BSOD - Critical Process Died...

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  1. Posts : 115
    Windows 10 Pro Version 21H2 OS build 19044.1466
    Thread Starter
       #11

    Yes they are...
    @Brink can you help me...
      My Computer

  2.   My Computer


  3. Posts : 115
    Windows 10 Pro Version 21H2 OS build 19044.1466
    Thread Starter
       #13

    @philc43 posted this : The crash dump file shows the same error when the process Services.exe was running. As you can see the process is terminated. Something must go wrong but I can't work it out. The error code 0xd1b2e080 is not one I can fathom out.

    FAILURE_BUCKET_ID: 0xEF_services.exe_BUGCHECK_CRITICAL_PROCESS_d1b2e080_ntdll!NtTerminateProcess

    The nice thing is all your Environment Variables are now looking good!

    @jmatt So y'see it's not a "Boot Error" it's a "Kernel Error" Can yer help?

    @Tekkie Boy Any ideas...
      My Computer


  4. Posts : 514
    Windows 10
       #14

    "0xd1b2e080"
    This is going to be tricky, googling shows you are the only one with that error, unless it is a typo.

    Opp's, edited, already tried Farbar.
      My Computer


  5. Posts : 850
    Win 10
       #15

    @b1gt1m

    Sorry, If I could help you in this case,

    I would.

    But unfortunately I don't know how to repair a corrupt system hive or to transfer a new one to an existing installation.

    Friendly greetings
      My Computer


  6. Posts : 514
    Windows 10
       #16

    [QUOTE=b1gt1m;2177896]@[URL="https://www.tenforums.com [MENTION=128968]jmatt[/MENTION] So y'see it's not a "Boot Error" it's a "Kernel Error" Can yer help?

    Uncable D drive & if it doesn't boot, you know the operating system/bootfiles are on the wrong drive.
      My Computer


  7. Posts : 115
    Windows 10 Pro Version 21H2 OS build 19044.1466
    Thread Starter
       #17

    Wrong answer... When Drive D is Drive C aka 'HXP', it will try to boot, but when windows starts it crashes. So, I put another SSD in as Drive C and installed a fresh - temp Windows Installation. I need to repair 'HXP' installation...
      My Computer


  8. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #18

    As already indicated I have drawn a blank when trying to debug the BSOD - it happens very early in the boot process and possibly happens when a driver gets loaded.

    Forcing it to boot into safemode might be a possibility - just use the HXP drive and try option 6 to get to the advanced Start up menu: Boot to Advanced Startup Options in Windows 10 | Tutorials (tenforums.com)

    Then use option 1: to select Safe mode: Boot into Safe Mode on Windows 10 | Tutorials (tenforums.com)
      My Computers


  9. Posts : 115
    Windows 10 Pro Version 21H2 OS build 19044.1466
    Thread Starter
       #19

    Yea will do, I'll let yer know how I get on...

    - - - Updated - - -

    Allo! How are we today? OK so, I did as you asked an it crashed again!? So here's copy of the fresh Memory.dmp readout.
    Am I right here, it says services.exe crashed because of 'ntdll' which I believe is a driver yes??


    Microsoft (R) Windows Debugger Version 10.0.19041.685 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\MewQ\Desktop\MEMORY.DMP]
    Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.


    ************* Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 10 Kernel Version 19041 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 19041.1.amd64fre.vb_release.191206-1406
    Machine Name:
    Kernel base = 0xfffff803`1c200000 PsLoadedModuleList = 0xfffff803`1ce2a390
    Debug session time: Sat Mar 20 14:51:10.218 2021 (UTC + 0:00)
    System Uptime: 0 days 0:00:04.895
    Loading Kernel Symbols
    ...............................................................
    ....Page 102510 not present in the dump file. Type ".hh dbgerr004" for details
    ............................................................
    ................
    Loading User Symbols
    .............
    Loading unloaded module list
    .....
    For analysis of this file, run !analyze -v
    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    CRITICAL_PROCESS_DIED (ef)
    A critical system process died
    Arguments:
    Arg1: ffff8806f3ab9080, Process object or thread object
    Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
    Arg3: 0000000000000000
    Arg4: 0000000000000000

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1

    Key : Analysis.CPU.Sec
    Value: 5

    Key : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-3EBJ5TP

    Key : Analysis.DebugData
    Value: CreateObject

    Key : Analysis.DebugModel
    Value: CreateObject

    Key : Analysis.Elapsed.Sec
    Value: 5

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 74

    Key : Analysis.System
    Value: CreateObject


    BUGCHECK_CODE: ef

    BUGCHECK_P1: ffff8806f3ab9080

    BUGCHECK_P2: 0

    BUGCHECK_P3: 0

    BUGCHECK_P4: 0

    PROCESS_NAME: services.exe

    CRITICAL_PROCESS: services.exe

    ERROR_CODE: (NTSTATUS) 0xf3aba080 - <Unable to get error code text>

    BLACKBOXBSD: 1 (!blackboxbsd)


    BLACKBOXNTFS: 1 (!blackboxntfs)


    STACK_TEXT:
    ffff990d`08c22938 fffff803`1cb06962 : 00000000`000000ef ffff8806`f3ab9080 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
    ffff990d`08c22940 fffff803`1ca49f61 : 00000000`00000000 fffff803`1c55971d 00000000`00000002 fffff803`1c558d37 : nt!PspCatchCriticalBreak+0x10e
    ffff990d`08c229e0 fffff803`1c909ca4 : ffff8806`00000000 00000000`00000000 ffff8806`f3ab9080 ffff8806`f3ab94b8 : nt!PspTerminateAllThreads+0x1409f5
    ffff990d`08c22a50 fffff803`1c909fcc : ffff8806`f3ab9080 00000000`00000000 00000000`00000000 ffff990d`08c22b80 : nt!PspTerminateProcess+0xe0
    ffff990d`08c22a90 fffff803`1c6074b8 : ffff8806`f3ab9080 ffff8806`f3aba080 ffff990d`08c22b80 ffff8806`00000000 : nt!NtTerminateProcess+0x9c
    ffff990d`08c22b00 00007ffe`fcdccba4 : 00007ffe`fa59c3f0 00000000`00000000 00000000`00000000 ffffffff`ffffffff : nt!KiSystemServiceCopyEnd+0x28
    00000075`c667f648 00007ffe`fa59c3f0 : 00000000`00000000 00000000`00000000 ffffffff`ffffffff 00000000`00000000 : ntdll!NtTerminateProcess+0x14
    00000075`c667f650 00007ff7`0608c00c : 00000000`00020019 00000000`00000001 00000000`7ffe0384 00000000`00000000 : KERNELBASE!TerminateProcess+0x30
    00000075`c667f680 00007ff7`06088899 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : services!SvcctrlMain+0x360
    00000075`c667f830 00007ff7`0609438c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : services!wmain+0x5d
    00000075`c667f860 00007ffe`fcb47034 : 00000000`00000000 00000075`c667f8a0 00000000`00000000 00000000`00000000 : services!_wmainCRTStartup+0x74
    00000075`c667f890 00007ffe`fcd7d241 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : KERNEL32!BaseThreadInitThunk+0x14
    00000075`c667f8c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


    SYMBOL_NAME: ntdll!NtTerminateProcess+14

    MODULE_NAME: ntdll

    IMAGE_NAME: ntdll.dll

    STACK_COMMAND: .thread ; .cxr ; kb

    BUCKET_ID_FUNC_OFFSET: 14

    FAILURE_BUCKET_ID: 0xEF_services.exe_BUGCHECK_CRITICAL_PROCESS_f3aba080_ntdll!NtTerminateProcess

    OS_VERSION: 10.0.19041.1

    BUILDLAB_STR: vb_release

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    FAILURE_ID_HASH: {ce45f2d9-c463-1ece-107f-0ba510f2617d}

    Followup: MachineOwner
    ---------
      My Computer


  10. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #20

    As far as I understand the services.exe is the critical process which has terminated and does so because of an error code f3aba080 - this does not look like any normal error code so I am at a loss for what it means and I suspect Windbg has mistaken it for an error code. ntdll is the function which issues the terminate process command.

    It might be corruption on the system drive but I think you have already looked into fixing file corruption. Sorry I can't help any further.
      My Computers


 

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