Please help, constant BSOD and I have no clue what to do.

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  1. Posts : 12
    Windows 10 Education
    Thread Starter
       #21

    philc43 said:
    I think it should be OK, I looked back at your logs and it appears to be a retail version.
    Ok thank you!

    If you don't mind I have two more questions if you could answer. I apologize for these questions and for going completely off topic of the thread.

    Before I figured out the RAM issue, I did a Windows Refresh, going with the option of saving personal files. I just noticed that in my C: drive that there is both a Windows folder and a Windows.old folder. Will this pose any problems or is it fine to leave it as it is?

    When installing windows again (in the scenario of purchasing a new motherboard), since I do have a retail version, I could just use my product key again correct?

    Again, sorry for asking you so many questions.
      My Computer


  2. Posts : 5,176
    64bit Win 10 Pro ver 21H2
       #22

    The Windows.old folder contains the previous installation should you wish to revert back. You have about 10 days after which time the windows.old folder will be deleted.

    If you do go ahead and purchase a new motherboard and new RAM you will basically be building a new PC. I would recommend that you back up all your personal files and make a list of all the programs and settings you need to reinstall. You will clean install windows on the new system and use the product key. In order to activate successfully you might need to contact Microsoft in case they still think the product key is being used on the old motherboard, you would not be allowed to have the same product key on two installations.
      My Computers


  3. Posts : 12
    Windows 10 Education
    Thread Starter
       #23

    philc43 said:
    The Windows.old folder contains the previous installation should you wish to revert back. You have about 10 days after which time the windows.old folder will be deleted.

    If you do go ahead and purchase a new motherboard and new RAM you will basically be building a new PC. I would recommend that you back up all your personal files and make a list of all the programs and settings you need to reinstall. You will clean install windows on the new system and use the product key. In order to activate successfully you might need to contact Microsoft in case they still think the product key is being used on the old motherboard, you would not be allowed to have the same product key on two installations.
    Ok thanks for the help. I really appreciate it
      My Computer


 

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