BSOD WHEA_UNCORRECTABLE_ERROR randomly while gaming - No error logs


  1. Posts : 2
    Windows 10 Pro
       #1

    BSOD WHEA_UNCORRECTABLE_ERROR randomly while gaming - No error logs


    Hey there, I hope someone can give me with my situation:

    Since a long time now (about 6 months now), I'm getting BSOD "WHEA_UNCORRECTABLE_ERROR" while playing GPU intensive games (most time Rust from Steam). My Computes is a custom build by me. The BSOD sometimes occurs like a minute after I've started the game (and joined a server) and sometimes after a few hours of playing. The weird thing is that it doesn't write any logs / dump files under (C:\Windows or C:\Windows\Minidumps). So I'm not really able to check what the problem is.

    My Windows Version: Microsoft Windows 10 Professional (x64) Build 19041.867 (2004/May 2020 Update)

    I've included the V2 log collector file and a HWiNFO64 report below. Please note that there could be some harddisk errors in the logs - "The device, \Device\Harddisk1\DR7, has a bad block.". Those entries come from a bad external drive I've connected some days ago, but I've removed it and the BSOD occurs also without it):
    DESKTOP-VF02TM2-(2021-03-23_21-40-50).zipDESKTOP-VF02TM2-HWiNFO64.zip

    Those entries are generated in the eventviewer each time the BSOD appears:
    BSOD WHEA_UNCORRECTABLE_ERROR randomly while gaming - No error logs-log1.png
    BSOD WHEA_UNCORRECTABLE_ERROR randomly while gaming - No error logs-log5.png
    BSOD WHEA_UNCORRECTABLE_ERROR randomly while gaming - No error logs-log7.png

    Those are the things I've already checked:
    • Reset all settings in the BIOS to default
    • Disable Intel Turbo Boost (which is enabled default in my BIOS)
    • Updated the BIOS to the latest version (2503)
    • Checked the RAM with Memtest86+ (bootable) -> 8 passes
    • Checked Windows for corrupt files (SFC /scannow) -> Passed
    • Replaced the CMOS battery with a new one
    • Stressed the CPU with Prime95, IntelBurnTestV2, Intel(R) Extreme Tuning Utility -> All passed
    • Checked the GPU temp while gaming -> Max was around 80
    • Checked the SSD with CrystalDiskInfo -> Status: Good
    • Scanned the SSD for error with SeaTools for Windows -> No errors
    • Switched RAM to different slots (tried both RAMs in all combinations and only 1 RAM in all possible combinations)
    • Checked the GPU with 3DMark Basic Edition multiple times -> On some tests the BSOD appeard
    • Checked the GPU with GpuMemTest v1.2 -> Passed
    • Removed the GPU and putted it back in
    • Installed latest drivers for my hardware
    • Installed latest Windows Updates


    Thanks for any help!
      My Computer

  2. Ztruker's Avatar
    Posts : 13,512
    Windows 10 Pro X64 20H4 19042.746
       #2

    I can't run tools that scan msinfo32.nfo WER data nor can I read Event Viewer files because the log files are in a non-english language. Please change the system language to English and post a new log collector zip. Use the V2 log collector shown in the Blue Screen of Death (BSOD) Posting Instructions link as it collects more information than the standard collector.

    Add, Remove, and Change Display Language in Windows 10
    How To Change Language In Windows 10 Operating System - YouTube

    You can put the language back to normal once done though you may have to do this multiple times if we need you to run the log collector script again in the future. Won't help with data that's already collected but newly generated data will be in English which can help.

    Thanks
      My Computers


  3. Posts : 2
    Windows 10 Pro
    Thread Starter
       #3

    Thanks for your reply Ztruker

    I guess the entries in the eventviewer are stored in the system language which is set when the event happens. I've already changed the display language before running V2 log collector, but those entries occured before I've changed the display language. So I've had some more BSOD since I've changed my display language to English. Here're the logs:

    DESKTOP-VF02TM2-(2021-03-25_11-21-38).zip
      My Computer


  4. Posts : 38,422
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    See rule #4:

    https://www.tenforums.com/misc.php?do=showrules

    Code:
    No piracy or discussion of piracy allowed at all. Such as software, music, videos 
    and other intellectual property violations (e.g. downloading youtube videos locally etc) - 
    it is forum policy that no help shall be given to people who knowingly steal software 
    or services.

    After uninstalling all pirated / cracked software and all tools / methods to bypass the activation of software post a new V2.

    Sometimes this requires a clean install of Windows, and /or the uninstallation of Office or third party software to make sure that there are no longer unlicensed software and tools / methods to bypass activation.
      My Computer


 

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