Random BSOD's while gaming on new PC


  1. Posts : 2
    Microsoft Windows 10 Home 64-bit 19042 Multiprocessor Free
       #1

    Random BSOD's while gaming on new PC


    Hello everyone,

    I just bought a new custom built PC, and it's been crashing randomly.
    It crashes on both high end games (Cyberpunk 2077), lower end new games (Valheim), and older games (Cities Skyline). Strangely enough CoD runs perfectly fine.

    I'm troubleshooting together with the guy who built the PC, and together we've already done a few things:
    - All drivers are installed and up to date (updated multiple times, also tried older versions).
    - Furmark runs without crashing for 15+ minutes.
    - Prime95 runs without crashes for 2+ hours.
    - RAM sticks exchanged, and with with only 1 of the 2 sticks, in either slot.
    - I've tried with and without known 'buggy' software (Razer sw for my mouse + GeForce Experience for the GPU).
    - Tried with my main Razer headset and a bluetooth headset.
    - Tried with my main Razer mouse, and a standard Dell mouse.

    PC guy ran Cyberpunk without crashes for 4+ hours (while it usually crashes every half hour with me), with the exact same set up as me, sans mouse and keyboard, but with me exchanging those didn't help.

    I've tried to take a peek at the dumpfiles myself, but they might as well be Chinese lol.
    Both the PC guy and me are at our wits end.

    Attached is the log file from the sticky, and the specs I filled in are up to date.

    Any help would be appreciated!

    Cheers,
    Stefan

    *EDIT*: All Windows updates are also installed, and the AV software is up to date, and returns no errors.
    Random BSOD's while gaming on new PC Attached Files
    Last edited by StefanS; 02 Apr 2021 at 05:04. Reason: Adittional info.
      My Computer


  2. Posts : 1,280
    Windows 8.1 Enterprise x64
       #2

    You are missing one patch for Windows 10 which you can download from this page - https://www.catalog.update.microsoft...px?q=KB4601382
    However, I would focus on testing drivers with Driver Verifier:
    1. Type "verifier" in search in taskbar
    2. Select "Create standard settings"
    3. Select "Select driver names from a list"
    4. Tick all 3rd party drivers
    5. Accept changes and reboot computer
      My Computer


  3. Posts : 2
    Microsoft Windows 10 Home 64-bit 19042 Multiprocessor Free
    Thread Starter
       #3

    Hi MrPepka,

    I've downloaded all the latest Windows updates (the patch you linked said I couldn't install it though), and used Driver Verifier, and haven't experienced any crashes or BSOD's since.
    I've held off resolving the thread for a bit so I had time to test everything, and my PC runs great now no matter what I do.
    Thanks for the help!

    Cheers,
    Stefan
      My Computer


 

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