Several BSOD during Win10 installation

Rockwood103 · 09 Apr 2021

Hello everyone,

I'm sorry to bother you, but I really need urgent help.
Some weeks ago, I had an issue with my pc and jumped back to an earlier installation, since then I started to receive blue screens, today I decided to make a clean, new windows10 install.

Unfortunately I don't get through the setup without blue screen, always different ones.
Furthest I get in the installation is to set language, security question etc, then usually blue screen hits, restarts the pc and the setup begins new. In trapped in a loop.

BSOD I could record so far (there were others but I couldn't write it down fast enough):

SYSTEM SERVICE EXCEPTION
IRQL NOT LESS OR EQUAL
KERNEL SECURITY CHECK FAILURE
PAGE FAULT IN NONPAGED AREA

My System:
AMD Ryzen 5 3600 WRAITH 3600 AM4

Asus ROG STRIX B450-F GAMING B450

D416GB 3200-16-18-18 Ripjaws V K2 GSK

SSD 500GB 2.3/3.4G 970 EVO PCIe M.2 SAM

Tt TR2 S 700W ATX23

EVGA 8GB D6 RTX 3060 Ti FTW3 ULTRA

Windows 10 Pro

I really hope someone can help me,
(I read the instructions but can't download or use any tool to generate logs since I don't get that far)

Best regards,
Rockwood

Macboatmaster · 09 Apr 2021

This could with that assortment of BSOD be a ram fault, a drive fault or a PSU fault.
Start with a memtest

Go here
MemTest86 - Official Site of the x86 and ARM Memory Testing Tool
put it on a flash pen drive as described boot the computer from the USB and run TWO complete passes on MEMTEST each pass consists of 10 -12 tests
On the images on this link
MemTest86 - Screenshots
Look at the main menu image and you can see that it is 76% on the first test progress and has not even yet reistered a percentage progress for the pass
So you run it until it is 100% for the pass and you will see that progress as each test in that pass completes to 100%.

In case you do not know you make the USB as here
MemTest86 - Creating a MemTest86 boot disk in Windows

which contains the rest of the instructions for using memtest.

IF that passes the two complete PASSES each of 11-12 tests then we will progress to further analysis and tests

That motherboard has LEDS above the ram sticks for Boot - VGA - RAM and CPU
see your manual section 1.1.7.
If any of those LEDS remain lit in the booting process it indicates a problem
open the case.
power on and check

Rockwood103 · 10 Apr 2021

Hey,

thanks a lot for this great reply.
I did what you told me and ran the memtest, it finished 2/4 passes without any error.

also thanks for the information regarding the led's on the motherboard, didn't know that yet, but also couldn't check if any was lit while booting, since I'm currently still in the memtest on the 3rd pass, not sure if I should let run all 4 of them through or stop the test now!?

- - - Updated - - -

So I've let all 4 pass finish and there was no error, I guess that means that the ram is fine.

While booting, none of the motherboard leds remains lit, they just light up shortly, orange, red, white, green and off.

- - - Updated - - -

tried installing it on a different ssd that i still had, to see if it is caused by this - but the same blue screen happened.

Kinda out of ideas now.

Macboatmaster · 10 Apr 2021

Make yourself a Linux bootable usb
See if it will boot from that and run it in ram
This will test the PSU and the CPU and the graphics
If it fails to run that we can be more or less assured it is a hardware problem

Go here

Puppy Linux Home
download this

Ubuntu Bionic 64 64-bit
or Ubuntu Bionic 32 bit
depending on which of those your system is

save it to your desktop the iso file
download rufus
Rufus - The Official Website (Download, New Releases)
and make the bootable USB
using the partition scheme
MBR
and the Target system BIOS or UEFI
any questions please ask

then boot the computer from the USB using the one time boot menu - could be F12 it will show on the post screen as press ? for boot menu
If for some reason you cannot see that or it does not work then you can configure boot in BIOS

- - - Updated - - -

Additional help for you with the Puppy and Rufus
You download the 64bit - the screenshot shows the 32 bit. (ignore that aspect)

MAKE SURE you hide advanced drive properties on RUFUS otherwise you could select an external USB hard drive rather than the flash pen and it will immediately format the whole drive, as soon as you click start

Rockwood103 · 10 Apr 2021

hi and thanks so much again, you're a very great help so far!

so i did what you said and there was no problem running the puppy linux.
it's running since 15 minutes now, I'll let it on for a while longer to see if something happens, but so far so good.

what else can I do now?

Macboatmaster · 10 Apr 2021

Use the internet on the puppy
to check if that is a problem
If your original drive is still connected see if it will mount in Puppy. If it is not connected
Shut down, connect the drive
Power on but boot to Puppy - then mounting the drive will test the motherboard drive port presumably a SATA
or was the OS drive on the M2

===============
Should have asked before
what please was the issue

Some weeks ago, I had an issue with my pc and jumped back to an earlier installation

Rockwood103 · 10 Apr 2021

internet works fine on puppy, i've let it run since the first boot now and no error, watched youtube/twitch, all works fine.

the OS drive was the SSD 500GB 2.3/3.4G 970 EVO PCIe M.2 SAM, but I also attached my old Samsung SSD when I checked if it was a problem with the EVO, I can mount them both in puppy

the previous problem occured when i tried to run Civ Beyond Earth on Steam, the Monitor configuration was wrong, after installing windows I forgot to turn on 144hz in the monitor but chose that option for the game, the game crashed and then windows didn't find the monitor anymore, so at one point I just jumped back to an earlier windows state,
this however brought some problems, like links to programs that were not installed anymore and probably also driver issues, that's when the blue screens started and was the reason why I decided for a clean install yesterday.

Macboatmaster · 10 Apr 2021

Cheers
Where was the clean install from
The microsoft site or somewhere else.

I recommend you go here
https://www.microsoft.com/en-gb/soft...load/windows10
create the installation media on a usb pen
the tool will create it automatically for you

Disconnect all external hardware except keyboard mouse and monitor
Follow the procedure here

There have been reports of problems with a clean install if you are connected and using wireless connection.
If that is the case disable the internet whilst installing OR if it is wireless and you can connect ethernet
If IT is wireless and you cannot use ethernet see link for clean install and disable until section 21.

Follow the procedure here for the clean install paying special attention to the delete all partitions procedure
Clean Install Windows 10

This post presumes that the errors on installation MAY have been because the clean install was NOT on a deleted all partitions drive.

OR because the clean install was not from Microsoft OR the USB was corrupted - often caused by using third party tools to make the usb.

Rockwood103 · 10 Apr 2021

I used the microsoft media creation tool for my usb stick and used this stick on several previous windows installations,
so it's not exactly the newest version, probably from 2019, but so far always worked at least.

i had everything disconnected except the things that are necessary and I also use ethernet and never wireless.

i also deleted the partitions and format the drive before installing the new windows,

anyway, I'll create a new stick and try it with that, maybe it really got corrupted.

- - - Updated - - -

created a new stick, did the installation and during the security question it crashed again, this time with:

KMODE_EXCEPTION_NOT_HANDLED

can it be some bios setting (everything should be on default, I usually don't change stuff there)? or should I maybe update the bios (never did that)?

Macboatmaster · 10 Apr 2021

Cheers
Re this

format the drive before installing the new windows,

I am not exactly sure where you are referring to - in the stage of the install about formatting

You do not need to format anything
simply delete all partitions so that you have a total unallocated space
The installation media on the usb will itself create the partitions and prepare them as necessary

see please section 15 on the link

Windows Setup will automatically create the 4 partitions below on the drive, and install Windows 10 on the primary partition. The order these partitions are created in has changed in Windows 10 version 2004.

and pay attention please to this
Temporarily disconnect all non OS hard drives until Windows installation has finished for the following reasons:

To avoid you mistakenly deleting or formatting the wrong disk or drive.
To prevent Windows Setup from installing the boot configuration files (bootloader) to a different connected hard drive instead of on the disk Windows will be installed on.

and if you want local account and not microsoft account then on the version you are installing 20H2, if it is Home you need to do so without internet connection
If you are installing the Window 10 Home edition of version 20H2 and want to use a local account instead of a Microsoft account, then you will need to temporarily disconnect your computer from the Internet until installation has finished.

If you do not disconnect from the Internet before starting Windows Setup, you will only have the option to set up Windows 10 with a Microsoft account available.

If it still BSOD`s on that procedure of install then we will need to explore further when I resume about 1800 hrs UK time.
Signing off - goodnight.

- - - Updated - - -

I was just about to go when I saw your edit - re the new attempted install
I think you added that at the same time I pressed the post reply button.

I very much doubt it is a UEFI firmware setting
It is strange that the install proceeds all the way to the security questions for the account-presuming that is what you mean.

I really do have to go offline.
https://docs.microsoft.com/en-us/win...on-not-handled

See - during installation.
Sounds silly, but are you sure you have all partitions deleted as per the link and that has provided sufficient space, eg there is not something on the drive that is not being seen by the install of 10 - resulting in a smaller available capacity.

As I said expect to be back 1800