Crashes/BSOD mainly when not in use overnight

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  1. Posts : 10
    Windows 10 Pro
    Thread Starter
       #11

    On the original and the recent fresh install we used Snappy then finished with windows update installing whatever drivers it found.
    Attachment 324001
      My Computer


  2. Posts : 512
    Windows 10
       #12

    I would click Update in Snail & test.

    Has Unknown changed?
      My Computer


  3. Posts : 10
    Windows 10 Pro
    Thread Starter
       #13

    I let snail update the drivers and windows found a new device. I rebooted and device manager still shows that unknown device in other. I uninstalled the unknown device from device manager and did a reboot and checked snail again for new drivers. The unknown did not return.
      My Computer


  4. Posts : 512
    Windows 10
       #14

    Another way to check drivers & evaluate/test, if needed.

    AMD Driver Autodetect
    https://www.amd.com/en/support

    AMD Cleanup Utility
    https://www.amd.com/en/support/kb/faq/gpu-601

    Intel Driver & Support Assistant (former Intel Driver Update Utility)
    Download Intel Driver & Support Assistant 21.1.5.2
    Download Intel(R) Driver & Support Assistant

    - - - Updated - - -

    Many, many errors in your Farbar logs, but they may stem from this one.
    "The Master File Table (MFT) contains a corrupted file record"

    Step 1: Run Malwarebytes Anti-Malware ( MBAM ) Use Threat Scan. Make sure Rootkit scan is on.
    Download Malwarebytes 4.3.0.210
    Malwarebytes Anti-Malware 4.3.0.210 Free Download - FreewareFiles.com - Security/Privacy Category
    Malwarebytes Anti-Malware 4.3.0.210 Screenshot - Freeware Files.com
    Malwarebytes Cybersecurity for Home and Business | Malwarebytes
    Forum
    Forums - Malwarebytes Forums
    FAQ - Malwarebytes won't run or failed to resolve my issues
    https://forums.malwarebytes.com/topi...lve-my-issues/
    Scanning, you will get something like this.
    https://i.imgur.com/4NZ5Qw0.gif
    https://i.imgur.com/rRfr1oD.gif
    https://i.imgur.com/tShE6tQ.gif
    https://i.imgur.com/iJZHDC0.gif
    After a restart ( if required ) Copy & Paste the contents of the scan into your reply.
    If too large, upload to a site of your choosing.
    Follow these directions, until you get to Export.
    https://support.malwarebytes.com/hc/...s/360038479194

    - - - Updated - - -
      My Computer


  5. Posts : 10
    Windows 10 Pro
    Thread Starter
       #15

    The scan was running for several hours so I left it overnight. When I returned to check if it had finished the system had crashed at some point and rebooted. I am unsure if the scan finished but I did find a log from overnight. The contents are below. I don't think that was my original scan as it shows rootkits as disabled. I will try running it again.
    The E: in this system is an older 2TB mechanical drive that shows good SMART in HDD sentinel. It has data going back at least a decade. I'm wondering if it is failing or has a corrupt file on it.

    Malwarebytes
    www.malwarebytes.com

    -Log Details-
    Scan Date: 3/22/21
    Scan Time: 2:25 AM
    Log File: 6612824d-8ad7-11eb-ab7f-509a4c1eb253.json

    -Software Information-
    Version: 4.3.0.98
    Components Version: 1.0.1173
    Update Package Version: 1.0.38505
    License: Trial

    -System Information-
    OS: Windows 10 (Build 19042.870)
    CPU: x64
    File System: NTFS
    User: System

    -Scan Summary-
    Scan Type: Threat Scan
    Scan Initiated By: Scheduler
    Result: Completed
    Objects Scanned: 270185
    Threats Detected: 0
    Threats Quarantined: 0
    Time Elapsed: 1 min, 32 sec

    -Scan Options-
    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Disabled
    Heuristics: Enabled
    PUP: Detect
    PUM: Detect

    -Scan Details-
    Process: 0
    (No malicious items detected)

    Module: 0
    (No malicious items detected)

    Registry Key: 0
    (No malicious items detected)

    Registry Value: 0
    (No malicious items detected)

    Registry Data: 0
    (No malicious items detected)

    Data Stream: 0
    (No malicious items detected)

    Folder: 0
    (No malicious items detected)

    File: 0
    (No malicious items detected)

    Physical Sector: 0
    (No malicious items detected)

    WMI: 0
    (No malicious items detected)


    (end)

    - - - Updated - - -

    What would be causing the MFT errors on the C: drive? That is a brand new drive from when we refurbished the machine.
      My Computer


  6. Posts : 512
    Windows 10
       #16

    Step 2: Please download Dr.Web CureIt and save it to your Desktop. DO NOT perform a scan, until you get it on your desktop. If your default download location is not the <b>Desktop</b>, drag it out of it's location onto the Desktop. (If this is not possible, this program is portable, and runs right from the location it is downloaded to, like a USB drive or SD card.)
    Download Dr.WEB CureIt! March 21, 2021
    Download Dr.Web CureIt 12.0.201906240 for Windows - Filehippo.com
    Dr.Web CureIt! - Healing utility
    Dr.Web CureIt! - Healing utility
    ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
    Documentation
    http://download.geo.drweb.com/pub/dr...it-free-en.pdf
    Copy & Paste the contents of the log into a text file & upload it to File Convoy.
    No time delays/Captcha-I'm not a Robot/account/registration needed. Give us the link please.
    Free file sharing without registration and size limits
    https://i.imgur.com/7UiiqWr.gif
    https://i.imgur.com/6N1gfOj.gif

    Step 3: How to Repair Corrupted Windows System Files with the SFC and DISM Commands
    How to Repair Corrupted Windows System Files with the SFC and DISM Commands
    Using DISM and SFC in Windows 10 to Repair System Files
    http://alex.zheng-dynasty.com/2016/0...-system-files/
    How to Repair System Files with SFC Command in Windows 10
    Run SFC Command in Windows 10

    - - - Updated - - -

    "What would be causing the MFT errors on the C: drive? That is a brand new drive from when we refurbished the machine"
    https://www.partitionwizard.com/disk...ile-table.html
      My Computer


  7. Posts : 10
    Windows 10 Pro
    Thread Starter
       #17

    I ran Malwarebytes again and it found 4 threat files on the storage drive and removed them. CureIT found nothing. Here are the links to that scan log and the CureIT log:
    scan2.txt - Google Drive
    cureit.log - Google Drive

    Here is the CBS log after running SFC:
    CBS.log - Google Drive
      My Computer


  8. Posts : 512
    Windows 10
       #18

    Step 4: MFT (Master File Table) is corrupted.
    TestDisk Download
    TestDisk Download - CGSecurity
    Advanced NTFS Boot and MFT Repair
    Advanced NTFS Boot and MFT Repair - CGSecurity
      My Computer


  9. Posts : 10
    Windows 10 Pro
    Thread Starter
       #19

    This turned out to be defective ram. It never failed memtest but we swapped it out for other memory and the problem went away.
      My Computer


  10. Posts : 512
    Windows 10
       #20

    Nice work, best way to swap.
      My Computer


 

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