UNEXPECTED STORE EXCEPTION error, typically after waking up from sleep


  1. Posts : 2
    Microsoft Windows 10 Home 64-bit 19042 Multiprocessor Free
       #1

    UNEXPECTED STORE EXCEPTION error, typically after waking up from sleep


    Hi! I've been getting these errors (both UNEXPECTED_STORE_EXCEPTION and occasionally MEMORY_MANAGEMENT errors) on this laptop for a while now, and haven't been sure what to do about them. They almost always occur after waking the laptop up from sleep, and are usually about weekly.

    The laptop is a Lenovo ideapad 720S-14IKB (Type 81BD) with Intel Integrated Graphics and Nvidia GeForce MX150. The Windows build number is 19042.870. I have tried doing the basic things like sfc /scannow, and using the memory diagnostic tool to no avail, with the BSODs continuing. The most recent Windows Updates have been done, as well as the most recent drivers + BIOS from Lenovo’s website (which have now been taken down, from the looks of it).

    I really appreciate any help you can give!! Thanks!

    Link to log collector files
      My Computer


  2. Posts : 1,256
    Windows 8.1 Enterprise x64
       #2

    Update BIOS - laptops and netbooks :: 700 series :: 720s 14ikb - Lenovo Support US
    Check in Windows Update if there any updates of system
    Test RAM with memtest86 - MemTest86+ - Test RAM
      My Computer


  3. Posts : 2
    Microsoft Windows 10 Home 64-bit 19042 Multiprocessor Free
    Thread Starter
       #3

    MrPepka said:
    Update BIOS - laptops and netbooks :: 700 series :: 720s 14ikb - Lenovo Support US
    Check in Windows Update if there any updates of system
    Test RAM with memtest86 - MemTest86+ - Test RAM
    I've installed the latest Windows Update now (though I don't think that's the root of it; I usually keep up with updates). I couldn't get MemTest86+ to produce a bootable USB for some reason - it writes to the USB but I can't boot from it - but I managed to get MemTest86 to run 4 passes and it didn't throw up any errors. Will give MemTest86+ another go and let you know if I get another BSOD. Let me know if you have any other advice!
      My Computer


 

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