BSOD while playing Dota (maybe other games?), SYSTEM_SERVICE_EXCEPTION


  1. Posts : 4
    Windows 10 64-bit
       #1

    BSOD while playing Dota (maybe other games?), SYSTEM_SERVICE_EXCEPTION


    Hi, I'm on Windows 10 Pro 64-bit, and I've had BSODs while playing Dota 2. I have a dump available here: Dropbox - 081915-12875-01.dmp but also the regular zip file attached to this post.

    This is a pastebin of !analyze -v ************* Symbol Path validation summary ************** Response - Pastebin.com

    This is a pastebin of !thread and dps 3: kd !thread GetPointerFromAddress: unable to read from fffff803f8bd81c0 THR - Pastebin.com

    The debugger thinks it is win32kfull.sys, but some things that caught my eye from using !thread and dps:

    >ffffd001`0f124430 fffff960`61571220*** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    win32k+0x1220
    > ffffd001`0f1246b8 fffff960`60e430efUnable to load image \SystemRoot\System32\cdd.dll, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for cdd.dll
    *** ERROR: Module load completed but symbols could not be loaded for cdd.dll
    cdd+0x130ef
    Any ideas on how to fix this?

    * i5-2500K @ 4.3GHz
    * 8GB DDR3
    * 280X (latest Catalyst drivers)
    * Realtek HD Audio (though this wasn't being used at the time; I have a USB DAC/AMP that I was using for sound)
      My Computer


  2. Posts : 14,897
    Windows 10 Pro
       #2

    Hi IcyStorm,

    Apologies for the delay, there aren't many people in this section.

    Both are drivers from windows, please follow these instructions to find out if any other driver is involved



    Diagnostic Test

     DRIVER VERIFIER


    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please read and run driver verifier.

    Some windows drivers are blamed, but that usually means that a 3rd party driver is actually the cause.
    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My Computers


 

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