Computer Shuts Off During Sleep


  1. Posts : 1
    Windows 10 Pro
       #1

    Computer Shuts Off During Sleep


    Hello,

    Recently within the past week or so, my computer started to shut off from both sleep mode/hibernate after a period of time. I am using latest Windows 10 build, updated graphics drivers.

    To further elaborate, when I try to put the computer into sleep, the displays turn off but the system seems to be running still and then after a bit it shuts down.

    Is there a reason this might be happening?



    Things I've tried troubleshooting and had no success:

    Removing oldest HDD and running with 2 SSD/newer performance HDD.

    Using disk check software to check drive health

    Adjusting power options between balanced and high performance modes (turn off hard disk setting has always been set to high value parameter or '0' for infinite).

    Going into device manager and toggling the intel management engine interface option of 'allow windows to turn off to save power'


    I have also used WhoCrashed and Event Viewer, which show an event 41 Kernal-Power critical error, and WhoCrashed is showing a DRIVER_POWER_STATE_FAILURE with ntoskyrnl.exe or ntkrnlmp.exe as probable causes listed.


    My computer specs are:

    Latest window build/Nvidia drivers

    z390 taichi motherboard

    9900K cpu

    2080Ti

    16GB Corsair ram

    Storage still multiple terabytes of availability.

    Kaspersky AV
      My Computer


  2. Posts : 1,479
    Windows 8.1 Enterprise x64
       #2
      My Computer


 

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