New Intel NUC - had about six BSODs today already


  1. Posts : 3
    Windows 10 Insider Preview
       #1

    New Intel NUC - had about six BSODs today already


    Hi all

    Hopefully I'm doing this right. I've got a new Intel 11th gen NUC and love it - quiet, fast, good graphics card, but boy, it's crashing a LOT. I use it mainly for work but in some spare time will use Steam a little, Oculus Quest and not much else.

    Running Windows version 21343.1000 (Insider Preview).

    Hope someone can help. If I need to send more info - just ask, not a problem.
    New Intel NUC - had about six BSODs today already Attached Files
      My Computer


  2. Posts : 5,176
    64bit Win 10 Pro ver 21H2
       #2

    Hello Mark and welcome to TenForums

    A couple of things to note:

    1. Insider builds can be more prone to BSOD issues and for this reason you should not use them on your main device for work.
    2. You may have to do a factory reset to get it back to a current build. If it still has BSODs you will then need to return it under warranty.

    Out of interest:
    why did you start using the insider builds?
    How long have you been running on insider builds?
    How old is the device?
      My Computers


  3. Posts : 3
    Windows 10 Insider Preview
    Thread Starter
       #3

    Hey hey

    Thank you! The device is a few weeks old. They've only just been released in the UK and globally. It's the Intel NUC 11 Enthusiast Series - just the nicest bit of kit if it wasn't for this problem.

    I've been running Insider Builds for years now and never had a problem. My feeling is it's specific to this hardware, and probably a driver but I couldn't figure it out from the BSOD dump file - hence me submitting here, for someone smarter than me to figure it out!

    I've just set myself to Release Candidate builds instead of Beta (I wasn't using Dev Channel, incidentally), but obviously that won't kick in until the next release.
      My Computer


  4. Posts : 5,176
    64bit Win 10 Pro ver 21H2
       #4

    All the crashes refer to a daxexec.dll module as being involved but it is a critical process died bugcheck.

    I think you will have to take this up with Microsoft via the Feedback Hub.

    The build is indeed on the dev channel so there will be some quite advanced things being tested and it is very unlikely that the device you are on will have been thoroughly tested internally by Microsoft. You really are running a risk using these latest builds.

    Announcing Windows 10 Insider Preview Build 21343 | Windows Insider Blog
      My Computers


  5. Posts : 3
    Windows 10 Insider Preview
    Thread Starter
       #5

    Iíve just factory reset the PC and chosen the Insider Preview but Release Candidate channel. I think I may well be on something too buggy.

    Is there a way that I can save the current state and if I have issues in a day or two, roll back to that Windows state? Isnít that what Recovery is supposed to do?
      My Computer


  6. Posts : 5,176
    64bit Win 10 Pro ver 21H2
       #6

    System Restore can do this but it would probably be better for you to make a full system image using Macrium Reflect (free).

    See the following tutorial for details: Backup and Restore with Macrium Reflect | Tutorials (tenforums.com)
      My Computers


 

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