bsods. log collector result included with google drive  

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  1. halim
    Posts : 4
    Windows 10
       New #1

    bsods. log collector result included with google drive


    Hey, I have no idea why I'm getting these bsod s. Some of them are as follows;
    IRQL NOT LESS OR EQUAL
    KERNEL_SECURITY_CHECK_FAILURE
    SYSTEM_SERVICE_EXCEPTION


    I started getting these errors after a clean installation of windows. I know that the windows is not up to date but I have already done that in previous installations when I was trying to solve the issue it didn't make any difference. Also, I already try to get rid of the Nahimic audio driver, disabled the sound peripheral on board and it did go away and uninstalled it from the driver also I deleted any of the remnants of it from the Regedit, plus I disabled it from the services. It didn't work. Furthermore, I have tried to update my motherboard bios but to no avail, the problem persists still. I have switched the ram slots in the motherboard too, and reset the motherboard. Removed and then again installed the GPU. When I researched about these error codes many people point at a failing memory; it could be graphics memory or the actual ram, hoping that is the latter. But before spending any money I would like to know for certain. Thank you for your help in advance.

    Link for the log collector:
    DESKTOP-HTV36PM-(2021-03-20_22-50-16).zip - Google Drive
      My Computer
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  2. Ztruker
    Posts : 14,006
    Windows 10 Pro X64 21H1 19043.1503
       New #2

    Looks like you terminated one of the PS scripts that V2 runs.

    Launching elevated script...
    PS>TerminatingError(Start-Process): "This command cannot be run due to the error: The operation was canceled by the user."

    Can you run it again please and let everything complete so we get a full set of log files?
    Upload the new zip file when it completes, Thanks.
      My Computers
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  4. halim
    Posts : 4
    Windows 10
    Thread Starter
       New #3

    oh sorry about that here is the new link. i uploaded the wrong file.
    DESKTOP-HTV36PM-(2021-03-21_09-41-32).zip - Google Drive
    thank you again.

    Also pc temps are within safe limits.
    CPU 50-55 while stress testing.
    GPU 60-65 while stress testing.

    Motherboard temps are
    System 44
    PCH 45
    MOS 43
    According to HWMonitor while stress testing
    Last edited by halim; 21 Mar 2021 at 02:48.
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  5. Ztruker
    Posts : 14,006
    Windows 10 Pro X64 21H1 19043.1503
       New #4

    There is a BIOS update available for your BOARD:

    MSI Global

    bsods. log collector result included with google drive-image.png

    According to the manual the RAM modules should be installed as follows:

    bsods. log collector result included with google drive-image.png

    Looks like you have them in A0 and B0.

    I suspect you are running with A-XMP enable to get the RAM to run at 3000. As a test, disable A-XMP and see if that has any affect on your system.

    The 3/21 9:22PM dump is corrupted. There should be a full 3/20/2021 9:22:01 PM 1196.71 C:\Windows\MEMORY.DMP though. See if it's still there. If it is copy it to another location then zip it and upload to Google Drive and post a link to it please. If there is not enough info there to figure out what is going on then we can start stressing various parts of your system to see if we can determine a cause, CPU, GPU, RAM and then run Driver Verifier if needed.
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  7. halim
    Posts : 4
    Windows 10
    Thread Starter
       New #5

    Thank you very much I was able to solve the issue by disabling the A-XMP profile. But without it, my rams are running slower than they suppose to. I also ran memtest A-XMP enabled it came out with 1353 errors with just 4 passes. When I disabled it there were no errors anymore. When the A-XMP profile enabled ram voltage is supposed to be 1.350 v mine was like that but still, I get the errors in memtest. Also changing the dimm sockets like in the manual had no effect on blue screens. I guess the rams are just gone bad. Anyways thank you very much for your help. I'm able to use my computer at least till I get a new set thanks to you.
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  8. Ztruker
    Posts : 14,006
    Windows 10 Pro X64 21H1 19043.1503
       New #6

    Good job of debugging and thanks for letting me know.

    Please post back when you get the new ram.
      My Computers
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  9. zbook
    Posts : 40,505
    windows 10 professional version 1607 build 14393.969 64 bit
       New #7

    Please run:
    Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.

    The V2 links displayed no preview available. File is in owner's trash.
    Please post a new V2.
      My Computer
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  10. Ztruker
    Posts : 14,006
    Windows 10 Pro X64 21H1 19043.1503
       New #8

    @zbook, why do you want this. Problem has been identified as bad ram?
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  11. zbook
    Posts : 40,505
    windows 10 professional version 1607 build 14393.969 64 bit
       New #9

    Remember, Windows may have already identified bad ram.
    (event logs)
    (command prompt)
      My Computer
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  12. Ztruker
    Posts : 14,006
    Windows 10 Pro X64 21H1 19043.1503
       New #10

    memtest86 has identified bad ram, why do you care whether Windows also identified bad ram?
      My Computers
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