BSoD Bugcheck 1001 0x00000124 Help


  1. Posts : 5
    Windows 10 Pro
       #1

    BSoD Bugcheck 1001 0x00000124 Help


    Hello!

    I've gotten a problem with BSoD two times the last two weeks or so.

    This is the error code I get in Event Viewer:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffb38f9c71b028, 0x00000000be000000, 0x000000000100110a). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: f75ac115-28cf-4d5d-a967-e523d01792c6.

    My specs are:
    Windows 10 Pro

    i7-4770k
    2x8GB Corsair CML16GX3M2A1600C9 RAM
    GeForce GTX 1070
    Samsung SSD 840 EVO 120GB (main drive)
    Samsung SSD 850 EVO 500GB (for games)
    Corsair 750W powersupply

    The situations where this occured: First time while playing GTA V for the first time, and I had epicgames launcher, discord, GTA V, BattleNet launcher, steelseries enginge and logitech G hub running for programs.

    The second time I was just watching a stream on twitch and had discord, battlenet, epicgames and steam up and running, along with steelseries enging and logitech g hub. So this second time it happened it shouldn't have been any pressure put on my pc at all I feel like.

    The PC is quite old, first built in 2013 Im pretty sure, then added the GTX 1070 instead of a GTX 760 in 2019 ish. Other than that, I havent done much with the PC, I keep it clean inside and so on.

    I hope anyone can help me figure out what the problem is here, and I would be very thankful for it.

    I added the minidumps from both occasions I got the bluescreen in the zipfile attached if someone would please take a look.

    If I need to add anything more to this, please tell me about it.

    Thanks! /Blurry
    BSoD Bugcheck 1001 0x00000124 Help Attached Files
      My Computer


  2. Posts : 1,538
    Windows 8.1 Enterprise x64
       #2
      My Computer


  3. Posts : 5
    Windows 10 Pro
    Thread Starter
       #3

    MrPepka said:
    Thank you, I will update and replace my old zipfolder with the new one used with v2 Log Collector.

    - - - Updated - - -

    Here is the new zipfolder that was created via v2 Log Collector, so hopefully it will be easier now to read the dump files.
    BSoD Bugcheck 1001 0x00000124 Help Attached Files
      My Computer


  4. Posts : 1,746
    Windows 10 Pro x64 22H2
       #4

    hi, since when do you use razer hardware?
    is it before this issue happens or after?

    I have 2 suggestions:

    1. Run CPU diagnostics:
    Download Intel(R) Processor Diagnostic Tool

    2. if problem is razer, you have 2 paths to try out:
    a) get rid of razer and try to reproduce BSOD

    b) try a solution that once worked for other member with similar problem, for some reason I can't find my specific very old threads but the latest one that related, a solution was this:
    Random BSOD's lately.

    There are many different and random threads and issues about razer but it was never easy to deal with them, this is just a hint that I would take care of but it depends on question at the top.
      My Computer


  5. Posts : 5
    Windows 10 Pro
    Thread Starter
       #5

    zebal said:
    hi, since when do you use razer hardware?
    is it before this issue happens or after?

    I have 2 suggestions:

    1. Run CPU diagnostics:
    Download Intel(R) Processor Diagnostic Tool

    2. if problem is razer, you have 2 paths to try out:
    a) get rid of razer and try to reproduce BSOD

    b) try a solution that once worked for other member with similar problem, for some reason I can't find my specific very old threads but the latest one that related, a solution was this:
    Random BSOD's lately.

    There are many different and random threads and issues about razer but it was never easy to deal with them, this is just a hint that I would take care of but it depends on question at the top.
    Hi, what do you mean razer hardware?

    The only razer thing I've used on this PC is a razer wireless mouse, but I don't have anything razer related on the PC anymore, that was back in december or so, so I haven't had razer products in or outside of my PC since then.

    Why are you mentioning razer hardware though? I didn't even specify I had any razer things in my specs or programs?

    I will check out the CPU diagnostics tool though.

    Thanks
      My Computer


  6. Posts : 1,746
    Windows 10 Pro x64 22H2
       #6

    Hi, I mentioned razer because razer drivers are present on your system.

    Please follow these steps to verify drivers:

    1. Press Windows key
    2. type sigverif
    3. run "sigverif" as Administrator
    4. If prompted for password, enter administrator password and click "Yes" to continue
    5. click "start" button
    6. when complete, click "Advanced" button
    7. click "View log"
    8. Click on File -> Save as in notepad and save to location of your choice

    Please share this log file here together with CPU diagnostic results.
      My Computer


  7. Posts : 5
    Windows 10 Pro
    Thread Starter
       #7

    zebal said:
    Hi, I mentioned razer because razer drivers are present on your system.

    Please follow these steps to verify drivers:

    1. Press Windows key
    2. type sigverif
    3. run "sigverif" as Administrator
    4. If prompted for password, enter administrator password and click "Yes" to continue
    5. click "start" button
    6. when complete, click "Advanced" button
    7. click "View log"
    8. Click on File -> Save as in notepad and save to location of your choice

    Please share this log file here together with CPU diagnostic results.
    Oh okay!

    I reinstalled Windows yesterday, so the log files are probably obsolete now, so I would assume the razer drivers are gone now, but I will post the sigverif.txt and the CPU diagnostics results here anyways, so you can check them out.

    I hope the reinstalling of Windows will fix my problem, but if it doesn't, I will make an update here.
    Attached Thumbnails Attached Thumbnails BSoD Bugcheck 1001 0x00000124 Help-blurrycpudiagnostics.jpg  
    BSoD Bugcheck 1001 0x00000124 Help Attached Files
      My Computer


  8. Posts : 1,746
    Windows 10 Pro x64 22H2
       #8

    It looks all fine, if the issue persist please run driver verifier as explained in the tutorial below and share fresh data:
    https://answers.microsoft.com/en-us/...3-c48669e4c983
      My Computer


  9. Posts : 5
    Windows 10 Pro
    Thread Starter
       #9

    zebal said:
    It looks all fine, if the issue persist please run driver verifier as explained in the tutorial below and share fresh data:
    https://answers.microsoft.com/en-us/...3-c48669e4c983
    Absolutely, thanks for the help so far, have a good one ^^
      My Computer


 

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