Random Blue Screen on Startup


  1. Posts : 13
    Windows 10 Pro 1803
       #1

    Random Blue Screen on Startup


    I've had this problem with two Windows 10 computers. One of them was an Acer laptop that we upgraded to Windows 10 and the other was a generic built PC. Both of them are working fine now but what causes this to happen? The repair tool didn't work and we had to format and reinstall.
      My Computer


  2. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #2

    Hello ketchupp

    Without knowing more about the Bluescreen such as the bugcheck code or any other messages it would be pointless to speculate.

    After formatting and reinstalling all data on the crashes will be lost so all you can do is wait and if it happens again please post the logfiles as instructed.
      My Computers


  3. Posts : 13
    Windows 10 Pro 1803
    Thread Starter
       #3

    It's not the blue screen you're referring to, sorry. It's the recovery screen seen here:

    Google Image Result

    Anyways, I cannot seem to use any of the options available for recovery, and can only resort to a full format and reinstall if I want to get back into Windows.
      My Computer


  4. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #4

    Please provide the logfiles as instructed in the BSOD Posting Instructions and I can check to see if there is anything unusual.
      My Computers


 

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