BSOD Whea Uncorrectable Error during gaming


  1. Posts : 2
    Windows 10
       #1

    BSOD Whea Uncorrectable Error during gaming


    My PC worked totally fine until this past week where I keep on getting BSOD whenever I'm playing games usually after like an hour or so. It didn't matter to what game I was playing, from Stardew Valley to Apex Legends my PC would crash to the blue screen. I made a post on reddit and they basically told me to post my problem on here. Someone on there did say that my SSD is defective and that is the most likely cause of the problem, but I just wanna be sure before I do anything to replace it.

    I did check the temps on my cpu and gpu and its all normal when its idle and running games. Did the memtest thing and it came out normal. Nothing is overclocked either.

    Here is the crash dumps as well.

    DESKTOP-67O9CLU-(2021-04-03_15-17-47).zip - Google Drive
      My Computer


  2. Posts : 1,260
    Windows 8.1 Enterprise x64
       #2

    Update BIOS - TUF GAMING Z490-PLUS (WI-FI)|Plyta glowna|ASUS Polska
    Check in Windows Update if there any updates of system
    Install Intel chipset driver - Intel Chipset Device Software Version 10.1.18716.8265 WHQL
      My Computer

  3. Ztruker's Avatar
    Posts : 13,512
    Windows 10 Pro X64 20H4 19042.746
       #3

    The most recent dump in the zip is from 11/25/2020, ancient history and not relevant to your current problem.

    You have not had any BSODs, at least nothing recorded in the msinfo32.nfo WER data.

    Can you disable automatic restarts on a System Failure then take a picture with your camera the next time you get a BSOD and post it here please.

    See here: How to Enable or Disable BSOD Automatic Restart in Windows 10

    System event log has 1 of the following WHEA errors on 2021-03-22
    Code:
    Event[4109]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2021-03-22T21:58:19.6630000Z
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-67O9CLU
      Description: 
    A corrected hardware error has occurred.
    It has 14 of these:
    Code:
    Event[5066]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2021-03-26T16:46:20.7800000Z
      Event ID: 1
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: WHEA Error Event Logs
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-67O9CLU
      Description: 
    A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.
    This is most likely a defective CPU though it could be caused by over clocking or incorrect voltages.

    Try resetting everything to nominal then test for a day, especially games and see how it goes. If all is well then it's the tweaking that is causing the problem so redo your tweaking a little at a time, testing after each change. Don't forget to disable memory XMP as part of the debug process.
      My Computers


  4. Posts : 2
    Windows 10
    Thread Starter
       #4

    Here's a pic of the BSOD I got

    IMG_20210406_191635.jpg - Google Drive
      My Computer

  5. Ztruker's Avatar
    Posts : 13,512
    Windows 10 Pro X64 20H4 19042.746
       #5

    No driver called out unfortunately. I'm still leaning toward a defective CPu.

    Have you tried resetting to nominal as I suggested and remove XMP?
      My Computers


 

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