windows 8.1 Enterprise x64
       #3

    Send full memory dump (file MEMORY.DMP from C:\Windows)
      My Computer

  4. axe0's Avatar
    Posts : 14,858
    Windows 10 Pro
       #4

    Just something to point out, missing drivers means there's software or hardware you can't use properly or not at all. That is something you would notice and doesn't cause system crashes normally.

    arajdon said:
    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DPC_WATCHDOG_VIOLATION (133)
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    Arguments:
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above.
    The offending component can usually be
    identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: fffff8012d4fb320, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
    additional information regarding the cumulative timeout
    Arg4: 0000000000000000
    This translates to the system ran a prolonged period on DISPATCH_LEVEL which is usually due to a cumulative effect of multiple drivers taking too much time to execute DPC routines. As MrPepka said, a kernel memory dump is needed to debug this one, or multiple runs of driver verifier as alternative in which I am curious as to which settings you used because driver verifier can be used for this using the right settings.
      My Computers


  5. Posts : 4
    Windows
    Thread Starter
       #5

    You're right, I did it the wrong way. I just selected the default options. This time I used the approach from Microsoft and indeed, we had two bluescreens.

    Using BlueScreenViewer, I found the issue in drivers from Logitech (Headset) and Razer (Mouse). I've uninstalled the software and drivers and tried to reinstall both seperatly - resulting both times in a bluescreen.

    As for now, I've told my cousin not to use the faulty periphery and to test if he still gets bluescreens or freezes. Driver verifier is kept on for now. The memory dump option has been activated afterwards.

    Question: Is this an issue from Logitech or Razor, or does it happen in combination with another software or hardware? If so, can this be found within the diagnostic files?

    Current Diagnostic Files (no Memory Dump):
    DESKTOP-AKURQQR-(2021-04-16_21-16-24).zip - Google Drive

    Diagnostic Files from the inital post has been removed.

    - - - Updated - - -

    Another question: I did run verifier at my pc and I had a bluescreen at one driver too. But I have no issues with my pc. So the verifier may point out a driver issue that triggers a bluescreen, but does not have to. Right?
    Last edited by arajdon; 17 Apr 2021 at 10:49.
      My Computer

  6. axe0's Avatar
    Posts : 14,858
    Windows 10 Pro
       #6

    As mentioned, the file C:\Windows\MEMORY.dmp is needed to continue.

    The tests from driver verifier are used to identify common problems that have been seen over the years in drivers. When driver verifier finds a problem, it triggers a crash guaranteed. A common problem is when a driver leaks memory which can cause a lot of different problems. If you run driver verifier on this driver then as soon as memory is leaked driver verifier would crash the system. Without driver verifier the system may not necessarily crash because it might not be severe enough for Windows to see a crash as the only option, but performance problems might be there though.

    The point: your system might not necessarily crash under normal circumstances even though driver verifier found a problem with a driver. It basically depends on the problem a driver has.
      My Computers



  7. Posts : 4
    Windows
    Thread Starter
       #7
      My Computer

  8. axe0's Avatar
    Posts : 14,858
    Windows 10 Pro
       #8

    Okay, that's a 30GB memory dump file, one I cannot open because of the file size.

    Please change the memory dump settings to an Automatic dump file.
    Configure Windows 10 to Create Minidump on BSOD

    The current configuration is an active dump, which is almost equal to a complete memory dump and not needed because most of the data in an active dump is useless for us.
      My Computers


  9. Posts : 4
    Windows
    Thread Starter
       #9

    Just to give you an update, we've replaced the mainboard and the PC is running stable without any issues. It should still have warranty, so we're going to send it back.

    Thanks for you help.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:11.
Find Us




Windows 10 Forums