Several BSOD during Win10 installation

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  1. Posts : 14
    Win10
       #1

    Several BSOD during Win10 installation


    Hello everyone,

    I'm sorry to bother you, but I really need urgent help.
    Some weeks ago, I had an issue with my pc and jumped back to an earlier installation, since then I started to receive blue screens, today I decided to make a clean, new windows10 install.

    Unfortunately I don't get through the setup without blue screen, always different ones.
    Furthest I get in the installation is to set language, security question etc, then usually blue screen hits, restarts the pc and the setup begins new. In trapped in a loop.

    BSOD I could record so far (there were others but I couldn't write it down fast enough):

    SYSTEM SERVICE EXCEPTION
    IRQL NOT LESS OR EQUAL
    KERNEL SECURITY CHECK FAILURE
    PAGE FAULT IN NONPAGED AREA

    My System:
    AMD Ryzen 5 3600 WRAITH 3600 AM4

    Asus ROG STRIX B450-F GAMING B450

    D416GB 3200-16-18-18 Ripjaws V K2 GSK

    SSD 500GB 2.3/3.4G 970 EVO PCIe M.2 SAM

    Tt TR2 S 700W ATX23

    EVGA 8GB D6 RTX 3060 Ti FTW3 ULTRA

    Windows 10 Pro


    I really hope someone can help me,
    (I read the instructions but can't download or use any tool to generate logs since I don't get that far)

    Best regards,
    Rockwood
      My Computer


  2. Posts : 1,550
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #2

    This could with that assortment of BSOD be a ram fault, a drive fault or a PSU fault.
    Start with a memtest

    Go here
    MemTest86 - Official Site of the x86 and ARM Memory Testing Tool
    put it on a flash pen drive as described boot the computer from the USB and run TWO complete passes on MEMTEST each pass consists of 10 -12 tests
    On the images on this link
    MemTest86 - Screenshots
    Look at the main menu image and you can see that it is 76% on the first test progress and has not even yet reistered a percentage progress for the pass
    So you run it until it is 100% for the pass and you will see that progress as each test in that pass completes to 100%.

    In case you do not know you make the USB as here
    MemTest86 - Creating a MemTest86 boot disk in Windows

    which contains the rest of the instructions for using memtest.

    IF that passes the two complete PASSES each of 11-12 tests then we will progress to further analysis and tests

    That motherboard has LEDS above the ram sticks for Boot - VGA - RAM and CPU
    see your manual section 1.1.7.
    If any of those LEDS remain lit in the booting process it indicates a problem
    open the case.
    power on and check
      My Computer


  3. Posts : 14
    Win10
    Thread Starter
       #3

    Hey,

    thanks a lot for this great reply.
    I did what you told me and ran the memtest, it finished 2/4 passes without any error.

    also thanks for the information regarding the led's on the motherboard, didn't know that yet, but also couldn't check if any was lit while booting, since I'm currently still in the memtest on the 3rd pass, not sure if I should let run all 4 of them through or stop the test now!?

    - - - Updated - - -

    So I've let all 4 pass finish and there was no error, I guess that means that the ram is fine.

    While booting, none of the motherboard leds remains lit, they just light up shortly, orange, red, white, green and off.

    - - - Updated - - -

    tried installing it on a different ssd that i still had, to see if it is caused by this - but the same blue screen happened.


    Kinda out of ideas now.
      My Computer


  4. Posts : 1,550
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #4

    Make yourself a Linux bootable usb
    See if it will boot from that and run it in ram
    This will test the PSU and the CPU and the graphics
    If it fails to run that we can be more or less assured it is a hardware problem

    Go here

    Puppy Linux Home
    download this

    Ubuntu Bionic 64 64-bit
    or Ubuntu Bionic 32 bit
    depending on which of those your system is

    save it to your desktop the iso file
    download rufus
    Rufus - The Official Website (Download, New Releases)
    and make the bootable USB
    using the partition scheme
    MBR
    and the Target system BIOS or UEFI
    any questions please ask

    then boot the computer from the USB using the one time boot menu - could be F12 it will show on the post screen as press ? for boot menu
    If for some reason you cannot see that or it does not work then you can configure boot in BIOS

    - - - Updated - - -

    Additional help for you with the Puppy and Rufus
    You download the 64bit - the screenshot shows the 32 bit. (ignore that aspect)

    MAKE SURE you hide advanced drive properties on RUFUS otherwise you could select an external USB hard drive rather than the flash pen and it will immediately format the whole drive, as soon as you click start
    Attached Thumbnails Attached Thumbnails Several BSOD during Win10 installation-untitled1.jpg  
      My Computer


  5. Posts : 14
    Win10
    Thread Starter
       #5

    hi and thanks so much again, you're a very great help so far!

    so i did what you said and there was no problem running the puppy linux.
    it's running since 15 minutes now, I'll let it on for a while longer to see if something happens, but so far so good.

    what else can I do now?
      My Computer


  6. Posts : 1,550
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #6

    Use the internet on the puppy
    to check if that is a problem
    If your original drive is still connected see if it will mount in Puppy. If it is not connected
    Shut down, connect the drive
    Power on but boot to Puppy - then mounting the drive will test the motherboard drive port presumably a SATA
    or was the OS drive on the M2

    ===============
    Should have asked before
    what please was the issue
    Some weeks ago, I had an issue with my pc and jumped back to an earlier installation
      My Computer


  7. Posts : 14
    Win10
    Thread Starter
       #7

    internet works fine on puppy, i've let it run since the first boot now and no error, watched youtube/twitch, all works fine.

    the OS drive was the SSD 500GB 2.3/3.4G 970 EVO PCIe M.2 SAM, but I also attached my old Samsung SSD when I checked if it was a problem with the EVO, I can mount them both in puppy

    the previous problem occured when i tried to run Civ Beyond Earth on Steam, the Monitor configuration was wrong, after installing windows I forgot to turn on 144hz in the monitor but chose that option for the game, the game crashed and then windows didn't find the monitor anymore, so at one point I just jumped back to an earlier windows state,
    this however brought some problems, like links to programs that were not installed anymore and probably also driver issues, that's when the blue screens started and was the reason why I decided for a clean install yesterday.
    Last edited by Rockwood103; 10 Apr 2021 at 17:44.
      My Computer


  8. Posts : 1,550
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #8

    Cheers
    Where was the clean install from
    The microsoft site or somewhere else.

    I recommend you go here
    https://www.microsoft.com/en-gb/soft...load/windows10
    create the installation media on a usb pen
    the tool will create it automatically for you

    Disconnect all external hardware except keyboard mouse and monitor
    Follow the procedure here

    There have been reports of problems with a clean install if you are connected and using wireless connection.
    If that is the case disable the internet whilst installing OR if it is wireless and you can connect ethernet
    If IT is wireless and you cannot use ethernet see link for clean install and disable until section 21.

    Follow the procedure here for the clean install paying special attention to the delete all partitions procedure
    Clean Install Windows 10

    This post presumes that the errors on installation MAY have been because the clean install was NOT on a deleted all partitions drive.



    OR because the clean install was not from Microsoft OR the USB was corrupted - often caused by using third party tools to make the usb.
      My Computer


  9. Posts : 14
    Win10
    Thread Starter
       #9

    I used the microsoft media creation tool for my usb stick and used this stick on several previous windows installations,
    so it's not exactly the newest version, probably from 2019, but so far always worked at least.

    i had everything disconnected except the things that are necessary and I also use ethernet and never wireless.

    i also deleted the partitions and format the drive before installing the new windows,

    anyway, I'll create a new stick and try it with that, maybe it really got corrupted.

    - - - Updated - - -

    created a new stick, did the installation and during the security question it crashed again, this time with:

    KMODE_EXCEPTION_NOT_HANDLED

    can it be some bios setting (everything should be on default, I usually don't change stuff there)? or should I maybe update the bios (never did that)?
      My Computer


  10. Posts : 1,550
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #10

    Cheers
    Re this
    format the drive before installing the new windows,
    I am not exactly sure where you are referring to - in the stage of the install about formatting

    You do not need to format anything
    simply delete all partitions so that you have a total unallocated space
    The installation media on the usb will itself create the partitions and prepare them as necessary

    see please section 15 on the link

    Windows Setup will automatically create the 4 partitions below on the drive, and install Windows 10 on the primary partition. The order these partitions are created in has changed in Windows 10 version 2004.
    and pay attention please to this
    Temporarily disconnect all non OS hard drives until Windows installation has finished for the following reasons:

    To avoid you mistakenly deleting or formatting the wrong disk or drive.
    To prevent Windows Setup from installing the boot configuration files (bootloader) to a different connected hard drive instead of on the disk Windows will be installed on.

    and if you want local account and not microsoft account then on the version you are installing 20H2, if it is Home you need to do so without internet connection
    If you are installing the Window 10 Home edition of version 20H2 and want to use a local account instead of a Microsoft account, then you will need to temporarily disconnect your computer from the Internet until installation has finished.

    If you do not disconnect from the Internet before starting Windows Setup, you will only have the option to set up Windows 10 with a Microsoft account available.

    If it still BSOD`s on that procedure of install then we will need to explore further when I resume about 1800 hrs UK time.
    Signing off - goodnight.

    - - - Updated - - -

    I was just about to go when I saw your edit - re the new attempted install
    I think you added that at the same time I pressed the post reply button.

    I very much doubt it is a UEFI firmware setting
    It is strange that the install proceeds all the way to the security questions for the account-presuming that is what you mean.

    I really do have to go offline.
    https://docs.microsoft.com/en-us/win...on-not-handled

    See - during installation.
    Sounds silly, but are you sure you have all partitions deleted as per the link and that has provided sufficient space, eg there is not something on the drive that is not being seen by the install of 10 - resulting in a smaller available capacity.

    As I said expect to be back 1800
      My Computer


 

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