Windows 10 BSOD!

MissSherlock said:

Good Evening All,

My brand new desktop system with Windows 10 Home (retail and updated recently) crashed this evening while I was working.

I'd think seriously about whether you want to start messing around with it, or whether you should invoke the warranty period and return it for professional attention.

Hi idgat,

Thanks for the quick response. I can't return the desktop system since my nephew built it for me during lock down in early January.

It appeared to be working fine today and then it went buggy while I was working in Word creating quilting patterns.

Is it Windows 10 software repair that is needed?

Cheers, ms

Microsoft Windows [Version 10.0.19042.867]
(c) 2020 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>sfc/scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

Hello MissSherlock, you may want to provide some details about the problem:
BSOD - Posting Instructions

MissSherlock said:

Good Evening All,

My brand new desktop system with Windows 10 Home (retail and updated recently) crashed this evening while I was working. Received the blue window with all the options.

VM Log at One Drive

I'm sorry for not paying attention right away but it looks like you did not have BSOD (Blue Screen of Death) but rather system crash that lead to RE (Recovery Environment) blue screen.

Hi zbook,

Here is the Tune-up BAT File. With many thanks, ms

Code:

###########################################################
# The following commands will be run in sequence.         #
# The first 5 will take quite a while to run, be patient. #
###########################################################

sfc /scannow
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth
sfc /scannow

chkdsk /scan

wmic recoveros get autoreboot
wmic recoveros set autoreboot = false
wmic recoveros get autoreboot
wmic recoveros get DebugInfoType
wmic recoveros set DebugInfoType = 7
wmic recoveros get DebugInfoType

wmic pagefile list /format:list
wmic Computersystem where name="DESKTOP-RNPLGUO" get AutomaticManagedPagefile
wmic Computersystem where name="DESKTOP-RNPLGUO" set AutomaticManagedPagefile=True
wmic Computersystem where name="DESKTOP-RNPLGUO" get AutomaticManagedPagefile

bcdedit /enum {badmemory}


C:\WINDOWS\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19042.867

[==========================100.0%==========================] No component store corruption detected.
The operation completed successfully.

C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19042.867

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>chkdsk /scan
The type of the file system is NTFS.

Stage 1: Examining basic file system structure ...
  638464 file records processed.
File verification completed.
 Phase duration (File record verification): 2.89 seconds.
  6418 large file records processed.
 Phase duration (Orphan file record recovery): 0.00 milliseconds.
  0 bad file records processed.
 Phase duration (Bad file record checking): 0.30 milliseconds.

Stage 2: Examining file name linkage ...
  392 reparse records processed.
  827428 index entries processed.
Index verification completed.
 Phase duration (Index verification): 6.10 seconds.
  0 unindexed files scanned.
 Phase duration (Orphan reconnection): 551.21 milliseconds.
  0 unindexed files recovered to lost and found.
 Phase duration (Orphan recovery to lost and found): 0.32 milliseconds.
  392 reparse records processed.
 Phase duration (Reparse point and Object ID verification): 3.18 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
 Phase duration (Security descriptor verification): 21.43 milliseconds.
  94483 data files processed.
 Phase duration (Data attribute verification): 0.28 milliseconds.
CHKDSK is verifying Usn Journal...
  37698936 USN bytes processed.
Usn Journal verification completed.
 Phase duration (USN journal verification): 87.27 milliseconds.

Windows has scanned the file system and found no problems.
No further action is required.

 999543807 KB total disk space.
  64409720 KB in 342120 files.
    207532 KB in 94484 indexes.
         0 KB in bad sectors.
    775967 KB in use by the system.
     65536 KB occupied by the log file.
 934150588 KB available on disk.

      4096 bytes in each allocation unit.
 249885951 total allocation units on disk.
 233537647 allocation units available on disk.
Total duration: 9.67 seconds (9672 ms).

C:\WINDOWS\system32>wmic recoveros get autoreboot
AutoReboot
TRUE


C:\WINDOWS\system32>wmic recoveros set autoreboot = false
Updating property(s) of '\\DESKTOP-RNPLGUO\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk1\\Partition4"'
Property(s) update successful.

C:\WINDOWS\system32>wmic recoveros get autoreboot
AutoReboot
FALSE


C:\WINDOWS\system32>wmic recoveros get DebugInfoType
DebugInfoType
7


C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7
Updating property(s) of '\\DESKTOP-RNPLGUO\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk1\\Partition4"'
Property(s) update successful.

C:\WINDOWS\system32>wmic recoveros get DebugInfoType
DebugInfoType
7


C:\WINDOWS\system32>wmic pagefile list /format:list


AllocatedBaseSize=2432
CurrentUsage=0
Description=C:\pagefile.sys
InstallDate=20210117094730.983135-300
Name=C:\pagefile.sys
PeakUsage=1
Status=
TempPageFile=FALSE




C:\WINDOWS\system32>wmic Computersystem where name="DESKTOP-RNPLGUO" get AutomaticManagedPagefile
AutomaticManagedPagefile
TRUE


C:\WINDOWS\system32>wmic Computersystem where name="DESKTOP-RNPLGUO" set AutomaticManagedPagefile=True
Updating property(s) of '\\DESKTOP-RNPLGUO\ROOT\CIMV2:Win32_ComputerSystem.Name="DESKTOP-RNPLGUO"'
Property(s) update successful.

C:\WINDOWS\system32>wmic Computersystem where name="DESKTOP-RNPLGUO" get AutomaticManagedPagefile
AutomaticManagedPagefile
TRUE


C:\WINDOWS\system32>bcdedit /enum {badmemory}

RAM Defects
-----------
identifier              {badmemory}

C:\WINDOWS\system32>Echo off
   ###################################################################################
   #    How to capture batch file data and post in your thread in the BSOD forum     #
   #                                                                                 #
   #      Batch files and instructions for use in BSOD debugging[Part Two-Four]      #
   #                                                                                 #
   #        Press [V] to visit the above web page for detailed instructions.         #
   #        Press [C] to close this window.                                          #
   ###################################################################################

LOGS zipped files

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