Computer freezes while gaming and i'm forced to restart the pc

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  1. sygnus21's Avatar
    Posts : 5,409
    Win 10 Pro (x64) 20H2 (19042.928)
       #11

    I'm pretty sure the issue isn't "monitor" related as a monitor wouldn't cause games to crash and force a PC restart. Sounds like the PC is over heating or there's an issue with the GPU itself.

    Of course it's all guesswork without proper system specs. It would also help if the OP gave us an example of a game(s) they're having issues with.

    And yes, it might be worthwhile to uninstall Afterburner to see if the issue persists.
      My Computers

  2. zebal's Avatar
    Posts : 908
    Windows 10 Pro x64 20H2 (Build: 19042.867)
       #12

    I don't think it's monitor either but since the OP installed rivatuner to control frames it would be good to set frames to default, and for this we need monitor model.

    You can find info about games in "installed-software.txt" in logs, most of them don't appear as ®, so the cause can be anything.
      My Computer


  3. Posts : 42
    windows 10
    Thread Starter
       #13

    It's a very old crt monitor because my monitor stopped working like 6 months ago and can't bother getting a new one because of covid so i really don't know the model, and when i used rivatuner i didn't change monitor frame rates only the actual games.

    It's all kind of games really, doesn't matter if they're light or heavy on the pc.

    I just got a freeze again right now without msi afterburner and rivatuner being installed, with an emulator called citra that only uses 30% gpu usage so it's not an overheating problem or something like that.

    Here's the event logs and system specs
    Computer freezes while gaming and i'm forced to restart the pc Attached Files
      My Computer

  4. zebal's Avatar
    Posts : 908
    Windows 10 Pro x64 20H2 (Build: 19042.867)
       #14

    Those events only tell problem with either NVIDIA driver or exception while communicating to kernel.

    Did you reinstall driver after uninstalling afterburner?
    Did you do clean installation?

    Please run NVIDIA control panel, in bottom left corner you'll find "system information" link, click on it.
    Please share following 2 fields:
    Driver version
    Driver type


    - - - Updated - - -

    What about your nintendo games and which emulator do you use to play them?
      My Computer


  5. Posts : 42
    windows 10
    Thread Starter
       #15

    zebal said:
    Those events only tell problem with either NVIDIA driver or exception while communicating to kernel.

    Did you reinstall driver after uninstalling afterburner?
    Did you do clean installation?

    Please run NVIDIA control panel, in bottom left corner you'll find "system information" link, click on it.
    Please share following 2 fields:
    Driver version
    Driver type
    Didn't reinstall driver after uninstalling afterburner but did it now, uninstalled the driver with ddu too.

    461.92
    standard

    Now i just have to wait and see if it's gonna be stable, the problem it just happens so randomly sometimes it works fine for 6 hours and sometimes it happens after 3 mins, so it's hard to know if something worked or not.

    Edit: It's fire emblem fates on citra emulator, the emulator doesn't use much only like 40% gpu and 40% cpu
      My Computer

  6. zebal's Avatar
    Posts : 908
    Windows 10 Pro x64 20H2 (Build: 19042.867)
       #16

    if the driver you currently installed doesn't work, then get this one:
    NVIDIA DRIVERS GeForce Game Ready Driver WHQL

    Before installing uninstall nintendo emulator, restart computer, and make sure, during installation of the driver you choose "clean install" not "express"! then restart again.

    Because this one is DCH not standard, so it requires clean installation.
      My Computer


  7. Posts : 42
    windows 10
    Thread Starter
       #17

    zebal said:
    if the driver you currently installed doesn't work, then get this one:
    NVIDIA DRIVERS GeForce Game Ready Driver WHQL

    Before installing uninstall nintendo emulator, restart computer, and make sure, during installation of the driver you choose "clean install" not "express"! then restart again.

    Because this one is DCH not standard, so it requires clean installation.
    It's not the emulator fault i also got the same errors with GTA V, those errors in event logs happens with whatever application running at the time
      My Computer

  8. zebal's Avatar
    Posts : 908
    Windows 10 Pro x64 20H2 (Build: 19042.867)
       #18

    I understand, let us know if clean install of DCH driver works.
      My Computer


 
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