WHEA_UNCORRECTABLE_ERROR BSODs while playing Apex Legends


  1. Posts : 3
    Microsoft Windows 10 Home 64-bit 19042 Multiprocessor Free
       #1

    WHEA_UNCORRECTABLE_ERROR BSODs while playing Apex Legends


    After building my new desktop on the 1st of March, 2021, I have been running into occasional BSODs specifically whilst playing Apex Legends. My play sessions can range from 30 minutes to a few hours before I run into another BSOD in a later play session (could be the subsequent session or even another session when I play a few days later). The error code for my BSODs so far has always been WHEA_UNCORRECTABLE_ERROR and despite searching this error up on my own, I still struggle to see which specific hardware could be causing this issue to occur on a newly built PC.

    The methods that I have tried so far are updating my BIOS and drivers, repairing Windows 10 with an In-Place Upgrade, resetting my settings on my BIOS to its optimised defaults and manual clocking my CPU Clock Speed to 4300MHz and CPU Voltage to 1.35 volts via the AMD Ryzen Master Application. The first three methods have unfortunately not succeeded in fixing the issue permanently for me so far and the manual clocking method is the most recent method that I have been currently testing since yesterday. I have so far not ran into any BSODs whilst playing Apex Legends but am still worried about what the specific issue is with my PC.

    My current Windows Version number is 20H2 (OS Build 19042.867).
    WHEA_UNCORRECTABLE_ERROR BSODs while playing Apex Legends Attached Files
      My Computer


  2. Posts : 1,538
    Windows 8.1 Enterprise x64
       #2
      My Computer


  3. Posts : 3
    Microsoft Windows 10 Home 64-bit 19042 Multiprocessor Free
    Thread Starter
       #3

    Downloaded this chipset driver before I went to sleep earlier and had Prime95 do a small FFTs test for 5 hours, came back with 0 errors and warnings on everything so far. As such, I have changed my settings back to default on the AMD Ryzen Master program to default for the time being and will update in a few days to see if there are any changes/BSODs that occur.
      My Computer


  4. Posts : 3
    Microsoft Windows 10 Home 64-bit 19042 Multiprocessor Free
    Thread Starter
       #4

    Updating this thread that earlier I unfortunately ran into another BSOD whilst playing Apex Legends. However, this time it was different as the BSOD was followed up by another screen from my BIOS alerting me that my CPU is overheating. For context, I am still using my stock cooler (AMD Wraith STEALTH) and wanted to ask if my stock cooler is perhaps not powerful enough for my PC build and needs to be upgraded? Otherwise, what other solutions are there to lower the CPU temperature into regular ranges?

    - - - Updated - - -

    Another update, I have reapplied thermal paste on my CPU and will post further updates if there are any more issues/BSODs that arise afterwards.

    - - - Updated - - -

    Unfortunately in my most recent Apex Legends session just before, I encountered two identical BSODs in which both encounters also followed up with a subsequent BIOS screen indicating that my CPU is overheating. However, since I already reapplied my thermal paste, I am considering buying a more powerful aftermarket CPU cooler. Is this a good idea or are there any other alternatives instead?
      My Computer


  5. Posts : 14,039
    Windows 11 Pro X64 22H2 22621.1848
       #5

    For testing purposes you could try setting a fan to blow into the side of the open case to see if that keeps the temps low enough to prevent thermal problems. If it does then definitely upgrade you existing fan or perhaps add an additional fan to increase airflow?
      My Computers


 

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